Sotoglo resume
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Sotoglo resume

EsiSonia Sotoglo
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Current ???????? Permanent
16300 Old Emmitsburg Rd? 407 West Diamond Avenue Apt 101
Emmitsburg, MD 21727? ? ? Gaithersburg, MD 20877

Education:
Mount St. Mary’s University ??? Emmitsburg, MD
Bachelor of Science in Business May 2019
Concentration in Marketing

Work Experience:
Vantage Global Hyiattsville, MD
Account Manager (Xfinity campaign) May 2019-Present
• Expert Xfinity representative
• Developed basic sales skills and marketing strategies to be successfull in direct marketing
• Developed the ability to teach and train new trainees
• Developed micro-management skills that allowed me to manage, develop, and train a team of 4 people to become experts
• Improvement in public speaking skills
• Gained recruitment experience by interviewing daily as I build a team

Abercrombie & Fitch Co.: Hollister Gaithersburg, MD
Key Holder (Manager)/Brand Representative July 2017-Apr 2019
• Project and protect the image of the brand, and maintain store appearance
• Manage, help and direct 15+ associates
• Manage operation tasks and supervise sales floor and associates
• Closed and opened registers and gathered the daily deposit
• Provide great customer service by using people skills to build quality relationships with customers to ensure satisfaction
• Assist customers with brand or product questions/issues, discuss and recommend products to customers to promote sales
• Develop patience and problem-solving skills to effectively address customer concerns

Under Armour Factory House Gettysburg, PA
UA Teammate August 2018-January 2019
Provide great customer service by using people skills to build quality relationships with customers to ensure satisfaction
Maintained the sales floor, presentation standards, and upheld UA's brand
Discuss and recommend products to customers to promote sales

MSMU Campus Recreation Summer Internship Emmitsburg, MD
Facility/Event Management and Marketing Intern May 2018-August 2018
Worked closely with supervisor in all aspects of the job
Attending meetings, managing events, inventory
Prepared marketing materials for the fall semester
Assisted in creating a marketing plan for an intramural event to be implemented in the fall
Assisted in opening and closing procedures of the facility as needed for scheduled events, and monitored/assisted in the basic maintenance and cleaning of the PNC Fitness Center
Organized student and community participation data

JCPenney?????? Gaithersburg, MD
Salon Customer Experience Specialist ???? November 2014-May 2015 Stylist?????? April 2015-November 2015
Adapted to the salon environment while practicing the basics of cosmetology as a shampoo girl
Completed receptionist training
Consulted with clients to determine what services complimented their look and lifestyle
Performed services such as coloring, haircuts, highlights, roller sets, and design works on clients

Leadership Roles:
Mount St. Mary’s University, Office of Campus Activities Emmitsburg, MD
Activities Management Program (AMP) Staff September 2015-December 2016
Create and plan innovative on and off campus events of various sizes for current students
Designed an average of 3-4 marketing pieces weekly for upcoming events
Monitor the program’s social media accounts
Update online database with events and related material
Facilitate the development of managerial/interpersonal skills
Build functioning light shows and audio systems

Mount St. Mary’s University, Caribbean Cultural Club Emmitsburg, MD
Event Planning Committee September 2016-May 2019
Create and plan on and off campus events of members of the club

Honors and Awards:
Leadership Scholarship August 2015-May 2019
Licensed Cosmetologist ??????? April 2015
Versatility Achievement Award of Excellence ????? May 2014

Activities and Athletics:
Mount St. Mary’s University, Division I, Women’s Rugby August 2017-January 2019
Position: Prop, Tight head
Mount St. Mary’s University, Women’s Rugby Club September 2016-May 2017
Indoor/Outdoor Track (Shot put and Discus thrower)?? 2011-12, 2012-13, 2014-15
Cosmetology Program (12.5 hours/week)??? 2012-13, 2013-14, 2014-15
Trojan Advertisement Group??????? 2014-15

Skills:
Self management, Leadership, Sales and Marketing, Microsoft Word, PowerPoint, Excel, Adobe Photoshop, Adobe Premier Pro, SharePoint, Photography, Social Media, Event Planning and Management, Group Facilitation and Crowd Management, Cosmetology/Spa services, Company ambassadors (JCPenney), Recruiting Experience (Stylist)

Community Service:
Special Olympics Volunteer October 2018
People’s Homesteading: 6th Branch November 2016
Retreat to the streets: St. Vincent DePaul Center in Philadelphia September 2016