Student in search of First - Time Internship
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Location: New York NY, USA
School: Lehman College CUNY
Field of Study: Environmental Science

Student in search of First - Time Internship

Carmen Hilario
1459 Wythe Place, Apt. 3M • Bronx, NY 10452 • (929) 256 – 0923

Enthusiastic, talented, and reliable service clerk dedicated to serving the needs of customers and the community.
• Organization: Demonstrate exceptional work ethics while multitasking in a fast – paced environment with strong attention to detail
• Communication: Interact professionally and efficiently with all levels of staff, while being fluent in English and Spanish (verbal, read, and written)
• Technology: Knowledge of Adobe Photoshop, Microsoft Word, Excel, PowerPoint, and Outlook
• Administrative: Proficient in administrative support including time management, strategic planning, handling calls, and managing calendars

Advanced High School Diploma June 2013
Bronx Collegiate Academy, Bronx, NY

Bachelor of Science, Environmental Science May 2020
Minor in Business Administration
Lehman College, Bronx, NY

CVS Pharmacy, New York, NY
Customer Service August 2019 to February 2020
• Greeted every customer with courtesy and respect
• Handled purchase, refunds, and MoneyGram transactions through POS systems
• Revised shelves, racks, and endcaps while adding new products when stock levels were low
• Assisted operation managers setting up new floor plans and product sales displays
• Responsible for training new employees by explaining daily procedures and store functions

Duane Reade, New York, NY
Service Clerk June 2019 to June 2019
• Provided excellent customer service and ensuring a welcoming atmosphere
• Offered customer assistance by verifying information and resolving questions/concerns
• Handled transactions and refunds through POS system
• Under the supervision of pharmacist, assisted in the practice of pharmacy responsibilities
• Responsible for using pharmacy system to obtain prescription information, such as patient and prescriber data, drug selection, prescription interpretation and insurance billing, and processing prescription
• Reported any prescription or insurance error to pharmacy manager

New York City College of Technology (Our Children’s Center), Brooklyn, NY
Office Assistant January 2016 to August 2017
• Performed general administrative activities such as responding to phone calls and assisting all levels of staff
• Organized conference rooms for scheduled meetings or events
• Handled food inventories, organized purchase receipts, collected monthly reports, and rotated menu cycles
• Maintained food safety and sanitation on kitchen service equipment and storage areas to standards mandated by the health department
• Prepared and served meals to children’s classrooms at the appropriate time

Enthusiastic, Supportive, Talented