Shona Rucker
Shona Rucker
16848 W Lake Houston Pkwy Apt. 11106
R------------
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EXECUTIVE SUMMARY
A results driven finisher that believes in the strength of communities driving change with over 10 years of leadership experience with a focus on consistent and collaborative results. Proven record of building and sustaining relationships at all levels and known for building effective collaborative teams. Proven track record of effective fiscal management and efficient methodologies for achieving measurable outcomes that demonstrate value in the Senior Living industry.
CORE SKILLS
•
• Mental Health
• Family Counseling
• Team Building
• Facilities Management
• Program Assessment
• Curriculum Building
• Project Management
• CPR Certified
• Interpersonal Skills
• ALZ & Dementia Manager Certified
PROFESSIONAL EXPERIENCE
Director of Life Guidance
Atria Senior Living
5/17-Current
• Currently manages a team of ten direct reports. These direct reports include certified medical technicians.
• Design and implement memory care programs and activities that meet the individual needs and interests of residents, in accordance with company standards
• Hire, train and directly oversee resident care staff in all aspects of the Memory Enhancement and Memory Care Programs
• Plan curriculum that promotes resident participation in a structured environment, including one-to-one programming for residents who cannot participate in a group setting
• Work closely with care staff and management to ensure Memory Care daily path is in place and followed for each resident
• Routinely provide program directions, materials and resources to associates to ensure success when facilitating programs
• Plan, coordinate and appropriately execute special events, holiday and signature programs
Key Achievements:
• Implemented Support Groups for Alzheimer’s and Dementia families and the local community
• Collaborated with Sales Director to increase sales by 5% to the Memory Care Department
• Increased referral rate by 3% within the local health care community
Director-Memory Care Program
Brookdale Senior Living 6/2016-5/2017
• Design and implement memory care programs and activities that meet the individual needs and interests of residents, in accordance with company standards
• Hire, train and directly oversee resident care staff in all aspects of the Memory Enhancement and Memory Care Programs
• Plan a weekly curriculum that promotes resident participation in a structured environment, including one-to-one programming for residents who cannot participate in a group setting
• Work closely with care staff and executive management to ensure Memory Care daily path is in place and followed for each resident
• Routinely provide program directions, materials and resources to associates to ensure when facilitating programs
• Plan, coordinate and appropriately execute special events, holiday and signature programs
Key Achievements:
• Decreased turnover rate in staffing
• Customer satisfaction survey increased by 60%
• State of Texas Audit went from non-approved to approved in one fiscal year
Area Manager
Communities in Schools, Dallas, TX
8/2014-6/2016
• Responsible for hiring employees along with providing essential training to new staff
• Conducted necessary employee counseling, performance reviews, and schedules
• Developed and reported quarterly and annual reports, web invoicing, and finance
• Conducted and supervised Tutoring program assisting 3rd and 4th graders with Reading
• Supervised several Afterschool programs and assisted staff, families, and students with everyday learning activities and outreach resources
• Monitored departmental budget of 50,000
• Coordinated family and community events
Key Achievements:
• Managed vendor relationships and increased vendor access to the program
• Increased pupil population by 45% within first year of program
• Created after school curriculum and implemented policy manual and procedures for area programs
Residential Coordinator
ResCare Community Living, Denton, TX 9/2009-8/2014
• Responsible for hiring employees along with providing essential training staff at three locations
• Conducted necessary employee counseling, performance reviews, and schedules
• Developed and reported quarterly and annual reports for the residents and homes
• Assisted residents with their individual training programs while documenting progress
• Responsible for transporting residents to and from necessary workshops
• Aided the residents with carrying out daily self-care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Managed and provided daily needs for the homes while maintaining quality care for the residents.
Key Achievements:
• Created an excel database of Physicians for coordination of care
• Created Care plan protocol to implement within daily residential care
• Managed patient financial matters with 100% accuracy
Active Treatment Professional
Denton State School, Denton, TX 2/2009-9/2009
• Assisted residents with their individual training programs while documenting progress
• Aided the residents with carrying out daily self-care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Responsible for transporting residents to and from necessary workshops.
Mental Health Associate
Hickory Trail Hospital, Desoto, TX 12/2008-2/2009
• Assisted residents with their individual training programs while documenting progress
• Aided the residents with carrying out daily self-care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Responsible for transporting residents to and from necessary workshops.
• Planned and organized community events, holiday events and seasonal events
Mental Health Advisor
Ten Broeck Mental Health Hospital, Jacksonville, Florida 9/2005-4/2008
• Planned and organized community events, holiday events and seasonal events.
• Helped monitor department budget and supplies.
• Assisted residents with their individual training programs while documenting progress
• Coordinated groups between residents and peer employees to help with skill training
• Aided the residents with carrying out daily self care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Responsible for transporting residents to and from necessary workshops
ASSOCIATIONS/AWARDS/Internships
Southeast YMCA
2801 Miler Ave
??? Forth Worth, Texas 76105
Site Supervisor: Zulema Gonzalez
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CPS Volunteer Program
198 Civic Circle
Lewisville, TX 75062
Supervisor: Byron Jackson
------------
Communities In School Volunteer
Plano East High School
3000 Los Rios Boulevard
Plano, TX 75074
Site Supervisor: D’Amber Desmuke
EDUCATION
Bachelors of Science- May 2014
Texas Woman’s University-Denton, Texas
Shona Rucker
16848 W Lake Houston Pkwy Apt. 11106
R------------
------------
?
