S H E R Y L L P A G U L A Y A N
xxx-xxx-xxxx | H: xxx-xxx-xxxx | Toronto, ON
High-achieving Leadership Management with over 15 years of experience delivering
successful improvements for business operations, and team development. Resourceful
compliance specialist, with an ability to thrive in fast-paced, progressive environments,
while sustaining operational accuracy together with producing results for improved
overall business performance and optimal profitability.
! Business Management Development
! Cost Control Analysis
! Competitive Market Analysis
! Focused on delivering result in Sales and building lasting Client Relationships
! Effectively Manage Store-Operations
! Developing & fostering a culture of teamwork
√ Sales Budgeting & Planning
√ Recruiting & Hiring
√ LP & Inventory
√ Visual Merchandising
THE MUSEUM OF
CONTEMPORARY ART TORONTO
M O C C A | 2015-2018
RESEARCH SR & RETAIL DESIGN
FREELANCE | 2012-PRESENT
FASHION CONSULTANT IMAGE
LOVE & GREED| | 2015-2016
CREATIVE DIRECTOR | DESIGN
MANAGEMENT & SERVICE
STRUCTURE INC- DESIGN | BUILD | INNOVATE
PARTNER | DIRECTOR 2015-Present
· Assumed a strategic role in planning, implementing, managing, and controlling all
financial and construction activities of the company.
· Mentored team members, providing guidance on technical applications and safety.
· Assisted in training to ensure policies and procedures for developing residential and
commercial units were met; completed projects according to plans and quality
HOLT RENFREW DEPARTMENT
OPS/BRAND MANAGER MICHEL KORS 2016-2018
BRAND MANAGER PINK TARTAN 2015-2016
! Opened first Pink Tartan "Collection Boutique" at Niagara-on-the-Lake and all
! Hudson Bay locations across Toronto. Consistently exceeded sales targeted
by 20% - 30%.
! Created strategic marketing plans to drive sales, profitability and promote a brand
GENERAL MANAGER ZADIG & VOLTAIRE 2014-2015
! Improved business in Men’s DPT with an increase in 65% over LY | YTD clientele & CS.
! Developed an internal system of building and retaining a loyal customer base.
! Drove brand awareness, profitability, and sales volume through strategic
! marketing initiatives.
CONTEMPORARY MANAGER HOLT RENFREW DPT-DIESEL 2006-2009
RELEVANT CAREER CONTRIBUTION
HUDSON BAY COMPANY DPT. SALES MANAGER 2012-2014
· Promoted within three months, from leading three major departments to seven,
which resulted in a 40% increase in monthly sales.
· Developed and trained employees on best practices to ensure optimal productivity.
ALDO GROUPE INC SALES MANAGER 2002-2012
· Awarded “Store Manager of the Year” 2010-2012 for the region resulting from superior
sales, increased profits, and customer satisfaction results.
√ SALES GENERATION
Continually developing personal & team
sales techniques– assisting in the
development of associates, maximizing
√ CUSTOMER SERVICE
Building and maintaining repeating
clientele by utilizing personal client book
and assisting staff with utilizing their client
Ensuring each associate is providing the
highest level of luxury customer service.
Assisting in the implementation and
maintenance of all merchandising
Collaborating with store management
in areas of risk management, health &
safety, store, cash controls, and
Supporting and assisting in staff
training, and all areas of appropriate
POS usage and maintenance.
RETAIL MANAGEMENT CERTIFIED
SSO CERTIFIED SMART SERVE
OF DESIGN & TECHNOLOGY
INTENSIVE EXPERIENCE USING
MS MICROSOFT OFFICE
Transitioning To Health, Nutrition, Fitness and Service Industry