Social and Mental Health Services
Monique Holeyfield
918 Wellington Lane
Chattanooga, TN 37343
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Objective
To apply my professional skills with a dynamic organization that values my abilities as a case manager, substance abuse/mental heath counselor, advocate for parents and children to help change the lives of others. I am bringing more than 15 years of experience in counseling and diagnosing individuals of various ethnic and social-economic backgrounds, including children, adolescents and adults as well as case management.
Qualifications
o Excellent communication skills and interpersonal skills
o Ability to work independently or as a team member
o Effective decision making skills
o Adept to accept additional responsibility and perform multitask assignments
o Excellent research and data collection skills
o Experienced counselor and educator
Professional Experience
2015 Intake Assessment Specialist-Volunteer Behavior Health Care System, Johnson
Mental Health Center
� Creating/Opening new client charts
� Diagnosing mental health issues
� Assessing for appropriate referrals to case management, therapy, medication management
� Advocate
2014 Author of Swimming in Addiction (ML Holly)
2008 Author of Letters From Prison for at risk teens
2007- 2015 Co-occurring Therapist/Case Management Supervisor/Clinical Service
Coordinator- Volunteer Behavior Health Care System, Johnson Mental Health
Center
o Coordinate Case management, Medication management and Therapy as needed for clients
o Clinical Supervisor for 28 Case Managers
o Monitor productivity, time sheets, mileage, caseloads, other reports
o Assess, Diagnose clients
o Therapy with appropriate therapeutic techniques
o Respond to client concerns and complaints
o Problem Solving
o Training Staff
o Productivity monitoring and audits
o Complete intakes and discharging clients
o Auditing for errors
o Increased case management productivity
o Decreased documentation errors
o Mental Health & Alcohol & Drugs Speaker
2004-2008 Psychiatric Technician PRN for Crisis and Group Homes - Volunteer Behavior
Health Care System, Johnson Mental Health Center
o Counseling when needed
o Direct and lead groups
o Observe and monitor clients
o Complete assessments
2004-2007 Child Development Specialist - Volunteer Behavior Health Care System, Mountain
Valley Mental Health System/Jasper Elementary
o Counsel individual clients within Elementary School
o Teach students Life Skills
o Create behavior plans for problem students
o Observe and monitor clients
o Refer teacher, parents and clients to additional services when needed
2002-2004 Assessment Crisis Specialist- Volunteer Behavior Health Care System, Johnson Mental Health Center
o Dispatching clinicians to crisis sites
o Support for callers in crisis
o Supplying resources and services
o Liaison between law enforcement, hospitals and clinicians
2002-2004 Case Manager for Child and Youth Programs- Volunteer Behavior Health Care System, Johnson Mental Health- Center
o Advocate for children and parents
o Resource provider for mental health crisis
o Home and school visits
o Medication compliance
o Counseling for children and parents
o Activity planning and scheduling
o Juvenile Court
o Attend M-Team and IEP meetings
2001-2002 Signal Centers- Job Coordinator for Mentally Challenged Adults
o Train adults for especially chosen employment
o Observe clients at work
o Write reports on client progress
1999-2001 Volunteer Community School, Teacher
o Prepare and test students learning abilities in transition to Kindergarten
o Communicate child�s needs to parents and or provide personal counseling
o Create new Social Issue projects for Pre-K
o Responsible for creative art projects in hallways
o Activity coordination
2000-2000 Family and Children Services (Partnership) of Chattanooga, Inc.
o Counsel girls in group home setting
o Observe adolescents during in-house hours and outings
o Maintain personal log of monitored behavior
o Activity coordination
o Provide caseworker assistance when needed
Education
A.A.S. In Social Services, Chattanooga State
B.S. in Child and Family Studies , UTC
M.S. in Psychology Specialization Addiction Psychology, Capella University
Activities/Honors
o 2001 Golden Key International Honor Society
o 2001 Student of the Year, UTC
o Assistant A & D Counselor, Program Coordinator and Assistant Administrator at Faith Unlimited Ministries
o Psi Beta, National Honor Society in Psychology
o Phi Theta Kappa International Honor Society
o Who�s Who In American Junior Colleges
o Magazine Writer for former Health and Wellness Magazine
o Multiple television, radio, newspaper and magazine interviews about past addiction and present recovery.
o National Association for Professional Women
o TennCare Select Behavioral Health Advisory Committee
REFERENCES AVAILABLE UPON REQUEST
Monique Holeyfield
918 Wellington Lane
Chattanooga, TN 37343
------------
------------
Objective
To apply my professional skills with a dynamic organization that values my abilities as a case manager, substance abuse/mental heath counselor, advocate for parents and children to help change the lives of others. I am bringing more than 15 years of experience in counseling and diagnosing individuals of various ethnic and social-economic backgrounds, including children, adolescents and adults as well as case management.
