Speranza's Resume
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Location: Orlando, FL, USA
School: University of Central Florida
Field of study: Health Services Administration

Speranza's Resume

Speranza Massenat
------------ Orlando, FL 32828  ------------smassenat3@gmail.com

Bachelor of Science in Health & Public Affair
University of Central Florida – Orlando, FL December 2017
Major: Health Services Administration
Minor: Business Administration

Professional Experience

Advent Health Medical Group September 2017-Present
Patient coordinator – Orlando, FL
Completed all end of day accounting and production reporting, collected fees and recorded as needed; oversaw referrals to other doctor offices and quickly responded to all patient requests or inquiries
Coordinated patient information through all caregivers, insurance companies, billing departments, according to facilities policies and procedures; provided bi-lingual to patients to help facilitate team timeliness of requested procedures
 Scheduled initial/follow-up appointments, created, updated and maintained 800+ patient records

Kelly Services October 2015-September 2017
Substitute Teaching – Orlando, FL
Ability to follow lesson plan, directed the learning procedure in the direction of accomplishing curriculum objectives and goals
Demonstrated and reinforced social standards of behavior – Established norms of class behavior and maintained order at all times
Updated student attendance, graded and administrative records

Central Florida Pulmonary Group, P.A. January 2017-August 2017
Medical Records (Internship) – Orlando, FL
Assisted with documentation to administrator, and insurance companies related to coordination of resident medical records
Collected demographic data, recorded and filed 500+ appropriately, retrieved data and delivered files
Interpreted coded medical data, transferred files digitally, reviewed and completed insufficient medical records

Boca Bearing Co. August 2013 – June 2015
Administrative Assistant – Orlando, FL
Executed follow-up for meetings, team conferences, and travel arrangements for supervisors and managers
Screen over 50 phone calls daily, taking messages and routing calls when necessary
Assisted with on boarding 10+ new employees; perform routine clerical tasks such as mailing, filling, copying and faxing

Campus Involvement
Club Kreyol January 2016 - Present
Club Kreyol Member- University of Central Florida – Orlando FL
Missionaries of the Creole culture by bringing awareness, drawing interest, and illustrating its diversity

Alpha Kappa Psi Professional Business Fraternity, Inc. November 2016 - Present
AMOR (Assistant Master of Ritual) - University of Central Florida – Orlando FL
Alpha Kappa Psi is recognized as the premiere developer of principled business leaders

Phlebotomy Technician
American Heart Association CPR Certified

Computer: Microsoft Office (Word, PowerPoint, Outlook, Excel); Internet (Research, Email and navigation).
Language: English, Haitian Creole, French