Shelly Ellis
SHELLY ELLIS
846 Hughes Drive, St. Albans, WV, 25177
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------------/in/shelly-ellis-b2979ab2
Human Resources Specialist with over twenty years of experience assisting with and fulfilling organization staffing needs and requirements in human resources functions. A proven track record of using excellent interpersonal, communication, and organizational skills to lead and improve HR departments, recruit excellent personnel, and improve department/agency efficiencies. Highly self-motivated individual with a great attention to detail. Team player with excellent communication and organizational skills.
EXPERIENCE
MARCH 2016 – PRESENT
HUMAN RESOURCES SPECIALIST 2/WV Division of Personnel, Charleston, WV
Manage Public Service Announcement requests to post job vacancies on the WV Job Opportunities Website. I review requests, create and distribute job postings to PSA team members to create an announcement that the general public can apply for. We create PSA’s for covered civil service and exempt agencies daily. I second review the work of the PSA team before announcements are posted on the website. I evaluate employment applications for various job classification throughout state government and second review co-worker’s initial evaluation for accuracy. I counsel job applicants and go over application instructions, civil service testing questions, how to submit application materials for verification, and answer any other questions they have about applying for a job in the State of WV, both in person and over the phone or through email. I track all PSA’s requested and report to the managers and specialists that are responsible for evaluating the applications for certain types of job titles. Creation of reports for weekly workflow of the specialists, these were used to create performance period reports used by management for performance evaluations. Creation of educational major groupings to aid specialists in ensuring that college majors are classified correctly for job titles being evaluated. Recommending which job titles should be placed on the continuous listing on the website due to a high volume of PSA requests so a register of qualified applicants can be built up. Recruitment research for state employment recruiting barriers and how to overcome these challenges to recruit for highly specified positions that most applicants choose private sector employment due to salary. Creation of presentation of benefits for becoming a state government employee. Collaboration and creation of score plans and supplemental questions for job postings. Assigned large scale projects and research to aid in improving operational processes. Worked daily with Microsoft Outlook, Word, Excel, Skype instant messaging, HRIS, and NEOGOV recruiting software.
OCTOBER 2014 – JUNE 2015
RETAIL STORE MANAGER/Cato Corp., Charleston, WV
Overseeing day to day operations, hiring, reviewing applications, checking applicants qualifications, face to face interviewing of applicants, recruitment of new employees, training and developing new employees, payroll, scheduling (staying within budgeted hours and compliance with company/state/federal directives on full time and part time employees), New hire paperwork (tax forms, training guides, direct deposit forms, etc.), daily/weekly/monthly/annual bookkeeping and P&Ls for location, store maintenance, performing pre-employment testing, personally handling reference checks for all potential candidates for employment, submiting requests for background checks on all potential employees, giving second interviews for potential candidates when necessary (this includes associate and management candidates), communication with corporate office, other stores, and DM such as telephone calls, email, fax, going to other stores in the district to run location and train new employees as well as perform inventory for those locations, supply orders, e commerce orders, damaging and donating all defective merchandise, deposits and banking, multitasking in a high volume/high stress retail setting, credit applications, keeping employee files audit ready with accurate information at all times (audited quarterly by DM as well as corporate auditor).
JULY 2013 – OCTOBER 2014
RETAIL ASSISTANT STORE MANAGER/New York and Company, Charleston, WV
Overseeing day to day operations, floor sets, deposits and banking, communication with home office/DM/other stores, customer service, training new employees, running register, paperwork, verifying and processing shipment, online orders, credit applications, stocking.
MARCH 2011 – FEBRUARY 2012
OFFICE MANAGER/ PERSONAL ASSISTANT/AR/AP/Standard Distributing, Charleston, WV
A/R A/P for Standard Distributing, Associated Wine & Spirits, and Standard Exterminating. I handled invoices for all incoming and outgoing orders, all of the invoices were done using QuickBooks and checks were printed from there to be signed by the owner. All salespeople and route drivers received commission checks bi-monthly with pay checks based on a certain percentage (I created Excel spreadsheets to keep track of these for 11 salespeople and 11 route drivers, all information was entered daily), all wine companies were issued Bill backs for certain promotions (also based on certain percentage and entered as Excel spreadsheet to be submitted once a month), order processing using the Routeman program that generated invoices for orders as well as showed current stock availability for merchandise in our warehouse, communication with wine companies all over the country to place replenishment orders and discuss payment, issues with discrepancies with deliveries to the warehouse, I used QuickBooks to distribute checks for all loan payments, utilities, payroll, commissions, etc. Reconciling accounts and verifying against ledger. I was also the personal assistant to the owner handling all of his business appts, medical appts, medications, health insurance, financial transactions, discussions with his physicians. Used Microsoft Word, Excel, QuickBooks payroll and accounting software.
