Skilled customer service associate interested in serving the community
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Skilled customer service associate interested in serving the community

Dayana Torres
4820 Saratoga Rd West Palm Beach, FL.
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Phone Number: 1 ------------

Profile:

Tutor in science: concentration in general and organic chemistry as well as anatomy and physiology. Skilled customer service associate with 4+ years of experience. Fluent in Spanish. Interested in clinical research. Motivated to learn and serve.

Work Experience:

St. Mary Medical Center - West Palm Beach, Florida October 2019 to Current
• Volunteer and Intern: Taking vital signs of newly hired employees, and performing color blind test and mask fitting. Entering employees’ medical records in the system, organizing files, and assisting nurse manager with needed work.
FAU Brain Institute – Jupiter, Florida February 2019 to May 2020
• Intern: Studied the effects of amphetamine in the dopaminergic system and the development of tolerance to this drug. Designed my experiments, used statistical models to analyze my data, and interpreted the results. Successfully wrote my undergraduate thesis on this topic.
Computer and Science Lab in Palm Beach State College – Lake Worth, Florida. September 2018 to Current

• Chemistry Tutor: Helping students develop science skills. Simplifying and explaining difficult concepts and offering learning strategies. Motivating students and offering them a supportive learning environment to improve their academic performance.

Cricket Wireless – West Palm Beach, Florida October 2015 to August 2019
• Wireless Sales Associate: Sold phone service plans and devices. Offered assistance with the use of electronic devices and providing solutions to related issues. Responded to customer’s information requests. Organized and managed the general store inventory.

President Supermarket – Palm Springs, Florida June 2015 to September 2015
• Cashier and Customer Service Desk Clerk: Handled transactions. Assisted customers’ requests by providing information and responding to inquiries.


Education:
• Palm Beach State College, Lake Worth, Florida
Associate in Arts (August 2018) GPA 4.0
• Wilkes Honors College of Florida Atlantic University, Jupiter, Florida
Bachelor’s Degree in Biological Science, Concentration in Neuroscience (May 2020) GPA 4.0

Membership and Awards:
• Outstanding Thesis Award - Wilkes Honors College of FAU (May 2020)
• Nambu Memorial Summer Research Experience for Undergraduate Program (9 selected students from FAU) (May 2019)
• Executive Women of the Palm Beaches Scholarship
• Member of the American Medical Students Association since 2019
• Physics Academic Excellence Award 2018
• Organic Chemistry Academic Excellence Award 2018
• Member of the Phi Theta Kappa Society since 2017