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SIMONE SMITH
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2014 Wrangler Drive, Brandon, FL 33511
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OBJECTIVES
To obtain a long term, challenging and professional position as a Regional Clinic Operations Manager where I can utilize my medical knowledge and skills and enhance my passion for healthcare and humanity within a healthy, stable environment. Prepared to handle evolving integrated healthcare delivery systems, technological innovations, increasingly complex regulations, restructuring of work or work load and emphasis on preventative healthcare and superior patient services.
EDUCATION
Rasmussen College of Nursing
2019-2020 AS, Practical Nursing
Concorde Career Institute
5-2003 Nationally Registered Medical Assistant
? GPA 4.0
? Dean’s List
? Perfect Attendance
EXPERIENCE
CareATC | Tampa, FL
Clinic Operations Manager 2/2011 – 2019
? Demonstrate the clinical knowledge and judgement required for 14 clinics to manage, plan, implement, provide, supervise and evaluate each patient, staff, physician, ARNP and clients’ clinical experience with a patient population of 400-35,000.
? Demonstrate management skills to orient schedule and coordinate staff.
? Launched and established 14 clinics in Florida and outside states which includes 32,600 active employee lives. Managed employees including Administration Staff, Medical Assistants, Medical Providers, Corporate staff and Temporary Medical Assistants on strong general knowledge and experience which led to companywide procedures implemented to improve efficiency.
? Effectively trained 40+ staff, which includes Administration Staff, Medical Assistants, Medical Providers, Corporate staff and Temporary Medical Assistants.
? Manage On-Site pharmacies (11 on Site) ranging from 300-2000 medications daily and completed inventory.
? Demonstrates regard for the right of all patients and personnel and provide respectful and considerate focus on improving the business aspects of healthcare operations and the quality of the healthcare provided.
? Provide a safe environment for patients, families and personnel by enforcing organization standards and adhering to legal regulations, ie OSHA, HIPAA, AAAHC.
? Effectively collaborate with staff, nurse practitioners, and physicians to optimize efficiency of a variety of related services ranging from inpatient/outpatient care and follow up.
? Responsible for clinic operations and staff adherence to company policies, objectives, processes and procedures.
? Report on all department outcomes with strong general knowledge and experience which has led to new company wide policies and procedures immediately implemented to improve efficiency.
? Develops budgets including recommendations for equipment outlays.
? EMR super user to assist clinical staff, physicians’, nurse practitioners’, Fill-in providers and temporary staff with training and proper daily documentation within the medical record system.
? Phlebotomy, vitals, histories, sterilization, assist with minor surgery, CBC calibration, EKG/ECG, peal flow, venipuncture, spirometry, well/sick visits, superior patient care and processed blood for specimen pick up.
? Collect “Global Office Fee”-HSA
Pediatric Healthcare Alliance | Tampa, FL
Nationally Registered Medical Assistant 2008– 2011
? Trained new employees on company policy, processes and procedures
? Chart and referral preparation, exam room set up, medical record keeping and triage.
? Phlebotomy, vitals, histories, sterilization, assist with minor surgery, CBC calibration, EKG/ECG, peal flow, venipuncture, spirometry, well/sick visits, superior patient care and processed blood for specimen pick up.
? Insurance verification, prior authorization, ICD/CPT coding, prescription calls to pharmacy.
? Answered multiple phone lines, scheduled appointments and communicated with various insurance companies.
Kelly Healthcare Services | Overland Park, KS
Nationally Registered Medical Assistant 2003– 2008
? Phlebotomy, vitals, EKG/ECG, peak flow, spirometry, process specimen for pick up, histories and collect co-pays.
? Insurance verification, ICD/CPT coding
? Answered multiple line, scheduled appointments and communicated with various insurance companies.
