SP RCV
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Location: Toronto, ON, Canada
University: International Academy Of Design & Technology
Major: Fashion Design & Marketing

SP RCV

S H E R Y L L P A G U L A Y A N
xxx-xxx-xxxx | H: xxx-xxx-xxxx | Toronto, ON
xxx-xxx-xxxx/in/sheryllpagulayan-
aa534056

SUMMARY

High-achieving Leadership Management with over 15 years of experience delivering
successful improvements for business operations, and team development. Resourceful
compliance specialist, with an ability to thrive in fast-paced, progressive environments,
while sustaining operational accuracy together with producing results for improved
overall business performance and optimal profitability.


CORE STRENGTHS

! Business Management Development
! Cost Control Analysis
! Competitive Market Analysis
! Focused on delivering result in Sales and building lasting Client Relationships
! Effectively Manage Store-Operations
! Developing & fostering a culture of teamwork

√ Sales Budgeting & Planning
√ Recruiting & Hiring
√ LP & Inventory
√ Visual Merchandising

PROFESSIONAL
DEVELOPMENT

THE MUSEUM OF
CONTEMPORARY ART TORONTO
M O C C A | 2015-2018

RESEARCH SR & RETAIL DESIGN
FREELANCE | 2012-PRESENT

FASHION CONSULTANT IMAGE
LOVE & GREED| | 2015-2016
CREATIVE DIRECTOR | DESIGN
DIRECT CONSULTANT

MANAGEMENT & SERVICE
EXCELLENCE AWARD
2002-2018


EXPERIENCE

STRUCTURE INC- DESIGN | BUILD | INNOVATE
PARTNER | DIRECTOR 2015-Present

· Assumed a strategic role in planning, implementing, managing, and controlling all
financial and construction activities of the company.
· Mentored team members, providing guidance on technical applications and safety.
· Assisted in training to ensure policies and procedures for developing residential and
commercial units were met; completed projects according to plans and quality
standards.

HOLT RENFREW DEPARTMENT

OPS/BRAND MANAGER MICHEL KORS 2016-2018
BRAND MANAGER PINK TARTAN 2015-2016

! Opened first Pink Tartan "Collection Boutique" at Niagara-on-the-Lake and all
! Hudson Bay locations across Toronto. Consistently exceeded sales targeted
by 20% - 30%.
! Created strategic marketing plans to drive sales, profitability and promote a brand
awareness.

GENERAL MANAGER ZADIG & VOLTAIRE 2014-2015

! Improved business in Men’s DPT with an increase in 65% over LY | YTD clientele & CS.
! Developed an internal system of building and retaining a loyal customer base.
! Drove brand awareness, profitability, and sales volume through strategic
! marketing initiatives.

CONTEMPORARY MANAGER HOLT RENFREW DPT-DIESEL 2006-2009

RELEVANT CAREER CONTRIBUTION

HUDSON BAY COMPANY DPT. SALES MANAGER 2012-2014

· Promoted within three months, from leading three major departments to seven,
which resulted in a 40% increase in monthly sales.
· Developed and trained employees on best practices to ensure optimal productivity.

ALDO GROUPE INC SALES MANAGER 2002-2012

· Awarded “Store Manager of the Year” 2010-2012 for the region resulting from superior
sales, increased profits, and customer satisfaction results.


√ SALES GENERATION

Continually developing personal & team
sales techniques– assisting in the
development of associates, maximizing
sales.

√ CUSTOMER SERVICE

Building and maintaining repeating
clientele by utilizing personal client book
and assisting staff with utilizing their client
books.

Ensuring each associate is providing the
highest level of luxury customer service.

√ MERCHANDISING/VISUAL

Assisting in the implementation and
maintenance of all merchandising
visual directives.

√ OPERATIONS
Collaborating with store management
in areas of risk management, health &
safety, store, cash controls, and
inventory management.

Supporting and assisting in staff
training, and all areas of appropriate
POS usage and maintenance.


EDUCATION

RETAIL MANAGEMENT CERTIFIED
2001-2002

SSO CERTIFIED SMART SERVE
2004-2010

INTERNATIONAL ACADEMY
OF DESIGN & TECHNOLOGY
FASHION DESIGN
& MARKETING
2002-2010

PHOTOSHOP
ILLUSTRATOR
INTENSIVE EXPERIENCE USING
MS MICROSOFT OFFICE
OUTLOOK

Transitioning To Health, Nutrition, Fitness and Service Industry