Tanika
TANIKA HAMMOND
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SUMMARY
Experienced professional with strong leadership and relationship-building skills.. Adept at preventing issues with creative, hands-on solutions built on deep understanding of successful business practices. Seeking position of increasing responsibility and long-term growth potential. Proficient in financial administration and training. Bringing 12-year track record of success in the childcare industry. Looking for a new management role where hard work and dedication will be highly valued.
SKILLS
• Excel Proficiency
Organized
Customer service-oriented
Detail-oriented
Deadline-oriented
MS Office proficient
• Strategic planning
Team leadership
Financial administration
Program management
Efficient multi-tasker, Consistently meet goals
EXPERIENCE
Assistant Director
Sugar Creek Montessori School May 2017 to Aug 2018
Greeted Parents, Children, Staff members and any guests.
Answer telephone take messages and courteously give information to prospective parents.
Trained Administrative secretary
Coordinated Parent/Teacher conferences
Distributed monthly tuition statements
Sent year end account statements
Accounts payable/receivables
Communicated outstanding balances via email/phone.
Responsible for all mass emails sent, Newsletter, special notices, etc.
New student registration Wait list maintenance and availability.
Created all new student accounts in ProCare database and updated frequently.
Lead teams of professionals in special projects and daily operations.
Addressed behavioral and learning issues with parents and daycare management.
Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
Built constructive and open relationships with families with forthright yet friendly communication.
Monitored and enforced adequate supply and material inventory.
Recruited, selected and retained quality administrators, teachers and support staff.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Managed, observed and evaluated 11 lead teachers, 13 teacher assistants.
Maintained accurate accounting of tuition and operating reports.
Administered medications and kept appropriate records.
Operated Sugar Creek Montessori school in accordance with company and state licensing standards.
Regional Director/Staff Development
KidsCo Inc. Aug 2005 to Jul 2016
Successfully partnered with Directors to produce positive solutions.
Strengthened company's business by leading implementation of team development.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Worked directly with Principals, Administration and Parents to achieve positive results.
Created new revenue streams through helping to attain new after-school programs.
Hired and trained over 30 staff members.
Promoted and advertised all company-wide events and activities.
Evaluated the programs to make sure they operate at company standard and maintain safety and accountability Ensure that all Directors comply with State, County and Company guidelines and regulations.
Established and maintained operational standards for 19 locations over the Montgomery County area.
Managed personnel issues and implemented corrective actions.
Oversaw all administrative and record-keeping functions.
Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning.
EDUCATION AND TRAINING
Paralegal Studies/ Litigation Technologies
Bryan University 2019
Tempe, AZ, United States
HIGH SCHOOL DIPLOMA
Quince Orchard High School 2000
Gaithersburg, MD, United States
Relevant coursework, Licenses and Certifications Current CPR/First aid certification Over 108 hours in Continuing Education coursework, Emergency Preparedness certified, Medication Administration Certified, Credentials by the state of Maryland
TANIKA HAMMOND
------------
------------
SUMMARY
Experienced professional with strong leadership and relationship-building skills.. Adept at preventing issues with creative, hands-on solutions built on deep understanding of successful business practices. Seeking position of increasing responsibility and long-term growth potential. Proficient in financial administration and training. Bringing 12-year track record of success in the childcare industry. Looking for a new management role where hard work and dedication will be highly valued.
SKILLS
• Excel Proficiency
Organized
Customer service-oriented
Detail-oriented
Deadline-oriented
MS Office proficient
• Strategic planning
Team leadership
Financial administration
Program management
Efficient multi-tasker, Consistently meet goals
EXPERIENCE
Assistant Director
Sugar Creek Montessori School May 2017 to Aug 2018
Greeted Parents, Children, Staff members and any guests.
Answer telephone take messages and courteously give information to prospective parents.
Trained Administrative secretary
Coordinated Parent/Teacher conferences
Distributed monthly tuition statements
Sent year end account statements
Accounts payable/receivables
Communicated outstanding balances via email/phone.
Responsible for all mass emails sent, Newsletter, special notices, etc.
New student registration Wait list maintenance and availability.
Created all new student accounts in ProCare database and updated frequently.
Lead teams of professionals in special projects and daily operations.
Addressed behavioral and learning issues with parents and daycare management.
Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
Built constructive and open relationships with families with forthright yet friendly communication.
Monitored and enforced adequate supply and material inventory.
Recruited, selected and retained quality administrators, teachers and support staff.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Managed, observed and evaluated 11 lead teachers, 13 teacher assistants.
Maintained accurate accounting of tuition and operating reports.
Administered medications and kept appropriate records.
Operated Sugar Creek Montessori school in accordance with company and state licensing standards.
Regional Director/Staff Development
KidsCo Inc. Aug 2005 to Jul 2016
Successfully partnered with Directors to produce positive solutions.
Strengthened company's business by leading implementation of team development.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Worked directly with Principals, Administration and Parents to achieve positive results.
Created new revenue streams through helping to attain new after-school programs.
Hired and trained over 30 staff members.
Promoted and advertised all company-wide events and activities.
Evaluated the programs to make sure they operate at company standard and maintain safety and accountability Ensure that all Directors comply with State, County and Company guidelines and regulations.
Established and maintained operational standards for 19 locations over the Montgomery County area.
Managed personnel issues and implemented corrective actions.
Oversaw all administrative and record-keeping functions.
Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning.
EDUCATION AND TRAINING
Paralegal Studies/ Litigation Technologies
Bryan University 2019
Tempe, AZ, United States
HIGH SCHOOL DIPLOMA
Quince Orchard High School 2000
Gaithersburg, MD, United States
Relevant coursework, Licenses and Certifications Current CPR/First aid certification Over 108 hours in Continuing Education coursework, Emergency Preparedness certified, Medication Administration Certified, Credentials by the state of Maryland