EXECUTIVE SUMMARY
A results driven finisher that believes in the strength of communities driving change with over 10 years of leadership experience with a focus on consistent and collaborative results. Proven record of building and sustaining relationships at all levels and known for building effective collaborative teams. Proven track record of effective fiscal management and efficient methodologies for achieving measurable outcomes that demonstrate value in the Senior Living industry.
CORE SKILLS
•
• Mental Health
• Family Counseling
• Team Building
• Facilities Management
• Program Assessment
• Curriculum Building
• Project Management
• CPR Certified
• Interpersonal Skills
• ALZ & Dementia Manager Certified
PROFESSIONAL EXPERIENCE
Director of Life Guidance
Atria Senior Living
5/17-Current
• Currently manages a team of ten direct reports. These direct reports include certified medical technicians.
• Design and implement memory care programs and activities that meet the individual needs and interests of residents, in accordance with company standards
• Hire, train and directly oversee resident care staff in all aspects of the Memory Enhancement and Memory Care Programs
• Plan curriculum that promotes resident participation in a structured environment, including one-to-one programming for residents who cannot participate in a group setting
• Work closely with care staff and management to ensure Memory Care daily path is in place and followed for each resident
• Routinely provide program directions, materials and resources to associates to ensure success when facilitating programs
• Plan, coordinate and appropriately execute special events, holiday and signature programs
Key Achievements:
• Implemented Support Groups for Alzheimer’s and Dementia families and the local community
• Collaborated with Sales Director to increase sales by 5% to the Memory Care Department
• Increased referral rate by 3% within the local health care community
Director-Memory Care Program
Brookdale Senior Living 6/2016-5/2017
• Design and implement memory care programs and activities that meet the individual needs and interests of residents, in accordance with company standards
• Hire, train and directly oversee resident care staff in all aspects of the Memory Enhancement and Memory Care Programs
• Plan a weekly curriculum that promotes resident participation in a structured environment, including one-to-one programming for residents who cannot participate in a group setting
• Work closely with care staff and executive management to ensure Memory Care daily path is in place and followed for each resident
• Routinely provide program directions, materials and resources to associates to ensure when facilitating programs
• Plan, coordinate and appropriately execute special events, holiday and signature programs
Key Achievements:
• Decreased turnover rate in staffing
• Customer satisfaction survey increased by 60%
• State of Texas Audit went from non-approved to approved in one fiscal year
Area Manager
Communities in Schools, Dallas, TX
8/2014-6/2016
• Responsible for hiring employees along with providing essential training to new staff
• Conducted necessary employee counseling, performance reviews, and schedules
• Developed and reported quarterly and annual reports, web invoicing, and finance
• Conducted and supervised Tutoring program assisting 3rd and 4th graders with Reading
• Supervised several Afterschool programs and assisted staff, families, and students with everyday learning activities and outreach resources
• Monitored departmental budget of 50,000
• Coordinated family and community events
Key Achievements:
• Managed vendor relationships and increased vendor access to the program
• Increased pupil population by 45% within first year of program
• Created after school curriculum and implemented policy manual and procedures for area programs
Residential Coordinator
ResCare Community Living, Denton, TX 9/2009-8/2014
• Responsible for hiring employees along with providing essential training staff at three locations
• Conducted necessary employee counseling, performance reviews, and schedules
• Developed and reported quarterly and annual reports for the residents and homes
• Assisted residents with their individual training programs while documenting progress
• Responsible for transporting residents to and from necessary workshops
• Aided the residents with carrying out daily self-care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Managed and provided daily needs for the homes while maintaining quality care for the residents.
Key Achievements:
• Created an excel database of Physicians for coordination of care
• Created Care plan protocol to implement within daily residential care
• Managed patient financial matters with 100% accuracy
Active Treatment Professional
Denton State School, Denton, TX 2/2009-9/2009
• Assisted residents with their individual training programs while documenting progress
• Aided the residents with carrying out daily self-care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Responsible for transporting residents to and from necessary workshops.
Mental Health Associate
Hickory Trail Hospital, Desoto, TX 12/2008-2/2009
• Assisted residents with their individual training programs while documenting progress
• Aided the residents with carrying out daily self-care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Responsible for transporting residents to and from necessary workshops.
• Planned and organized community events, holiday events and seasonal events
Mental Health Advisor
Ten Broeck Mental Health Hospital, Jacksonville, Florida 9/2005-4/2008
• Planned and organized community events, holiday events and seasonal events.
• Helped monitor department budget and supplies.
• Assisted residents with their individual training programs while documenting progress
• Coordinated groups between residents and peer employees to help with skill training
• Aided the residents with carrying out daily self care skills, such as bathing, grooming, oral hygiene, toileting, dressing, feeding, and medications
• Prevented and managed aggressive behavior and/or environments among residents and also provided emergency care and treatment in crisis situations
• Responsible for transporting residents to and from necessary workshops
ASSOCIATIONS/AWARDS/Internships
Southeast YMCA
2801 Miler Ave
??? Forth Worth, Texas 76105
Site Supervisor: Zulema Gonzalez
------------
CPS Volunteer Program
198 Civic Circle
Lewisville, TX 75062
Supervisor: Byron Jackson
------------
Communities In School Volunteer
Plano East High School
3000 Los Rios Boulevard
Plano, TX 75074
Site Supervisor: D’Amber Desmuke
EDUCATION
Bachelors of Science- May 2014
Texas Woman’s University-Denton, Texas