Sulastri Carr's recent accomplishments
SUMMARY
Relocated to the Denver area with a wide range of experience in the higher educational and healthcare fields. An empathetic leader with experience in business operations, sociological research and analysis, and professional development while being quick learner on new processes and procedures to make the organization more efficient in their operations. In addition, a motivated self-starter with strong interpersonal skills which creates positive long-term relationships with colleagues.
SKILLS
Communicates information in an organized and easy-to-understand manner, translating business needs to the various team members and vice versa
Proficient in MS Office 365, Drupal, InPlace, Clinical Exchange, Argos, OnBase, DocuSign, Taleo, Quicken, QuickBooks
Familiar with HCM, Concur Travel and Expense System, CU-SIS, and Finance through SkillSoft
Strong problem-solving skills that preserve workflow and ultimately improves the existing flow
Able to re-prioritize on short notice
Dependable with excellent time management skills
Proficient in multi-tasking on various projects
Ability to gather data in a timely and accurate fashion
PROFESSIONAL EXPERIENCE
Administrative Assistant III for CLAS-HBSC Department (averaging 40 hours a week) Jan ‘19 to Present
Colorado University—Denver Denver, CO
CU Denver graduates are a community of over 94,000 students from the University’s undergraduate, graduate and certificate programs. Graduates advance the University of Colorado Denver through its inspiration of pride, serving as a gateway for career resources, stimulating investment in the future, and illustrating the impact of alumni contributions to the University and each other.
Develop short-and long-range plans for operational improvement to match projected department changes; including developing a work-flow guide for faculty and graduate students to understand administrative and program assistant projects
Develop, disseminate and implement policies to faculty, staff and student employees in office and triaged HR related and procurement to the Program Assistant with a developed centralized email to aid the process
Actively listen and share relevant information, anticipate problems, establish and maintain effective working relationships, and work effectively with internal and external constituents to satisfy service expectations.
Serve as the main administrative point of contact for the Undergraduate Director and established a relationship with undergraduate club officers for publicity and media coverage on program’s website.
Manage graduate student services requests within the department in coordination with the Graduate Director
Update and maintain program website, while learning and using all the technology available; including, HCM and Concur Travel and Expense System
Capable of being self-motivated and able to plan, delegate, and execute duties, activities, and responsibilities with little or no supervision.
Administrative Assistant III for School of Nursing (averaging 40 hours a week) July ‘17 to Oct ‘18
Samuel Merritt University Oakland, CA
SMU graduates improve health outcomes and reduce disparities for members of their communities. Founded in 1909, SMU prepares outstanding healthcare professionals through immersive learning and community engagement and is deeply committed to transforming healthcare through diversity and inclusion.
Established a system to unify communication across multiple departments within a shared database that assisted the faculty recruiting and faculty onboarding process
Provided excellent customer service and interpersonal skills, with the ability to build rapport with people of diverse backgrounds
Provided administrative and technical assistant to faculty, staff, and students within a higher education environment.
Answered incoming phone calls from various departments; including HR, of various inquiries for internal department or university wide
Settled and designed the implementation of learning resources including an annualized work procedure document for department level 3 administrative staff
Led special School of Nursing projects including their combined Pinning event
Experienced in providing administrative and technical assistant to faculty, staff, and students within a higher education environment
Performed finance functions such as maintaining and monitoring budgets, creating purchase orders or requisitions, and procurement duties
Provided Human Resources function support such as new hire paperwork, onboarding, payroll administration, time and leave system entry, and personnel records management for adjunct faculty
Knowledgeable in human resource management and supervision of work study, graduate, and undergraduate students
(Administrative Analyst) Associate (averaging 50 hours a week) Jun ‘13 to Jul ‘17
Quality Reimbursement Services, Inc. Walnut Creek, CA
Consulting firm specializing in Medicare and Medicaid cost reports and provide clients with the most comprehensive, interactive reimbursement assistance possible while keeping current in news and court decisions for the benefit of the client.
