SPM
MS. Shaniqua Pleshett Manuel
245 Corley Heights Richardson Rd
Barnwell, SC 29812
Mobile:------------ /------------
------------
Work Experience:
RCBOE
864 Broad St. Augusta, GA 30901
Dispatcher/Fingerprinted
July2019/Present
Operates a RCSS Public Safety Radio System, enters all information pertaining to calls, maintains a dispatcher’s log on location of all personnel, receives incoming and outgoing calls while rerouting them to the appropriate personnel, assisting the director, coordinated emergency, assisting with setting up for meetings, sending out correspondences for signatures, distribution mail, keep track of the calendars, etc. and providing excellent customer service to the CSRA.
Supervisor: Henry Jackson ------------ Ext 5590
RMC Orangeburg
3000 Saint Matthews Rd. Orangeburg, SC 29118
Jan 19/ Present
Department Secretary/Physical Therapy
Answering multiple phone lines, administrative duties, insurance verification, checking patients in and out, medical necessities, authorization of insurance, POC signatures etc.
Supervisor Melody Morehouse ------------
Department of Defense
675 Rice Rd
Bldg. 32422 Augusta, GA 30905 United States
10/2010 – 01/19
Emergency Medical Dispatcher
Duties, Accomplishments and Related Skills:
Providing administrative support, having excellent oral communication ,answering phones, data entry, applying policies and procedures for operations for DES, assisting visitors when arriving at our facility, giving tours of our 911 center, serving as public safety dispatchers and provide full services 24 hours/day, receive 911 telephone or public emergency calls, coordinating emergency responses, and providing logistical support to multiple incidents, operate a multi-frequency, multi-agency radio console including paging and simulcast functions, performs general communications center duties including file maintenance, typing, data entry, and processing a high volume of telephone calls, operate numerous computer application/systems, including a complex law enforcement network, safeguard confidential and law enforcement sensitive information, process law enforcement paperwork, compile court documents, and maintain detailed computerized logs, giving professional intervention from a first responder, giving emotional support via 911 calls, ensuring the scene is secure for EMS,Fire and Police, essentially supporting professional personnel, setting up emergency evacuation procedures to have another remote location to dispatch, setting up emergency communications, contact the appropriate personnel to assist with the current situations that maybe at hand at that present time, assist with making selections to ensure the proper equipment is requested and dispatched which should operate efficiently, tracking training, giving grid coordinates, accountability of alarms and acres that forestry may burn on a daily basic. Explaining procedures, regulations and forms for firearms, entrance to the installation, judgment on criminal background investigations and resolving problems encountered, verify and updating demographics, communicate in a professional manner, and maintaining confidentiality for the individuals we service.
Supervisor: Judith P. McCall ------------
United States Marine Corps
Parris Island, SC 29905 United States
10/2006 - 10/2010
Dispatcher
Receives and dispatches all emergency and non-emergency by two radio communications and telephones calls for assistance for fire, police, ambulance services, gives professional intervention from a first responder, emotional support via 911 call, ensuring the scene is secure for all arriving agency etc., police, medical and essential supporting professional personnel, verifying and updating demographics and insurance information, disbursing mail/inventory for daily operations, conduct fire extinguisher and exit lights are working properly, assist with bids for new equipment, comply with storage regulations for equipment, communicate in a professional manner, and maintaining confidentiality for the patients and patrons.
Supervisor: Lee Geoffrey ------------
Allendale County
Hwy 278 Allendale, SC 29810 United States
08/2003 - 08/2006
Emergency Dispatcher/Telecommunicator
Answering multi-line phone system, answering 911 calls, dispatching EMS, Fire and Law Enforcement by using a radio and phones, entering and clearing warrants along with providing customer service to the Central Savannah River Area, rendering professional intervention to individuals from a first responders, emotional support via 911 calls, ensuring the scene is secure for all arriving support such as Medical, Fire, Police and essential personnel.
Supervisor: Carlyon White ------------
Education: Strayer University Business Management (Contracting) 2019 currently attending
Emergency Management In, MD
Technical or Occupational Certificate 04/2006
Relevant Coursework, Licenses and Certifications:
Introduction to Incident Command Systems
Incident Command System for Single Resources.