SKILLS
• Phlebotomy
• Injections
• EHR/EMR Super User
• Vitals
• Management
REFERANCES AVAILABLE UPON REQUEST
SIMONE SMITH
------------
2014 Wrangler Drive, Brandon, FL 33511
------------
OBJECTIVES
To obtain a long term, challenging and professional position as a Regional Clinic Operations Manager where I can utilize my medical knowledge and skills and enhance my passion for healthcare and humanity within a healthy, stable environment. Prepared to handle evolving integrated healthcare delivery systems, technological innovations, increasingly complex regulations, restructuring of work or work load and emphasis on preventative healthcare and superior patient services.
EDUCATION
Rasmussen College of Nursing
2019-2020 AS, Practical Nursing
Concorde Career Institute
5-2003 Nationally Registered Medical Assistant
? GPA 4.0
? Dean’s List
? Perfect Attendance
EXPERIENCE
CareATC | Tampa, FL
Clinic Operations Manager 2/2011 – 2019
? Demonstrate the clinical knowledge and judgement required for 14 clinics to manage, plan, implement, provide, supervise and evaluate each patient, staff, physician, ARNP and clients’ clinical experience with a patient population of 400-35,000.
? Demonstrate management skills to orient schedule and coordinate staff.
? Launched and established 14 clinics in Florida and outside states which includes 32,600 active employee lives. Managed employees including Administration Staff, Medical Assistants, Medical Providers, Corporate staff and Temporary Medical Assistants on strong general knowledge and experience which led to companywide procedures implemented to improve efficiency.
? Effectively trained 40+ staff, which includes Administration Staff, Medical Assistants, Medical Providers, Corporate staff and Temporary Medical Assistants.
? Manage On-Site pharmacies (11 on Site) ranging from 300-2000 medications daily and completed inventory.
? Demonstrates regard for the right of all patients and personnel and provide respectful and considerate focus on improving the business aspects of healthcare operations and the quality of the healthcare provided.
? Provide a safe environment for patients, families and personnel by enforcing organization standards and adhering to legal regulations, ie OSHA, HIPAA, AAAHC.
? Effectively collaborate with staff, nurse practitioners, and physicians to optimize efficiency of a variety of related services ranging from inpatient/outpatient care and follow up.
? Responsible for clinic operations and staff adherence to company policies, objectives, processes and procedures.
? Report on all department outcomes with strong general knowledge and experience which has led to new company wide policies and procedures immediately implemented to improve efficiency.
? Develops budgets including recommendations for equipment outlays.
? EMR super user to assist clinical staff, physicians’, nurse practitioners’, Fill-in providers and temporary staff with training and proper daily documentation within the medical record system.
? Phlebotomy, vitals, histories, sterilization, assist with minor surgery, CBC calibration, EKG/ECG, peal flow, venipuncture, spirometry, well/sick visits, superior patient care and processed blood for specimen pick up.
? Collect “Global Office Fee”-HSA
Pediatric Healthcare Alliance | Tampa, FL
Nationally Registered Medical Assistant 2008– 2011
? Trained new employees on company policy, processes and procedures
? Chart and referral preparation, exam room set up, medical record keeping and triage.
? Phlebotomy, vitals, histories, sterilization, assist with minor surgery, CBC calibration, EKG/ECG, peal flow, venipuncture, spirometry, well/sick visits, superior patient care and processed blood for specimen pick up.
? Insurance verification, prior authorization, ICD/CPT coding, prescription calls to pharmacy.
? Answered multiple phone lines, scheduled appointments and communicated with various insurance companies.
Kelly Healthcare Services | Overland Park, KS
Nationally Registered Medical Assistant 2003– 2008
? Phlebotomy, vitals, EKG/ECG, peak flow, spirometry, process specimen for pick up, histories and collect co-pays.
? Insurance verification, ICD/CPT coding
? Answered multiple line, scheduled appointments and communicated with various insurance companies.
SKILLS
• Phlebotomy
• Injections
• EHR/EMR Super User
• Vitals
• Management
REFERANCES AVAILABLE UPON REQUEST