Improved organizational and staff performance by analyzing and developing workflows, processes, and functional gaps and developing optimal solutions
Served as project lead assistant during application selection and implementation, facilitating communication between and decision-making of the business and various teams
Worked closely with affected Consultants and associated teams, to develop and maintain appropriate documentation for application implementation, including workflow diagrams, business requirements, requirements management plans, system implementation work plans, change management documentation, and other documents as requested
Compiled data, analyzed information, and prepared reports by captures and implements with the use of Predictive Modeling to analyze data for use of discovery in appeals
Interpreted and explained information such as eligibility requirements, application details, payment methods, and applicants' legal rights
Interviewed benefits recipients at specified intervals to certify their eligibility for continuing benefits
Kept records of assigned cases, and prepared required reports
Compiled, recorded, and evaluated personal and financial data to verify completeness and accuracy, and to determine eligibility status
Answered applicants' questions about benefits and claim procedures
Capable of being able to gather and analyze statistical or budget data
Career Advisor (Career Service Representative) (averaging 40 hours a week) Jun ‘12 to Jan ‘13
Everest College (of Corinthian Colleges, Inc) San Francisco, CA
For-profit college campus specializing in dental assisting, massage therapy, medical insurance billing and coding, and pharmacy technician programs.
Analyzed job postings and job descriptions to identify qualified candidates for open positions which resulted in an increase of outcomes by 10 percent
Co-led the Student Ambassadors, the top 5 percent academic, and leadership gifted within their designated program’s classes
Piloted a clothing closet of gently used clothing designed for professional interviews to serve an underrepresented student population within San Francisco
Job Developer, Vocational Specialist, and Job Coach (averaging 50 hours a week) Jun ‘10 to May ‘12
Caminar Jobs Plus (of Caminar, Inc.) Vallejo, CA
An organization with community-based programs designed to maximize wellness and recovery opportunities for adults with mental, physical and developmental disabilities to create meaningful and satisfying lives for themselves with assistance.
Increased employment outcomes for client base by 80 percent
Established position of Vocational Specialist to assist Job Developers with the use of Job Coach funds from the Mental Health Collaborative (county specific)
Created and assessed the job readiness of individual participants within the Solano County area
Experienced in hiring, training, and supervising other employees
Business Operations Consultant (averaging 30 hours a week) Aug ‘98 to May ‘10
Entrepreneurial Business
An entrepreneurial business started as an adolescent aiding in administrative duties, and evolved to providing childcare, individual tutoring, and business operation skills.
Developed business operations to create efficiency in an in-home buying and selling camera business
Increased confidence of students from various socioeconomic backgrounds
Revenue from business funded college applications, college preparatory exams, and housing while in college
Knowledgeable in basic accounting practices and use of accounting software; including Quicken and QuickBooks
EXTRA CURRICULAR LEADERSHIP ACTIVITIES
Co-Leader Aug ‘16 to Oct ‘18
PFLAG+ of Claycord Satellite Chapter of San Ramon Valley
Spearheaded recruiting efforts at various youth and family friendly events to increase membership by 80 percent in first year. Managed to arrange and lead fundraising efforts biannually raising $1.9K in funds for local area GSA high school and middle school pizza nights and safe place forums
Deacon Jan ‘15 to Jan ‘19
Clayton Valley Presbyterian Church Clayton, CA
Provided care to congregation and chaired the Community Meal program after two years’ membership
Student (Kung Fu—Choy Li Fut) Nov ‘14 to Oct ‘18
Tat Wong Academy/One Tribe Martial Arts Academy Concord, CA
Obtained level of black belt and earned the award of student of the month twice
EDUCATION
Continuing Education Graduate Courses in Sociology Jun ’19 to Present
University of Colorado at Denver
Bachelor of Arts in Sociology/Anthropology
Saint Mary’s College of CA
SUMMARY
Relocated to the Denver area with a wide range of experience in the higher educational and healthcare fields. An empathetic leader with experience in business operations, sociological research and analysis, and professional development while being quick learner on new processes and procedures to make the organization more efficient in their operations. In addition, a motivated self-starter with strong interpersonal skills which creates positive long-term relationships with colleagues.