National Incident Management System
National Response Plan (NRP), and Introduction
Allendale-Fairfax High School Fairfax, SC
High School or equivalent 06/1999
Denmark Technical College Denmark, SC
Some College Coursework Completed
USC Salk Allendale, SC
Job Related Training
GCIC Certification 2011
NCIC Certification 2005
Basic 911 Telecommunications Certification November 2005
NMCI Certifications
EMD Certification 2011 Hazmat Awareness 2010
EFC Certification 2011 NMIMS 100/800 2006
EPD Certification 2011 Telecommunications I&II
References: available upon request
MS. Shaniqua Pleshett Manuel
245 Corley Heights Richardson Rd
Barnwell, SC 29812
Mobile:------------ /------------
------------
Work Experience:
RCBOE
864 Broad St. Augusta, GA 30901
Dispatcher/Fingerprinted
July2019/Present
Operates a RCSS Public Safety Radio System, enters all information pertaining to calls, maintains a dispatcher’s log on location of all personnel, receives incoming and outgoing calls while rerouting them to the appropriate personnel, assisting the director, coordinated emergency, assisting with setting up for meetings, sending out correspondences for signatures, distribution mail, keep track of the calendars, etc. and providing excellent customer service to the CSRA.
Supervisor: Henry Jackson ------------ Ext 5590
RMC Orangeburg
3000 Saint Matthews Rd. Orangeburg, SC 29118
Jan 19/ Present
Department Secretary/Physical Therapy
Answering multiple phone lines, administrative duties, insurance verification, checking patients in and out, medical necessities, authorization of insurance, POC signatures etc.
Supervisor Melody Morehouse ------------
Department of Defense
675 Rice Rd
Bldg. 32422 Augusta, GA 30905 United States
10/2010 – 01/19
Emergency Medical Dispatcher
Duties, Accomplishments and Related Skills:
Providing administrative support, having excellent oral communication ,answering phones, data entry, applying policies and procedures for operations for DES, assisting visitors when arriving at our facility, giving tours of our 911 center, serving as public safety dispatchers and provide full services 24 hours/day, receive 911 telephone or public emergency calls, coordinating emergency responses, and providing logistical support to multiple incidents, operate a multi-frequency, multi-agency radio console including paging and simulcast functions, performs general communications center duties including file maintenance, typing, data entry, and processing a high volume of telephone calls, operate numerous computer application/systems, including a complex law enforcement network, safeguard confidential and law enforcement sensitive information, process law enforcement paperwork, compile court documents, and maintain detailed computerized logs, giving professional intervention from a first responder, giving emotional support via 911 calls, ensuring the scene is secure for EMS,Fire and Police, essentially supporting professional personnel, setting up emergency evacuation procedures to have another remote location to dispatch, setting up emergency communications, contact the appropriate personnel to assist with the current situations that maybe at hand at that present time, assist with making selections to ensure the proper equipment is requested and dispatched which should operate efficiently, tracking training, giving grid coordinates, accountability of alarms and acres that forestry may burn on a daily basic. Explaining procedures, regulations and forms for firearms, entrance to the installation, judgment on criminal background investigations and resolving problems encountered, verify and updating demographics, communicate in a professional manner, and maintaining confidentiality for the individuals we service.
Supervisor: Judith P. McCall ------------
United States Marine Corps
Parris Island, SC 29905 United States
10/2006 - 10/2010
Dispatcher
Receives and dispatches all emergency and non-emergency by two radio communications and telephones calls for assistance for fire, police, ambulance services, gives professional intervention from a first responder, emotional support via 911 call, ensuring the scene is secure for all arriving agency etc., police, medical and essential supporting professional personnel, verifying and updating demographics and insurance information, disbursing mail/inventory for daily operations, conduct fire extinguisher and exit lights are working properly, assist with bids for new equipment, comply with storage regulations for equipment, communicate in a professional manner, and maintaining confidentiality for the patients and patrons.
Supervisor: Lee Geoffrey ------------
Allendale County
Hwy 278 Allendale, SC 29810 United States
08/2003 - 08/2006
Emergency Dispatcher/Telecommunicator
Answering multi-line phone system, answering 911 calls, dispatching EMS, Fire and Law Enforcement by using a radio and phones, entering and clearing warrants along with providing customer service to the Central Savannah River Area, rendering professional intervention to individuals from a first responders, emotional support via 911 calls, ensuring the scene is secure for all arriving support such as Medical, Fire, Police and essential personnel.
Supervisor: Carlyon White ------------
Education: Strayer University Business Management (Contracting) 2019 currently attending
Emergency Management In, MD
Technical or Occupational Certificate 04/2006
Relevant Coursework, Licenses and Certifications:
Introduction to Incident Command Systems
Incident Command System for Single Resources.
National Incident Management System
National Response Plan (NRP), and Introduction
Allendale-Fairfax High School Fairfax, SC
High School or equivalent 06/1999
Denmark Technical College Denmark, SC
Some College Coursework Completed
USC Salk Allendale, SC
Job Related Training
GCIC Certification 2011
NCIC Certification 2005
Basic 911 Telecommunications Certification November 2005
NMCI Certifications
EMD Certification 2011 Hazmat Awareness 2010
EFC Certification 2011 NMIMS 100/800 2006
EPD Certification 2011 Telecommunications I&II
References: available upon request