14701 S WHITE AVE., COMPTON, CA. 90221
Fluent in Spanish: Writing and Speaking
Excellent interpersonal communication and organizational skills
Adaptability and ability to work under pressure
Initiator, Enthusiastic, and Friendly
MS Word, Excel, PowerPoint
Adobe Illustrator, Photoshop, Indesign
08/2019 – Present | California State University Long Beach – BA in Graphic Design
02/2016 – 05/2019 | Cerritos College – Associate Degree in Graphic Design & Studio Arts
06/2017 – 11/2010 | El Camino College – General Studies
09/2003 – 05/2007 | Dominguez High School – High School Diploma
Art at the Rendon: Hidden Rooms; June 2018 – Los Angeles, CA.
Held a volunteer position as a visitor service assistant for Art at the Rendon Hotel: Hidden Rooms
I assisted with visitor check in; which dealt with assigning entry badges to artists, press, musicians, staff, and guests accordingly
Crowd control: guided visitors and guests in the right direction
Ticketing: checking in public visitors
St. Albert the Great Elementary School; June 2018 — Compton, CA.
Demonstrated basic in painting and mixing color
taught children ages 6-7; class of 20
Pacific Sales Kitchen Appliances – Cerritos, CA.
Customer Service Specialist | October 2013 – Present
Responsible for ensuring, fast, friendly, and accurate processing for all customer transactions, which include new orders, returns and exchanges, releases.
Supporting the sales floor in customer follow up, which could include scheduling deliveries, checking on purchase orders or doing stock check.
Supporting the inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will call.
Sears – Torrance, CA.
Consultative Sales Associate | June 2012 – September 2013
Responsible for enhancing customer experience and driving profitable sales of Major Appliance area by providing well informed sales assistance and support to the customer.
Managed brand promotions and ensured merchandise meets brand’s standards
Little Caesars Pizza – Bellflower, CA.
Assistant Manager | March 2008 – December 2012
Performed cash management responsibilities and completed all daily paperwork neatly and accurately.
Fulfilled the task associated with food, paper, labor and utility cost controls, along with monitoring shift activities.
Followed all procedures associated with opening and closing the restaurant, and appropriately handled unexpected occurrences.
Maritz Research Center – Long Beach, CA.
Call Center Interviewer | January 2008 – June 2009
Conducted Market Research interviews by telephone with various individuals, gathering valuable information regarding products, services and experiences.
Represented Maritz and clients in a professional manner, providing the highest level of customer service possible.
Interacted with the customer and recorded data through our CATI system (Computer Assisted Telephone Interviewing)
Data entry processes and procedures