Student employee
Sophie Haugen
330 Ridgway Ave
Santa Rosa, CA, 95401
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EDUCATION
Santa Rosa Junior College, Santa Rosa - In Progress
August 2018 - Present
Studying Biology with an emphasis on Physiology and Cell Metabolism.
Maintains a 3.96 overall GPA.
Transfering in fall 2021 to a four year institution to complete a Bachelor’s degree, participate in research, and further explore the field of Biology.
I will be pursuing a career in healthcare, and I am extremely interested in nursing or health social work.
EXPERIENCE
Anatomy of Movement, Santa Rosa - Assistant to CEO
Non-profit exercise studio created for disabled adults.
February 2019 - PRESENT (unable to work due to COVID-19)
This is a non-profit exercise studio created for disabled adults.
Responsibilities included; leading clients through rehabilitation courses, providing administrative support, analysing and recording developments in clients, and supporting the CEO in customer relations, billing, and creating client profiles.
KLH Consulting, Santa Rosa - Administrative Summer Intern
IT Consulting Company, May 2018 - August 2018
Responsibilities included; complete re-organization of client database requiring comprehensive Microsoft word and Excel experience, Support to accounting in tasks like; filing and organization of expense reports.
The Living Room, Santa Rosa - Volunteer
May 2019 - Current
Responsibilities included; Providing services to mothers and children experiencing homeless in Sonoma county. Serving meals, and directing participants to the correct services.
Heartland hospice, Santa Rosa - Volunteer/ companion/ respite
Restaurant- May 2019- current
Responsibilities included; Providing support to primary caregivers. Companionship for hospice patients, and providing emotional support for them during their end of life journey.
SKILLS.
Experience in skilled nursing facilities and other social services settings including;
Providing companionship for hospice patients in many different environments; including- in home, skilled nursing facilities, rehabilitation facilities.
Training in HIPPAA guidelines regarding patient privacy.
Experience navigating the challenges adults with disabilities face when it comes to movement challenges, and the deeply emotional process of understanding the limitations of their disability.
Experience working in shelters for women and children, and proving meal support, and directing them to adequate services.
Administrative experience and skills in an office setting including;
Importing and organizing client lists of 300+ into microsoft excel.
Adherence to HIPAA guidelines and regulations when handling client information.
Creating and filing insurance documents in a legally compliant manner.
Facilitating communication between clients and CEO in a respectful, and professional manner.
3+ years of customer service and interpersonal skills in a fast paced environment;
Resolving customer concerns in an efficient and kind manner while working in food service.
Creative problem solving while providing first aid.
Professional communication with Co-workers while working in an administrative role in an extremely busy IT consulting company.
REFERENCES
Soni Lampert
CEO of KLH Consulting
Email; S------------
Phone; ------------
Email preferred
William Cordell
CEO, Meat Bun, and Cheese LLC
Owner of Superburger
Phone; ------------
Dr. Katy Jamshidi, PhD
Professor of Cellular Biology,
Santa Rosa Junior College
Email; ------------
Email preferred
Sophie Haugen
330 Ridgway Ave
Santa Rosa, CA, 95401
------------
------------
EDUCATION
Santa Rosa Junior College, Santa Rosa - In Progress
August 2018 - Present
Studying Biology with an emphasis on Physiology and Cell Metabolism.
Maintains a 3.96 overall GPA.
Transfering in fall 2021 to a four year institution to complete a Bachelor’s degree, participate in research, and further explore the field of Biology.
I will be pursuing a career in healthcare, and I am extremely interested in nursing or health social work.
EXPERIENCE
Anatomy of Movement, Santa Rosa - Assistant to CEO
Non-profit exercise studio created for disabled adults.
February 2019 - PRESENT (unable to work due to COVID-19)
This is a non-profit exercise studio created for disabled adults.
Responsibilities included; leading clients through rehabilitation courses, providing administrative support, analysing and recording developments in clients, and supporting the CEO in customer relations, billing, and creating client profiles.
KLH Consulting, Santa Rosa - Administrative Summer Intern
IT Consulting Company, May 2018 - August 2018
Responsibilities included; complete re-organization of client database requiring comprehensive Microsoft word and Excel experience, Support to accounting in tasks like; filing and organization of expense reports.
The Living Room, Santa Rosa - Volunteer
May 2019 - Current
Responsibilities included; Providing services to mothers and children experiencing homeless in Sonoma county. Serving meals, and directing participants to the correct services.
Heartland hospice, Santa Rosa - Volunteer/ companion/ respite
Restaurant- May 2019- current
Responsibilities included; Providing support to primary caregivers. Companionship for hospice patients, and providing emotional support for them during their end of life journey.
SKILLS.
Experience in skilled nursing facilities and other social services settings including;
Providing companionship for hospice patients in many different environments; including- in home, skilled nursing facilities, rehabilitation facilities.
Training in HIPPAA guidelines regarding patient privacy.
Experience navigating the challenges adults with disabilities face when it comes to movement challenges, and the deeply emotional process of understanding the limitations of their disability.
Experience working in shelters for women and children, and proving meal support, and directing them to adequate services.
Administrative experience and skills in an office setting including;
Importing and organizing client lists of 300+ into microsoft excel.
Adherence to HIPAA guidelines and regulations when handling client information.
Creating and filing insurance documents in a legally compliant manner.
Facilitating communication between clients and CEO in a respectful, and professional manner.
3+ years of customer service and interpersonal skills in a fast paced environment;
Resolving customer concerns in an efficient and kind manner while working in food service.
Creative problem solving while providing first aid.
Professional communication with Co-workers while working in an administrative role in an extremely busy IT consulting company.
REFERENCES
Soni Lampert
CEO of KLH Consulting
Email; S------------
Phone; ------------
Email preferred
William Cordell
CEO, Meat Bun, and Cheese LLC
Owner of Superburger
Phone; ------------
Dr. Katy Jamshidi, PhD
Professor of Cellular Biology,
Santa Rosa Junior College
Email; ------------
Email preferred