SKILLS
Communicates information in an organized and easy-to-understand manner, translating business needs to the various team members and vice versa
Proficient in MS Office 365, Drupal, InPlace, Clinical Exchange, Argos, OnBase, DocuSign, Taleo, Quicken, QuickBooks
Familiar with HCM, Concur Travel and Expense System, CU-SIS, and Finance through SkillSoft
Strong problem-solving skills that preserve workflow and ultimately improves the existing flow
Able to re-prioritize on short notice
Dependable with excellent time management skills
Proficient in multi-tasking on various projects
Ability to gather data in a timely and accurate fashion
PROFESSIONAL EXPERIENCE
Administrative Assistant III for CLAS-HBSC Department (averaging 40 hours a week) Jan ‘19 to Present
Colorado University—Denver Denver, CO
CU Denver graduates are a community of over 94,000 students from the University’s undergraduate, graduate and certificate programs. Graduates advance the University of Colorado Denver through its inspiration of pride, serving as a gateway for career resources, stimulating investment in the future, and illustrating the impact of alumni contributions to the University and each other.
Develop short-and long-range plans for operational improvement to match projected department changes; including developing a work-flow guide for faculty and graduate students to understand administrative and program assistant projects
Develop, disseminate and implement policies to faculty, staff and student employees in office and triaged HR related and procurement to the Program Assistant with a developed centralized email to aid the process
Actively listen and share relevant information, anticipate problems, establish and maintain effective working relationships, and work effectively with internal and external constituents to satisfy service expectations.
Serve as the main administrative point of contact for the Undergraduate Director and established a relationship with undergraduate club officers for publicity and media coverage on program’s website.
Manage graduate student services requests within the department in coordination with the Graduate Director
Update and maintain program website, while learning and using all the technology available; including, HCM and Concur Travel and Expense System
Capable of being self-motivated and able to plan, delegate, and execute duties, activities, and responsibilities with little or no supervision.
Administrative Assistant III for School of Nursing (averaging 40 hours a week) July ‘17 to Oct ‘18
Samuel Merritt University Oakland, CA
SMU graduates improve health outcomes and reduce disparities for members of their communities. Founded in 1909, SMU prepares outstanding healthcare professionals through immersive learning and community engagement and is deeply committed to transforming healthcare through diversity and inclusion.
Established a system to unify communication across multiple departments within a shared database that assisted the faculty recruiting and faculty onboarding process
Provided excellent customer service and interpersonal skills, with the ability to build rapport with people of diverse backgrounds
Provided administrative and technical assistant to faculty, staff, and students within a higher education environment.
Answered incoming phone calls from various departments; including HR, of various inquiries for internal department or university wide
Settled and designed the implementation of learning resources including an annualized work procedure document for department level 3 administrative staff
Led special School of Nursing projects including their combined Pinning event
Experienced in providing administrative and technical assistant to faculty, staff, and students within a higher education environment
Performed finance functions such as maintaining and monitoring budgets, creating purchase orders or requisitions, and procurement duties
Provided Human Resources function support such as new hire paperwork, onboarding, payroll administration, time and leave system entry, and personnel records management for adjunct faculty
Knowledgeable in human resource management and supervision of work study, graduate, and undergraduate students
(Administrative Analyst) Associate (averaging 50 hours a week) Jun ‘13 to Jul ‘17
Quality Reimbursement Services, Inc. Walnut Creek, CA
Consulting firm specializing in Medicare and Medicaid cost reports and provide clients with the most comprehensive, interactive reimbursement assistance possible while keeping current in news and court decisions for the benefit of the client.
