Siannah Marcellin Resume
EDUCATION
UNIVERSITY OF MASSACHUSETTS-AMHERST Amherst, MA September 2015 – May 2019
Major: Pre-Medical/ Public Health Science
SPRINGFIELD CENTRAL HIGH SCHOOL Springfield, MA September 2011- May 2015
General Studies- College Preparation
COMPETENCIES
• Capable of working independently and as a part of a team.
• Strong interpersonal and organizational skills.
• Strong verbal and written communication skills.
• First aid and CPR certified
• Capable of working under pressure in a fast-paced and unpredictable environment
• Capable of listening attentively and executing directions effectively
WORK EXPERIENCE
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Springfield, MA July 2019 – Present
Intern
• Capable of listening attentively and executing directions effectively
• Work in collaboration with staff to support the Maternal and Child Health Commission
• Assist in event mobilization, promotions, survey gathering and note taking
• Perform data collection and entry
• Work in collaboration with staff to implement initiative and events
• Communicate with survey participants
• Promote upcoming activities within neighborhoods
PATHLIGHT GROUP
Hadley, MA May 2017 – Present
Direct Care Provider
• Support individuals with developmental disabilities
• Promote dignity, safety, health, welfare rights and development
• Perform variety of routine direct care duties
• Perform medical and behavioral treatments
• Facilitate and assist group and individual activities
AMHERST PEDIATRICS
Amherst, MA
Front Desk Staff, Referrals CoordinatorAugust 2017 – January 2019
• Conduct patient outreach phone calls
• Assist in maintaining a patient centered medical home
• Check patients into and out of appointments
• Request and release patient medical records
• Aid in communications between patients, nurses, doctors, and insurance companies
• Lead process improvement of referrals department
• Maintain ongoing tracking and appropriate documentation on referrals for patients and providers
CVS PHARMACY February 2016 – January 2018
Amherst, MA
MA Registered Pharmacy Technician
• Responsible for retrieving prescriptions for customers
• Responsible for completing register transactions
• Work with team members to assists pharmacists in filling prescriptions
• Responsible for counting and labeling medications
BOYS & GIRLS CLUB FAMILY CENTER May 2014 – October 2017
Springfield, MA
Membership Professional, Youth Development Professional
• Responsible for entering daily attendance.
• Responsible for operating and updating Microsoft Access database.
• Responsible for answering phones, responding to general inquiries, taking payments and properly routing
calls
• Supervising children at all times
• Work as a team to create a fun and safe place for children
• Work during school breaks
MASSMUTUAL FINANCIAL GROUP
Enfield, CT
Career Pathways Intern
December 2014 - February 2015
• Assisted with mass mailing requests
• Responsible for ensuring that all required print and electronic mailings were mailed.
• Responsible for electronically filing letters.
EDUCATION
UNIVERSITY OF MASSACHUSETTS-AMHERST Amherst, MA September 2015 – May 2019
Major: Pre-Medical/ Public Health Science
SPRINGFIELD CENTRAL HIGH SCHOOL Springfield, MA September 2011- May 2015
General Studies- College Preparation
COMPETENCIES
• Capable of working independently and as a part of a team.
• Strong interpersonal and organizational skills.
• Strong verbal and written communication skills.
• First aid and CPR certified
• Capable of working under pressure in a fast-paced and unpredictable environment
• Capable of listening attentively and executing directions effectively
WORK EXPERIENCE
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Springfield, MA July 2019 – Present
Intern
• Capable of listening attentively and executing directions effectively
• Work in collaboration with staff to support the Maternal and Child Health Commission
• Assist in event mobilization, promotions, survey gathering and note taking
• Perform data collection and entry
• Work in collaboration with staff to implement initiative and events
• Communicate with survey participants
• Promote upcoming activities within neighborhoods
PATHLIGHT GROUP
Hadley, MA May 2017 – Present
Direct Care Provider
• Support individuals with developmental disabilities
• Promote dignity, safety, health, welfare rights and development
• Perform variety of routine direct care duties
• Perform medical and behavioral treatments
• Facilitate and assist group and individual activities
AMHERST PEDIATRICS
Amherst, MA
Front Desk Staff, Referrals CoordinatorAugust 2017 – January 2019
• Conduct patient outreach phone calls
• Assist in maintaining a patient centered medical home
• Check patients into and out of appointments
• Request and release patient medical records
• Aid in communications between patients, nurses, doctors, and insurance companies
• Lead process improvement of referrals department
• Maintain ongoing tracking and appropriate documentation on referrals for patients and providers
CVS PHARMACY February 2016 – January 2018
Amherst, MA
MA Registered Pharmacy Technician
• Responsible for retrieving prescriptions for customers
• Responsible for completing register transactions
• Work with team members to assists pharmacists in filling prescriptions
• Responsible for counting and labeling medications
BOYS & GIRLS CLUB FAMILY CENTER May 2014 – October 2017
Springfield, MA
Membership Professional, Youth Development Professional
• Responsible for entering daily attendance.
• Responsible for operating and updating Microsoft Access database.
• Responsible for answering phones, responding to general inquiries, taking payments and properly routing
calls
• Supervising children at all times
• Work as a team to create a fun and safe place for children
• Work during school breaks
MASSMUTUAL FINANCIAL GROUP
Enfield, CT
Career Pathways Intern
December 2014 - February 2015
• Assisted with mass mailing requests
• Responsible for ensuring that all required print and electronic mailings were mailed.
• Responsible for electronically filing letters.