Supply Specialist, Experience in Customer Service
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Supply Specialist, Experience in Customer Service

Freddy Rivera
Belleville, NJ 07109 |------------? F------------ AREAS OF EXPERTISE EDUCATION
? ProjectManagement ? Digital&PrintMedia ? Organizational Development ? Editing/Proofreading ? ContentCreation,APA/MLA ? Video Editing ? English/SpanishFluent ? MSOfficeSuite ? Final Cut

ProBachelor of Arts in English and Film Studies| Montclair State University, Montclair, NJ, 2015

Associate of Arts in Communications | Essex County College, Newark, NJ, 2012

PROFESSIONAL EXPERIENCE

DEICER | Menzies Aviation, Newark, NJ 2016- Present Deicing operate deicing vehicles on airport apron, ensuring quality and levels of fluid are apropos for deicing event; coordinate members of deice team to respective areas of operational deice performance; radio office desk performance completion and data of procedural response.

SALES ASSOCIATE | The Home Depot, Bloomfield, NJ 2010 - 2016 Proactively sought customers throughout the store and leveraged in-depth knowledge of products
to provide assistance by identifying needs and making recommendations. Scheduled appointments, oversaw process for customer quotes, and assisted with in-home product design and installation. Coordinated group meetings to foster strong working relationships, positive environment, and ef- fective organization; evaluated and made recommendations on process improvements to drive company organization and safety.
• Recommended, demonstrated, promoted, and up-sold new products.
• Maintained inventory status and reported levels to management as needed.
SUPPLY SPECIALIST | U.S. Army Reserve, Orangeburg, NY 2006 to 2014 Directed work order requests and submissions to ensure efficient, accurate issue resolution.
Proactively ordered and maintained requests while maintaining accurate supply and provisioning; inventoried and consolidated materials for storage and maintenance. Handled and prepared sensi- tive materials for shipment.
• Coordinated, delegated, and directed inventory and logistics tasks to ensure efficient, cost- effective, accurate, on-time shipment.
• Created and gave presentations on tasked operations to facilitate understanding of opera- tions, promote clear communications among all stakeholders, and ensure personnel’s ability to successfully deliver all objectives.