TaylorMullliganResume
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TaylorMullliganResume

TAYLOR MULLIGAN
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DECEMBER 2019- PRESENT
OPERATOR, ARKANSAS SPINE AND PAIN
Answer phones for five different clinics. Schedule appointments, fax medical records, answer questions pertaining to patients records. File records to each patients chart as well as do retention.

OCTOBER 2018 � DECEMBER 2019
BUSINESS SERVICES SUPERVISOR, OFFICE DEPOT
Manage a department of 5-7 staff while achieving goals set forth by the company. I hire and train staff to be customer oriented while ensuring to be diligent with customer�s time restricted orders. I order supplies, file retention, balance registers and the safe as well as do deposits for the store. Handle customers from all walks of life eloquently always striving to find a solution for them.

AUGUST 2017 � OCTOBER 2018
COLLECTIONS REPRESENTATIVE, ALLY FINANCIAL
Collected on past due auto loans ensuring to find a win win for both customer and company. Ensured to adhere to all state and federal laws while reaching my quota of calls daily. Continually being in the top performers for amount of money collected performing at or above proficient each month. Worked diligently to assist other collectors with customers that were unwilling to pay, most of the time resulting in a payment or a promise to pay

JULY 2016 � AUGUST 2017
TELLER, ARVEST BANK
Assisted a multitude of customers daily. Balanced drawers and safes averaging 100% on balancing. Stayed up to date on all relevant training material. Was in charge of retention as well as all Loomis drop offs and pickups. Insured to treat every customer with respect while assisting with the various needs in a fast paced environment. Was able to problem solve quickly as well as upsell different savings, checking and life insurance accounts. Preformed duties outside of the branch such as planning and teaching seminars.

EDUCATION
2015
DIPLOMA, NORTH LITTLE ROCK HIGHSCHOOL WEST CAMPUS
Graduated with a 3.6 out of 4.0 as well as 4 credit hours to be applied to college. Member of the Beta Club as well as Mayors Youth Council. Participated for 4 years in broadcasting as an investigative reporter
2015-2016
PULASKI TECHNICAL COLLEGE
Awarded the presidential scholarship, earned 12 credit hours.

SKILLS
� Exceptional Customer Service
� Proficient in Microsoft programs
� Proficient in typing upwards of 50 WPM
� Excellent De-escalation Skills
� Crisis Management
� Conflict Resolution
� Time management


Active volunteer with the Martin Luther King Commission. Accepted into a very prestigious Church Leadership School that I currently attend at That Church in Sherwood. I am very involved with the youth of my community, helping to put on summer camps, such as Camp United for the past two years and volunteer weekly teaching the youth in my community. I have taught seminars at Our House on �What Banking Looks Like for You� as well as �How to Prepare to Live on Your Own.� I have also put on a teacher breakfast for over 40 teachers and administrators that was very productive and gained profit for Office Depot.


REFERENCES


April Knopp � Office Manager, BHK Electric
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Al Graham - Campus Pastor, That Church Sherwood
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Priscilla Peters- Vice President of Marketing, Conversion Interactive Agency
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Jasmine Bishop- Therapist, Alexander Youth Services Center
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