Tatum Schumacher
Nanny, Seattle, WA
Private family Nov 2017 – Aug 2019
•Provided excellent in-home care for children ranging in ages from 5 months to 7 years of age
•Performed daily household tasks, including sanitizing bottles, keeping common areas clean, cooking healthy meals for the children, and running errands for the family
•Safely transported children to school, extracurricular activities, appointments, lessons, and playdates
•Planned age-appropriate activities to help further their development
•Accommodated to last-minute schedule changes in family’s schedule
NORDSTROM RACK, Scottsdale, AZ June 2017 – Aug 2017
Salesperson
•Greet customers, build rapport, and provide assistance ensuring an extraordinary customer experience leading to increased sales and customer retention
•Provide high-quality customer service during purchasing and payment process increasing customer satisfaction
•Maintain and organize store displays to enhance product visibility and expedite product location activities.
West Flamingo animal hospital, Las Vegas, NV Summer 2016
Pre-Veterinary Student Extern
•Assisted veterinarians during surgical procedures
•Assisted patients into rooms and collected preliminary information of animal including weight and temperature
•Provided extraordinary care of animals including administering medications as directed
•Thoroughly clean clinic and animal areas including cages, floors, dishes, and bedding ensuring a pleasant and safe environment
Camroad Properties, Phoenix, AZ 2014 – 2015
Customer Service Representative/Accounting Assistant
•Greeted clients and answered phones ensuring customers were directed to proper individual ensuring a positive experience.
•Conducted research for company products and competitor analysis in regards to pricing
•Business development of leads for company product leading to increased revenue
•Created data tables for invoices pertaining to company billings
Petsmart Pet Hotel, Phoenix, AZ 2013 – 2014
Pet Care Specialist
•Provided excellent customer service resulting in increased retention and satisfaction
•Socialized and supervised animals during play time ensuring a happy and safe environment
•Ensured proper care of animals including feeding, bathing, grooming and cleaning
Camroad Properties, Phoenix, AZ 2010 –2013
Customer Service Representative/Accounting Assistant
•Greeted clients and answered phones ensuring customers were directed to proper individual and had a positive experience.
•Conducted research for company products and competitor analysis in regards to pricing
•Business development of leads for company product increasing revenue
•Created data tables for invoices pertaining to company billings
COMMUNITY INVOLVEMENT
Arizona Humane Society Volunteer, Second Chance Animal Hospital Phoenix, AZ
Horseback Riding Camp Volunteer, Phoenix, AZ
Elephant Sanctuary Volunteer, Elephant Nature Park, Chiang Mai, Thailand
Nanny, Seattle, WA
Private family Nov 2017 – Aug 2019
•Provided excellent in-home care for children ranging in ages from 5 months to 7 years of age
•Performed daily household tasks, including sanitizing bottles, keeping common areas clean, cooking healthy meals for the children, and running errands for the family
•Safely transported children to school, extracurricular activities, appointments, lessons, and playdates
•Planned age-appropriate activities to help further their development
•Accommodated to last-minute schedule changes in family’s schedule
NORDSTROM RACK, Scottsdale, AZ June 2017 – Aug 2017
Salesperson
•Greet customers, build rapport, and provide assistance ensuring an extraordinary customer experience leading to increased sales and customer retention
•Provide high-quality customer service during purchasing and payment process increasing customer satisfaction
•Maintain and organize store displays to enhance product visibility and expedite product location activities.
West Flamingo animal hospital, Las Vegas, NV Summer 2016
Pre-Veterinary Student Extern
•Assisted veterinarians during surgical procedures
•Assisted patients into rooms and collected preliminary information of animal including weight and temperature
•Provided extraordinary care of animals including administering medications as directed
•Thoroughly clean clinic and animal areas including cages, floors, dishes, and bedding ensuring a pleasant and safe environment
Camroad Properties, Phoenix, AZ 2014 – 2015
Customer Service Representative/Accounting Assistant
•Greeted clients and answered phones ensuring customers were directed to proper individual ensuring a positive experience.
•Conducted research for company products and competitor analysis in regards to pricing
•Business development of leads for company product leading to increased revenue
•Created data tables for invoices pertaining to company billings
Petsmart Pet Hotel, Phoenix, AZ 2013 – 2014
Pet Care Specialist
•Provided excellent customer service resulting in increased retention and satisfaction
•Socialized and supervised animals during play time ensuring a happy and safe environment
•Ensured proper care of animals including feeding, bathing, grooming and cleaning
Camroad Properties, Phoenix, AZ 2010 –2013
Customer Service Representative/Accounting Assistant
•Greeted clients and answered phones ensuring customers were directed to proper individual and had a positive experience.
•Conducted research for company products and competitor analysis in regards to pricing
•Business development of leads for company product increasing revenue
•Created data tables for invoices pertaining to company billings
COMMUNITY INVOLVEMENT
Arizona Humane Society Volunteer, Second Chance Animal Hospital Phoenix, AZ
Horseback Riding Camp Volunteer, Phoenix, AZ
Elephant Sanctuary Volunteer, Elephant Nature Park, Chiang Mai, Thailand