Staff Writer
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Location: Seattle, WA, USA
University: Arizona State University
Major: Communications

Staff Writer

Toni Gonzales
FT Keyholder-Sales-Stylist
1001 23rd Ave E. APT 1/2
Seattle, WA 98112
xxx-xxx-xxxx
xxx-xxx-xxxx

Summary
Seasoned sales professional and college student motivated to learn the ins and outs of writing creative content and optimizing articles for social media networks. My analytical skills and experience ranging from retail, startups, and corporate settings have allowed me to become well rounded both personally and professionally.

Specialities
-Communicating within a team setting
-Leading with a sense of purpose
-Customer service
-Public speaking
-Ability to work well under pressure
-Creativity
-Proficient in CRM tools such as salesforce, excel, and shopify.

EXPERIENCE
Amour Vert, Seattle, WA - Full Time Keyholder
April 2019 - PRESENT
Support the store manager in day to day operations.
Drive sales through superior in store service and clienteling.
Assist with training and developing new stylists.

Bowlero Corp, Tukwila, WA - Event Sales Representative
Dec 2017 - Feb 2019
Respond to all event inquiries and convert inquiries into booked events..
Create and manage all client data through a database in GEMS.
Manage relationships with clients throughout the event planning process and beyond.

The Body Shop, Chandler, AZ - Full Time Keyholder
Dec 2016 - Dec 2017
Achieve individual sales goals and assist with coaching team.
Effectively execute visual directives, education selling tools, and customer service standards.
Develop customer relationships that will result in repeat business.

Nordstrom, Chandler, AZ - Cosmetics Counter Manager
June 2014 - Nov 2014
Exceeded sales and new account goals.
Built lasting relationships with customers through follow up.
Performed daily department maintenance involving stock work, merchandising, and visual changes.

Macy’s, Gilbert, AZ - Cosmetics Counter Manager
Oct 2012- June 2014
Increased sales volume by planning and coordinating monthly promotional events.
Set and achieved personal goals while supporting the goals of the team.
Established a strong, loyal customer base of repeat clients and customer referrals.

EDUCATION
Arizona State University, Tempe, AZ- BS Communications/Minor in Organizational Leadership
Spring 2016 - Anticipated graduation spring 2020
GPA: 3.88
Dean’s list-June 2018.
Mentorship program with the Gilbert Chamber of Commerce.

MiraCosta College, Oceanside, CA- AA Liberal Arts and Sciences, General Studies and Humanities
Spring 2010- Graduated Spring 2012

journalism, creative writing, content