Speranza's Resume
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Speranza's Resume

Speranza Massenat
------------/in/speranzamassenat/? Orlando, FL 32828 ? ------------?------------

Education
Bachelor of Science in Health & Public Affair
University of Central Florida – Orlando, FL December 2017
Major: Health Services Administration
Minor: Business Administration

Professional Experience

Advent Health Medical Group September 2017-Present
Patient coordinator – Orlando, FL
??Completed all end of day accounting and production reporting, collected fees and recorded as needed; oversaw referrals to other doctor offices and quickly responded to all patient requests or inquiries
??Coordinated patient information through all caregivers, insurance companies, billing departments, according to facilities policies and procedures; provided bi-lingual to patients to help facilitate team timeliness of requested procedures
?? Scheduled initial/follow-up appointments, created, updated and maintained 800+ patient records

Kelly Services October 2015-September 2017
Substitute Teaching – Orlando, FL
??Ability to follow lesson plan, directed the learning procedure in the direction of accomplishing curriculum objectives and goals
??Demonstrated and reinforced social standards of behavior – Established norms of class behavior and maintained order at all times
??Updated student attendance, graded and administrative records

Central Florida Pulmonary Group, P.A. January 2017-August 2017
Medical Records (Internship) – Orlando, FL
??Assisted with documentation to administrator, and insurance companies related to coordination of resident medical records
??Collected demographic data, recorded and filed 500+ appropriately, retrieved data and delivered files
??Interpreted coded medical data, transferred files digitally, reviewed and completed insufficient medical records

Boca Bearing Co. August 2013 – June 2015
Administrative Assistant – Orlando, FL
??Executed follow-up for meetings, team conferences, and travel arrangements for supervisors and managers
??Screen over 50 phone calls daily, taking messages and routing calls when necessary
??Assisted with on boarding 10+ new employees; perform routine clerical tasks such as mailing, filling, copying and faxing

Campus Involvement
Club Kreyol January 2016 - Present
Club Kreyol Member- University of Central Florida – Orlando FL
??Missionaries of the Creole culture by bringing awareness, drawing interest, and illustrating its diversity

Alpha Kappa Psi Professional Business Fraternity, Inc. November 2016 - Present
AMOR (Assistant Master of Ritual) - University of Central Florida – Orlando FL
??Alpha Kappa Psi is recognized as the premiere developer of principled business leaders

Certifications
??Phlebotomy Technician
??American Heart Association CPR Certified

Skills
Computer: Microsoft Office (Word, PowerPoint, Outlook, Excel); Internet (Research, Email and navigation).
Language: English, Haitian Creole, French