Susan Dunphey Resume
Susan Dunphey Resume

Susan Dunphey

Education 
JANUARY 2012 - MAY 2015  Monmouth University, West Long Branch NJ?- B.A. Communication J/PR 

Relevant Experience 
NOVEMBER 2016 - CURRENT  The Knot, New York, NY?- Local Sales BDR Account Executive  
? Chosen to spearhead the new Business Development Region team to build out secondary categories on  The Knot’s online marketplace. 
? Educated clients and sold digital based and multimedia advertising solutions in a transactional  marketplace based on the customer’s needs and customized an appropriate plan for clients accordingly. 
? Consistently exceeded 150 cold and follow-up calls and prospected over 70+ new accounts weekly, to  convert to new business. 
? Achieved over 200k in new revenue sales from January 2016- December 2017. 
? #3 in highest new revenue in 2016-2017.    MARCH 2016 - NOVEMBER 2016  The Knot, New York, NY?- Wedding Venue Concierge 
? Supported day-to-day communications with a pipeline of 100+ new clients with given budgets via  Salesforce, Sendhub, and Google Calendar to optimize custom programs for both clients and venues. 
? Recommended vendors based on client needs, gave timeline and wedding budgeting advice, and managed  and planned site tours between client and vendor.  ? Reviewed given contracts between clients and vendors. 
? Analyzed user feedback to influence relevant product development. 
? Traveled to Chicago, IL to represent the division and provide onsite wedding planning advice. 
? Converted over 900+ tours to venue bookings to be #1 on the team for 9 consecutive months. 

JUNE 2013- AUGUST 2013  Rock the Aisle Bridal Productions, Manahawkin, NJ? - Event Coordinator Intern 
? Coordinated all plans for Fall 2013 & Spring 2014 Bridal Shows. 
? Cold called 50+ vendors daily and engaged in sales for exhibitor space. 
? Wrote an E-book about local bride statistics to assist vendors to convert couples to book with them. 

Leadership Experience  Vice President of Communication and Brand Management? - Alpha Omicron Pi, Iota Theta  
? Implemented a PR plan which included events and charity support such as “Sisters for Soldiers”.  Senior Senator - ?Monmouth University Student Government Association 
? Enacted the “Thank you MU” campaign which selected staff to be recognized for exceptional work. 
? Member of the Special Events committee which planned the 3 largest annual campus events. 
? Took part in the allocation process for delivering or denying annual club funding.  President and Founder - ?Monmouth University Club Field Hockey Team 

Collegiate Honors  Gamma Sigma Alpha National Greek Honor Society member.  Omicron Delta Kappa National Leadership Honor Society member.