FEBRUARY 2005 – AUGUST 2009
HEAD CASHIER/Harbor Freight Tools, Charleston, WV
Front end management, scheduling, planograms, pricing, inventory, training new employees, all paperwork ensuring everything was accurate including all credit card transactions, employee sales, manual credit card transactions(which was an 18pt loss automatically on an audit if not handled properly) all for audit purposes, credit applications for credit accounts for state agencies, schools, and businesses (A/R A/P accounts), tax exempt forms for those who qualified (state, agricultural, etc as directed in the WV state tax codes and corporate guidelines, 7yr retention for corporate and state audits), DOT forms for state registration of trailer and tire sales, BOLs on all deliveries, employee sales (associate and management with required signatures, accurate discounts, for audit purposes), Overseeing A/R and A/P accounts to ensure payments were current/putting past due accounts on hold/setting and verifying credit limits, all regular paperwork had 6 month rolling retention (responsible for shredding all paperwork according to retention guidelines), responsible for sitting through audits with corporate auditor and discussing any issues, traveled to New locations for store set ups/grand openings/training new employees as well as management.
NOVEMBER 1999 – FEBRUARY 2004
STORE MANAGER/ ASSISTANT MANAGER/ SHIFT MANAGER/Gomart Inc. St. Albans, WV
I started as a cashier in Nov 99. Three weeks into this position, I was promoted to Shift Manager. Then to Assistant Manager in 1/01 and eventually Acting Store Manager in 2/03. As Shift Manager, I was trained to do all daily paper work, interview applicants, review applications, and anything else needed for day to day operations. As Assistant Manager and Store Manager, I reviewed applications, face to face interviews with applicants, pre employment testing, reference checks, hiring and firing of employees, training and developing new employees, new hire paperwork( tax forms, training materials, insurance forms, direct deposit forms, etc.), 401k material and forms, leave requests, entering vacation time, daily paperwork(2 copies printed daily, 1 for store reports and 1 to be sent to home office by courier daily), store reports( entered electronically by category: soda, cigarettes, gas/kerosene, beer, grocery, lottery. These categories were also used in ledgers to be filled out daily, recording sales, P&Ls for day, week, month, and year. The same categories were used for inventory tracking and control. Daily reports retained at store were to be kept in box until end of month for DM to review and audit, then stored on premises for one year along with security tapes, daily paperwork) Daily paperwork contained printed reports, deposit slips(1 for store, 1 for lottery), invoices with price adjustments if necessary for prior day, all credit card slips that had to be counted and verified, all scratch off tickets that were cashed, inventory counts on tobacco(1 beer count weekly), write offs for damaged and old merchandise if page was full and completed(usually submitted once a month), ordering lottery materials(scratch off tickets, paper rolls for lottery machine tickets), training seminars for new lottery games, machines, etc., to come back to location and train employees and management, responsible for all vendors, inventory(pre counts as well as counts with REGIS), Deliveries, communication with home office, DM, other stores. Overseeing new computer and register system installs and being trained my corporate IT tech so I could train employees and management on how to use them, printing register shift reports, entering information for closing at end of shift, entering sales for merchandise/turning gas pumps on/pre-payment on pumps/using scanners etc. During my time there, we changed lottery machines twice and computer/register system twice. I made checklists for each person per shift as well as daily checklists to be completed. I performed shift audits while on shift as well as coming in on other shifts to ensure policies and procedures on dropping cash, cleaning/stocking were being followed.
Shift Manager duties: Trained across the board in all management functions such as paperwork, reviewing applications, interviewing applicants, making schedule once a month, supervising employees on shift, training new employees, receiving merchandise from vendors, making out order forms for merchandise, payroll, bookkeeping, banking/deposits, daily counts on lottery tickets and cigarettes, communication with home office/other stores, write off damaged or old merchandise, weekly beer count.
Assistant Manager job duties: same as above for store manager duties except being solely responsible for audits. Paperwork retention, security tape retention, running store inventory (unless manager was off, on vacation, or on leave of absence)
SKILLS
Typing skills • Research • Team player and effective leadership skills • Excellent time management skills • Interpersonal skills • Public Speaking • Analytical skills
EDUCATION
SEPTEMBER 1994 – MAY 1997
HIGH SCHOOL DIPLOMA/St. Albans HIgh School, St. ALbans, WV
DECEMBER 2021
CURRENT BACHELOR’S PROGRAM – BUSINESS ADMINISTRATION WITH CONCENTRATION IN HUMAN RESOURCES MANAGEMENT/Southern New Hampshire University, Manchester, New Hampshire (48 Sem Hours; 4.0 GPA)
ACTIVITIES
Tennis • Volunteering in the Community • Art/Crafts • Walking • Reading • Traveling
SHELLY ELLIS
846 Hughes Drive, St. Albans, WV, 25177
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------------
------------/in/shelly-ellis-b2979ab2
Human Resources Specialist with over twenty years of experience assisting with and fulfilling organization staffing needs and requirements in human resources functions. A proven track record of using excellent interpersonal, communication, and organizational skills to lead and improve HR departments, recruit excellent personnel, and improve department/agency efficiencies. Highly self-motivated individual with a great attention to detail. Team player with excellent communication and organizational skills.
