Susan Dunphey Resume
Communications
Location: Brick, NJ, USA
School: Monmouth University
Field of Study: Communications

Susan Dunphey Resume

Susan Dunphey

Education 
JANUARY 2012 - MAY 2015  Monmouth University, West Long Branch NJ​- B.A. Communication J/PR 

Relevant Experience 
NOVEMBER 2016 - CURRENT  The Knot, New York, NY​- Local Sales BDR Account Executive  
● Chosen to spearhead the new Business Development Region team to build out secondary categories on  The Knot’s online marketplace. 
● Educated clients and sold digital based and multimedia advertising solutions in a transactional  marketplace based on the customer’s needs and customized an appropriate plan for clients accordingly. 
● Consistently exceeded 150 cold and follow-up calls and prospected over 70+ new accounts weekly, to  convert to new business. 
● Achieved over 200k in new revenue sales from January 2016- December 2017. 
● #3 in highest new revenue in 2016-2017.    MARCH 2016 - NOVEMBER 2016  The Knot, New York, NY​- Wedding Venue Concierge 
● Supported day-to-day communications with a pipeline of 100+ new clients with given budgets via  Salesforce, Sendhub, and Google Calendar to optimize custom programs for both clients and venues. 
● Recommended vendors based on client needs, gave timeline and wedding budgeting advice, and managed  and planned site tours between client and vendor.  ● Reviewed given contracts between clients and vendors. 
● Analyzed user feedback to influence relevant product development. 
● Traveled to Chicago, IL to represent the division and provide onsite wedding planning advice. 
● Converted over 900+ tours to venue bookings to be #1 on the team for 9 consecutive months. 

JUNE 2013- AUGUST 2013  Rock the Aisle Bridal Productions, Manahawkin, NJ​ - Event Coordinator Intern 
● Coordinated all plans for Fall 2013 & Spring 2014 Bridal Shows. 
● Cold called 50+ vendors daily and engaged in sales for exhibitor space. 
● Wrote an E-book about local bride statistics to assist vendors to convert couples to book with them. 

Leadership Experience  Vice President of Communication and Brand Management​ - Alpha Omicron Pi, Iota Theta  
● Implemented a PR plan which included events and charity support such as “Sisters for Soldiers”.  Senior Senator - ​Monmouth University Student Government Association 
● Enacted the “Thank you MU” campaign which selected staff to be recognized for exceptional work. 
● Member of the Special Events committee which planned the 3 largest annual campus events. 
● Took part in the allocation process for delivering or denying annual club funding.  President and Founder - ​Monmouth University Club Field Hockey Team 

Collegiate Honors  Gamma Sigma Alpha National Greek Honor Society member.  Omicron Delta Kappa National Leadership Honor Society member.

susan dunphey