Tanisha julka
TANISHA JULKA
96-Kuhl Ave, Hicksville, NY 11801
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OBJECTIVE
Customer service oriented, with 8+ years of experience, looking for a challenging position.
SKILLS & QUALIFICATIONS:
Highly motivated in management skills with extensive customer service and sales experience.
Hard-working, multi-tasking mind with outstanding telephone, scheduling and documentation
skills. Enthusiastic and well-organized, with solid background in data entry, schedule
management and event planning. Meets deadlines and works with a high level of multicultural awareness
and adaptability. Motivated customer service specialist with over 7 years of retail experience in
a fast-paced, team-based environment. Skilled in training staff and establishing rapport with clients. Self-
motivated with exceptional communication and computer capabilities. Friendly and can adept at working
in diverse retail and customer service environments. Fluent in English, Hindi and Punjabi. Proficient
with using MS Excel, Power-Point and Word.
EXPERIENCE:
Petro Home Services Long Island, NY
Credit department- Night Manager/Collection Agent 7/2017-8/2018
• Recorded information about financial status of customers and status of collection efforts.
• Located and notified customers of delinquent accounts by mail, telephone, or personal visits to
solicit payment.
• Located and monitored overdue accounts, using computers and a variety of automated systems.
• Arranged for debt repayment or establish repayment schedules, based on customers' financial
situations.
• Advised customers of necessary actions and strategies for debt repayment.
• Answered customer questions regarding problems with their accounts.
John’s Farm Plainview, NY
Manager Assistant/Office Assistant/Customer Service Representative 8/2008-6/2017
• Politely assisted customers in person and via telephone
• Worked closed with owner/CEO
• Attended many meetings as well as trips/conventions.
• Assigned tasks to associates, staffed projects, tracked progress and updated co-managers, partners
and clients as necessary.
• Produced five times target number of qualified leads.
• Worked closely with all product development departments to create and maintain sales
presentations and client meetings.
• Supervised marketing department's monthly analysis of customer acquisition data and
campaign performance.
• Matched purchase orders with invoices and recorded the necessary information.
• Described product to customers and accurately explained details and care of
• merchandise.
EDUCATION
Associate of Arts: Business Administration, 2015
Nassau Community College - One Education Drive in Garden City, NY
TANISHA JULKA
96-Kuhl Ave, Hicksville, NY 11801
------------
J------------
OBJECTIVE
Customer service oriented, with 8+ years of experience, looking for a challenging position.
SKILLS & QUALIFICATIONS:
Highly motivated in management skills with extensive customer service and sales experience.
Hard-working, multi-tasking mind with outstanding telephone, scheduling and documentation
skills. Enthusiastic and well-organized, with solid background in data entry, schedule
management and event planning. Meets deadlines and works with a high level of multicultural awareness
and adaptability. Motivated customer service specialist with over 7 years of retail experience in
a fast-paced, team-based environment. Skilled in training staff and establishing rapport with clients. Self-
motivated with exceptional communication and computer capabilities. Friendly and can adept at working
in diverse retail and customer service environments. Fluent in English, Hindi and Punjabi. Proficient
with using MS Excel, Power-Point and Word.
EXPERIENCE:
Petro Home Services Long Island, NY
Credit department- Night Manager/Collection Agent 7/2017-8/2018
• Recorded information about financial status of customers and status of collection efforts.
• Located and notified customers of delinquent accounts by mail, telephone, or personal visits to
solicit payment.
• Located and monitored overdue accounts, using computers and a variety of automated systems.
• Arranged for debt repayment or establish repayment schedules, based on customers' financial
situations.
• Advised customers of necessary actions and strategies for debt repayment.
• Answered customer questions regarding problems with their accounts.
John’s Farm Plainview, NY
Manager Assistant/Office Assistant/Customer Service Representative 8/2008-6/2017
• Politely assisted customers in person and via telephone
• Worked closed with owner/CEO
• Attended many meetings as well as trips/conventions.
• Assigned tasks to associates, staffed projects, tracked progress and updated co-managers, partners
and clients as necessary.
• Produced five times target number of qualified leads.
• Worked closely with all product development departments to create and maintain sales
presentations and client meetings.
• Supervised marketing department's monthly analysis of customer acquisition data and
campaign performance.
• Matched purchase orders with invoices and recorded the necessary information.
• Described product to customers and accurately explained details and care of
• merchandise.
EDUCATION
Associate of Arts: Business Administration, 2015
Nassau Community College - One Education Drive in Garden City, NY