Qualifications
o Excellent communication skills and interpersonal skills
o Ability to work independently or as a team member
o Effective decision making skills
o Adept to accept additional responsibility and perform multitask assignments
o Excellent research and data collection skills
o Experienced counselor and educator
Professional Experience
2015 Intake Assessment Specialist-Volunteer Behavior Health Care System, Johnson
Mental Health Center
� Creating/Opening new client charts
� Diagnosing mental health issues
� Assessing for appropriate referrals to case management, therapy, medication management
� Advocate
2014 Author of Swimming in Addiction (ML Holly)
2008 Author of Letters From Prison for at risk teens
2007- 2015 Co-occurring Therapist/Case Management Supervisor/Clinical Service
Coordinator- Volunteer Behavior Health Care System, Johnson Mental Health
Center
o Coordinate Case management, Medication management and Therapy as needed for clients
o Clinical Supervisor for 28 Case Managers
o Monitor productivity, time sheets, mileage, caseloads, other reports
o Assess, Diagnose clients
o Therapy with appropriate therapeutic techniques
o Respond to client concerns and complaints
o Problem Solving
o Training Staff
o Productivity monitoring and audits
o Complete intakes and discharging clients
o Auditing for errors
o Increased case management productivity
o Decreased documentation errors
o Mental Health & Alcohol & Drugs Speaker
2004-2008 Psychiatric Technician PRN for Crisis and Group Homes - Volunteer Behavior
Health Care System, Johnson Mental Health Center
o Counseling when needed
o Direct and lead groups
o Observe and monitor clients
o Complete assessments
2004-2007 Child Development Specialist - Volunteer Behavior Health Care System, Mountain
Valley Mental Health System/Jasper Elementary
o Counsel individual clients within Elementary School
o Teach students Life Skills
o Create behavior plans for problem students
o Observe and monitor clients
o Refer teacher, parents and clients to additional services when needed
2002-2004 Assessment Crisis Specialist- Volunteer Behavior Health Care System, Johnson Mental Health Center
o Dispatching clinicians to crisis sites
o Support for callers in crisis
o Supplying resources and services
o Liaison between law enforcement, hospitals and clinicians
2002-2004 Case Manager for Child and Youth Programs- Volunteer Behavior Health Care System, Johnson Mental Health- Center
o Advocate for children and parents
o Resource provider for mental health crisis
o Home and school visits
o Medication compliance
o Counseling for children and parents
o Activity planning and scheduling
o Juvenile Court
o Attend M-Team and IEP meetings
2001-2002 Signal Centers- Job Coordinator for Mentally Challenged Adults
o Train adults for especially chosen employment
o Observe clients at work
o Write reports on client progress
1999-2001 Volunteer Community School, Teacher
o Prepare and test students learning abilities in transition to Kindergarten
o Communicate child�s needs to parents and or provide personal counseling
o Create new Social Issue projects for Pre-K
o Responsible for creative art projects in hallways
o Activity coordination
2000-2000 Family and Children Services (Partnership) of Chattanooga, Inc.
o Counsel girls in group home setting
o Observe adolescents during in-house hours and outings
o Maintain personal log of monitored behavior
o Activity coordination
o Provide caseworker assistance when needed
Education
A.A.S. In Social Services, Chattanooga State
B.S. in Child and Family Studies , UTC
M.S. in Psychology Specialization Addiction Psychology, Capella University
Activities/Honors
o 2001 Golden Key International Honor Society
o 2001 Student of the Year, UTC
o Assistant A & D Counselor, Program Coordinator and Assistant Administrator at Faith Unlimited Ministries
o Psi Beta, National Honor Society in Psychology
o Phi Theta Kappa International Honor Society
o Who�s Who In American Junior Colleges
o Magazine Writer for former Health and Wellness Magazine
o Multiple television, radio, newspaper and magazine interviews about past addiction and present recovery.
o National Association for Professional Women
o TennCare Select Behavioral Health Advisory Committee
REFERENCES AVAILABLE UPON REQUEST