Sunil Patel Resume
Sunil Patel
Web Development /Data Science/Technical Support
History of orchestrating successful customized solutions
for unique client-needs, in accordance with limitations vs. capabilities of proprietary data acquisition software.
Effective application support, team management, and investigative troubleshooting experience, with over four years in progressively responsible technical support roles throughout various industry sectors; culminating in a leadership role prior to beginning graduate education to pursue an interest in data science and pattern recognition.
Refined client relationship-building skills and experience while collaborating and coordinating with; vendors, engineering staff, and business clients.
Skills
Technical Troubleshooting and Investigative Analysis, JavaScript, NodeJS, ReactJS, 3 years with MySQL database administration via PHPMyAdmin
Data Analysis; Python, R, MatLab, Octave
Data Visualization; Tableau, Processing4, d3.js
Neural Computing;
Professional Experience
Technical Lead (Rover Platform)
Surfmerchants LLC, Boston, MA, USA, 2013�2016
Joined as Technical Support Engineer, took on increasing responsibilities while expanding knowledge of the software product. At time of departure, managed new mobile product: Rover, including all client on-boarding, custom setup, product calibration, and management of all troubleshooting.
� Oversaw mobile product adoption for some of company�s largest clients.
� Built successful relationships with affiliates; and clients in multiple global markets, including Europe, South America, and Asia.
� Successfully navigated the intricacies of MySQL and relational databases.
� Delivered exciting and enthusiastic product presentations to over 200 clients at company conference.
� Supported our largest clients in Europe, South America, and the Middle East.
� Interviewed and trained incoming employees.
Technical Support Analyst
Harvard Law School, Cambridge, MA, USA, 2011-2012
Delivered award-winning technical support services to Harvard Law School faculty and staff members. Including hardware and software support.
� Awarded Harvard�s �Service Excellence Award� for providing excellent technical support to Harvard Law School faculty and staff
Education
University of New Hampshire; Portsmouth, NH: Full Stack Web Development Certificate 2018-2019
City, University of London; London, United Kingdom: MSc Data Science 2016 - 2018
Northeastern University; Boston, MA: BS Behavioral Neuroscience/ Tech. Entrepreneurship 2008 - 2013
Springvale, ME | ------------ | ------------ | ------------/in/SunilPatel328 | ------------/sip615
Sunil Patel
Web Development /Data Science/Technical Support
History of orchestrating successful customized solutions
for unique client-needs, in accordance with limitations vs. capabilities of proprietary data acquisition software.
Effective application support, team management, and investigative troubleshooting experience, with over four years in progressively responsible technical support roles throughout various industry sectors; culminating in a leadership role prior to beginning graduate education to pursue an interest in data science and pattern recognition.
Refined client relationship-building skills and experience while collaborating and coordinating with; vendors, engineering staff, and business clients.
Skills
Technical Troubleshooting and Investigative Analysis, JavaScript, NodeJS, ReactJS, 3 years with MySQL database administration via PHPMyAdmin
Data Analysis; Python, R, MatLab, Octave
Data Visualization; Tableau, Processing4, d3.js
Neural Computing;
Professional Experience
Technical Lead (Rover Platform)
Surfmerchants LLC, Boston, MA, USA, 2013�2016
Joined as Technical Support Engineer, took on increasing responsibilities while expanding knowledge of the software product. At time of departure, managed new mobile product: Rover, including all client on-boarding, custom setup, product calibration, and management of all troubleshooting.
� Oversaw mobile product adoption for some of company�s largest clients.
� Built successful relationships with affiliates; and clients in multiple global markets, including Europe, South America, and Asia.
� Successfully navigated the intricacies of MySQL and relational databases.
� Delivered exciting and enthusiastic product presentations to over 200 clients at company conference.
� Supported our largest clients in Europe, South America, and the Middle East.
� Interviewed and trained incoming employees.
Technical Support Analyst
Harvard Law School, Cambridge, MA, USA, 2011-2012
Delivered award-winning technical support services to Harvard Law School faculty and staff members. Including hardware and software support.
� Awarded Harvard�s �Service Excellence Award� for providing excellent technical support to Harvard Law School faculty and staff
Education
University of New Hampshire; Portsmouth, NH: Full Stack Web Development Certificate 2018-2019
City, University of London; London, United Kingdom: MSc Data Science 2016 - 2018
Northeastern University; Boston, MA: BS Behavioral Neuroscience/ Tech. Entrepreneurship 2008 - 2013
Springvale, ME | ------------ | ------------ | ------------/in/SunilPatel328 | ------------/sip615