Improved organizational and staff performance by analyzing and developing workflows, processes, and functional gaps and developing optimal solutions
Served as project lead assistant during application selection and implementation, facilitating communication between and decision-making of the business and various teams
Worked closely with affected Consultants and associated teams, to develop and maintain appropriate documentation for application implementation, including workflow diagrams, business requirements, requirements management plans, system implementation work plans, change management documentation, and other documents as requested
Compiled data, analyzed information, and prepared reports by captures and implements with the use of Predictive Modeling to analyze data for use of discovery in appeals
Interpreted and explained information such as eligibility requirements, application details, payment methods, and applicants' legal rights
Interviewed benefits recipients at specified intervals to certify their eligibility for continuing benefits
Kept records of assigned cases, and prepared required reports
Compiled, recorded, and evaluated personal and financial data to verify completeness and accuracy, and to determine eligibility status
Answered applicants' questions about benefits and claim procedures
Capable of being able to gather and analyze statistical or budget data
Career Advisor (Career Service Representative) (averaging 40 hours a week) Jun ‘12 to Jan ‘13
Everest College (of Corinthian Colleges, Inc) San Francisco, CA
For-profit college campus specializing in dental assisting, massage therapy, medical insurance billing and coding, and pharmacy technician programs.
Analyzed job postings and job descriptions to identify qualified candidates for open positions which resulted in an increase of outcomes by 10 percent
Co-led the Student Ambassadors, the top 5 percent academic, and leadership gifted within their designated program’s classes
Piloted a clothing closet of gently used clothing designed for professional interviews to serve an underrepresented student population within San Francisco
Job Developer, Vocational Specialist, and Job Coach (averaging 50 hours a week) Jun ‘10 to May ‘12
Caminar Jobs Plus (of Caminar, Inc.) Vallejo, CA
An organization with community-based programs designed to maximize wellness and recovery opportunities for adults with mental, physical and developmental disabilities to create meaningful and satisfying lives for themselves with assistance.
Increased employment outcomes for client base by 80 percent
Established position of Vocational Specialist to assist Job Developers with the use of Job Coach funds from the Mental Health Collaborative (county specific)
Created and assessed the job readiness of individual participants within the Solano County area
Experienced in hiring, training, and supervising other employees
Business Operations Consultant (averaging 30 hours a week) Aug ‘98 to May ‘10
Entrepreneurial Business
An entrepreneurial business started as an adolescent aiding in administrative duties, and evolved to providing childcare, individual tutoring, and business operation skills.
Developed business operations to create efficiency in an in-home buying and selling camera business
Increased confidence of students from various socioeconomic backgrounds
Revenue from business funded college applications, college preparatory exams, and housing while in college
Knowledgeable in basic accounting practices and use of accounting software; including Quicken and QuickBooks
EXTRA CURRICULAR LEADERSHIP ACTIVITIES
Co-Leader Aug ‘16 to Oct ‘18
PFLAG+ of Claycord Satellite Chapter of San Ramon Valley
Spearheaded recruiting efforts at various youth and family friendly events to increase membership by 80 percent in first year. Managed to arrange and lead fundraising efforts biannually raising $1.9K in funds for local area GSA high school and middle school pizza nights and safe place forums
Deacon Jan ‘15 to Jan ‘19
Clayton Valley Presbyterian Church Clayton, CA
Provided care to congregation and chaired the Community Meal program after two years’ membership
Student (Kung Fu—Choy Li Fut) Nov ‘14 to Oct ‘18
Tat Wong Academy/One Tribe Martial Arts Academy Concord, CA
Obtained level of black belt and earned the award of student of the month twice
EDUCATION
Continuing Education Graduate Courses in Sociology Jun ’19 to Present
University of Colorado at Denver
Bachelor of Arts in Sociology/Anthropology
Saint Mary’s College of CA