ShuangChen_Resume
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ShuangChen_Resume

EDUCATION
Baruch College, Zicklin School of Business
Master of Science in Analytical/Digital Marketing
Amber Shuang Chen
37 Bounty Ln?Jericho, NY 11753?------------?------------ ------------/in/shuang-amber-chen
Green Card Holder
New York, NY 12/18 (Expected)
Highlights: Web Analytics, Database & Data Mining, Software Tools for Data Analysis, Regression Analysis, Digital Marketing, Business Modeling
Robert Gorden University
Bachelor of Arts in Hotel and Hospitality Management
ACADEMIC PROJECTS
Business Process Implementation, Tools used: Infor Cloud Suite
Data mining and Regression Analysis, Tools used: SQL, R, Qlik and SAS editor Multivariate Statistical Method, Tools: SAS e-miner, RapidMiner and Tableau
EXPERIENCE
Maginx Inc. Business Analyst
Luzern, Switzerland 11/13
Manhattan, NY 05/18 – 09/18
• Evaluate business and gather requirements from clients. Define scope, estimate hours, document action items and prioritize tasks
• Serve as client support to identify difficulties and provide client training on Magento 2
• Effectively communicate enhancement requests to development team; Ticket system management; Preliminary quality assurance
Cheung Kong Graduate School of Business
Research Assistant (Part-time)
• Conduct secondary research; prepare lecture notes and Q&A drafts
The Government of Hong Kong Special Administrative Region
Executive Manager
• Influenced and secured 50+ new companies to establish locations in Hong Kong; provided consulting services
• Monitored development of five contracted provinces in mainland China and analyzed impacts in attracting investments
• Collaborated to organize marketing and PR events with upwards of 1,000 attendees, Communicated with medias
AVIVA-COFCO Life Insurance Co., Ltd
Insurance technical Trainer
• Responsible for Commercial Insurance product and Aviva IT systems training for existing employees and new hires
• Coordinated staff workshops and biweekly meetings
Zum Weissn Kreuz Hotel
Sales & Training Associate (Intern)
• Engaged in training of property management software; built relationships with travel agencies
Bucherer Luxury Shopping Center
Sales Executive (Part-time)
• Developed partnership with travel agencies to encourage foot traffic to shopping center; increased sales with Asian customers
Walt Disney World Amusement Park Orlando, FL Cross trainee (Intern) 01/11 – 05/11
• Worked in the apartment of merchandise, front desk and F&B, featured in promoting commercials as outstanding cast member
TRAINING, CERTIFICATES, SKILLS AND INTERESTS
Training: Implementing ERP Business Software Program
Certificates: Google Analytics Individual Qualification, Google AdWords, Implementing ERP Business Software Computer: Microsoft Office, Google Analytics, Adobe Analytics, Google AdWords, Database, SPSS, R, SQL. Language: English (Fluent), Chinese (Native Language), French (Intermediate), German (Elementary)
Manhattan, NY 09/17– Present
Wuhan, China 07/14 – 06/17
Wuhan, China 11/13 – 06/14
Luzern, Switzerland 02/13 – 08/13
Luzern, Switzerland 09/12 – 01/13