Shina-olga Diahiou
Summary of Qualification:
• Languages : English, French
• Active Pharmacy Assistant License in WA: PHAA.VB.60861356.
• Able to multi-task, learn and adapt to new environment and/or challenges
• Familiar and comfortable with quantifying; collecting and analyzing data; using software and phone
• Experienced in customer service and front desk activities
• Ensure all details of projects or tasks are completed and meet the given deadline
• Very organized, detail oriented and energetic
Professional Experience
Pharmacy Assistant June 2018- Present
Mercury Pharmacy Services
• Packaged and filed medical supplies and medications
• Operated robotic dispensing devices to accomplish packaging goals.
• Assisted with the daily production volume by performing assembly-type duties using hand or machinery necessary to complete the process in a timely manner.
Customer Care Representative December 2017-July 2018
Trupanion
• Communicated with customers, clinics and staff members through the phone, email, fax and mail
• Executed multi-tasks using the computer and the phone to ensure an effective service
• Provided French support to customers and staff members
• Provided coaching and training for new hires and team member
Student assistant August 2015- August 2017
University of Washington Bothell
• Communicated with students face to face and through the phone
• Executed multi-tasks to ensure service to the students, faculty and staff members
• Maintained and organized inventory by ensuring the accuracy and consistency between stock and incoming deliveries.
Education
Bachelor of Science in Biology, University of Washington Expected Graduation June 2019
Special projects: Event coordinator September 2017- Present
Africa Now: Unlock your potential from within
• Managed a team to ensure an effective and dynamic work. Coordinated, planned the annual event.
• Worked and collaborated with different companies and group leaders
Summary of Qualification:
• Languages : English, French
• Active Pharmacy Assistant License in WA: PHAA.VB.60861356.
• Able to multi-task, learn and adapt to new environment and/or challenges
• Familiar and comfortable with quantifying; collecting and analyzing data; using software and phone
• Experienced in customer service and front desk activities
• Ensure all details of projects or tasks are completed and meet the given deadline
• Very organized, detail oriented and energetic
Professional Experience
Pharmacy Assistant June 2018- Present
Mercury Pharmacy Services
• Packaged and filed medical supplies and medications
• Operated robotic dispensing devices to accomplish packaging goals.
• Assisted with the daily production volume by performing assembly-type duties using hand or machinery necessary to complete the process in a timely manner.
Customer Care Representative December 2017-July 2018
Trupanion
• Communicated with customers, clinics and staff members through the phone, email, fax and mail
• Executed multi-tasks using the computer and the phone to ensure an effective service
• Provided French support to customers and staff members
• Provided coaching and training for new hires and team member
Student assistant August 2015- August 2017
University of Washington Bothell
• Communicated with students face to face and through the phone
• Executed multi-tasks to ensure service to the students, faculty and staff members
• Maintained and organized inventory by ensuring the accuracy and consistency between stock and incoming deliveries.
Education
Bachelor of Science in Biology, University of Washington Expected Graduation June 2019
Special projects: Event coordinator September 2017- Present
Africa Now: Unlock your potential from within
• Managed a team to ensure an effective and dynamic work. Coordinated, planned the annual event.
• Worked and collaborated with different companies and group leaders