Student, Intern
LATISHA K. BAKER
E-Mail Address: Latisha.B------------ | Telephone:------------
QUALIFICATIONS
• A highly motivated team player with nine years’ experience in administration, customer relations, and customer satisfaction.
• Excellent problem-solving skills and analytical thought process to resolve deficiencies and maximize overall productivity.
• Strong organizational skills and the ability to expedite multiple priorities with excellent attention to detail.
• Excellent oral and written communication skills.
EDUCATION
Tennessee State University, Nashville, TN Dec 2019
BS Healthcare Administration & Planning | GPA – 3.9
ORGANIZATIONS
Upsilon Phi Delta Honor Society, Member- 2018
PROFESSIONAL EXPERIENCE
Vanderbilt University Medical Center, Nashville, TN January 2017 - August 2018
Administrative Assistant
• Completed Credentialing and Medical Staff Privilege Applications for 6 physicians
• Coordinated travel arrangements including registrations, flights, accommodations, and ground transportation
• Maintained updated licensure and membership requirements and status’
• Coordinated records reviews and depositions with legal offices
Burlington Coat Factory, Nashville, TN August 2015 - January 2017
Customer Service Supervisor
• Received and directed inbound calls with a goal of dissolving customer related concerns.
• Handled face-to-face inquiries or disputes.
• Directly supervised and coordinated the responsibilities of customer service personnel.
• Greeted guests upon entry of facility.
United States Army
Veterinary Food Inspection Specialist/ Supervisor June 2009- August 2016
Human Resources Specialist/Supervisor April 2012 - August 2015
• Collected, organized, and filed 90% of performed inspections’ documentation leading to exceptional ratings on administrative audits.
• Aided in determining future inspection needs and frequencies for facilities inspected.
• Maintained positive relationship with coworkers and facility management by displaying a professional manner.
LATISHA K. BAKER
E-Mail Address: Latisha.B------------ | Telephone:------------
QUALIFICATIONS
• A highly motivated team player with nine years’ experience in administration, customer relations, and customer satisfaction.
• Excellent problem-solving skills and analytical thought process to resolve deficiencies and maximize overall productivity.
• Strong organizational skills and the ability to expedite multiple priorities with excellent attention to detail.
• Excellent oral and written communication skills.
EDUCATION
Tennessee State University, Nashville, TN Dec 2019
BS Healthcare Administration & Planning | GPA – 3.9
ORGANIZATIONS
Upsilon Phi Delta Honor Society, Member- 2018
PROFESSIONAL EXPERIENCE
Vanderbilt University Medical Center, Nashville, TN January 2017 - August 2018
Administrative Assistant
• Completed Credentialing and Medical Staff Privilege Applications for 6 physicians
• Coordinated travel arrangements including registrations, flights, accommodations, and ground transportation
• Maintained updated licensure and membership requirements and status’
• Coordinated records reviews and depositions with legal offices
Burlington Coat Factory, Nashville, TN August 2015 - January 2017
Customer Service Supervisor
• Received and directed inbound calls with a goal of dissolving customer related concerns.
• Handled face-to-face inquiries or disputes.
• Directly supervised and coordinated the responsibilities of customer service personnel.
• Greeted guests upon entry of facility.
United States Army
Veterinary Food Inspection Specialist/ Supervisor June 2009- August 2016
Human Resources Specialist/Supervisor April 2012 - August 2015
• Collected, organized, and filed 90% of performed inspections’ documentation leading to exceptional ratings on administrative audits.
• Aided in determining future inspection needs and frequencies for facilities inspected.
• Maintained positive relationship with coworkers and facility management by displaying a professional manner.