EXPERIENCE
MARCH 2016 – PRESENT
HUMAN RESOURCES SPECIALIST 2/WV Division of Personnel, Charleston, WV
Manage Public Service Announcement requests to post job vacancies on the WV Job Opportunities Website. I review requests, create and distribute job postings to PSA team members to create an announcement that the general public can apply for. We create PSA’s for covered civil service and exempt agencies daily. I second review the work of the PSA team before announcements are posted on the website. I evaluate employment applications for various job classification throughout state government and second review co-worker’s initial evaluation for accuracy. I counsel job applicants and go over application instructions, civil service testing questions, how to submit application materials for verification, and answer any other questions they have about applying for a job in the State of WV, both in person and over the phone or through email. I track all PSA’s requested and report to the managers and specialists that are responsible for evaluating the applications for certain types of job titles. Creation of reports for weekly workflow of the specialists, these were used to create performance period reports used by management for performance evaluations. Creation of educational major groupings to aid specialists in ensuring that college majors are classified correctly for job titles being evaluated. Recommending which job titles should be placed on the continuous listing on the website due to a high volume of PSA requests so a register of qualified applicants can be built up. Recruitment research for state employment recruiting barriers and how to overcome these challenges to recruit for highly specified positions that most applicants choose private sector employment due to salary. Creation of presentation of benefits for becoming a state government employee. Collaboration and creation of score plans and supplemental questions for job postings. Assigned large scale projects and research to aid in improving operational processes. Worked daily with Microsoft Outlook, Word, Excel, Skype instant messaging, HRIS, and NEOGOV recruiting software.
OCTOBER 2014 – JUNE 2015
RETAIL STORE MANAGER/Cato Corp., Charleston, WV
Overseeing day to day operations, hiring, reviewing applications, checking applicants qualifications, face to face interviewing of applicants, recruitment of new employees, training and developing new employees, payroll, scheduling (staying within budgeted hours and compliance with company/state/federal directives on full time and part time employees), New hire paperwork (tax forms, training guides, direct deposit forms, etc.), daily/weekly/monthly/annual bookkeeping and P&Ls for location, store maintenance, performing pre-employment testing, personally handling reference checks for all potential candidates for employment, submiting requests for background checks on all potential employees, giving second interviews for potential candidates when necessary (this includes associate and management candidates), communication with corporate office, other stores, and DM such as telephone calls, email, fax, going to other stores in the district to run location and train new employees as well as perform inventory for those locations, supply orders, e commerce orders, damaging and donating all defective merchandise, deposits and banking, multitasking in a high volume/high stress retail setting, credit applications, keeping employee files audit ready with accurate information at all times (audited quarterly by DM as well as corporate auditor).
JULY 2013 – OCTOBER 2014
RETAIL ASSISTANT STORE MANAGER/New York and Company, Charleston, WV
Overseeing day to day operations, floor sets, deposits and banking, communication with home office/DM/other stores, customer service, training new employees, running register, paperwork, verifying and processing shipment, online orders, credit applications, stocking.
MARCH 2011 – FEBRUARY 2012
OFFICE MANAGER/ PERSONAL ASSISTANT/AR/AP/Standard Distributing, Charleston, WV
A/R A/P for Standard Distributing, Associated Wine & Spirits, and Standard Exterminating. I handled invoices for all incoming and outgoing orders, all of the invoices were done using QuickBooks and checks were printed from there to be signed by the owner. All salespeople and route drivers received commission checks bi-monthly with pay checks based on a certain percentage (I created Excel spreadsheets to keep track of these for 11 salespeople and 11 route drivers, all information was entered daily), all wine companies were issued Bill backs for certain promotions (also based on certain percentage and entered as Excel spreadsheet to be submitted once a month), order processing using the Routeman program that generated invoices for orders as well as showed current stock availability for merchandise in our warehouse, communication with wine companies all over the country to place replenishment orders and discuss payment, issues with discrepancies with deliveries to the warehouse, I used QuickBooks to distribute checks for all loan payments, utilities, payroll, commissions, etc. Reconciling accounts and verifying against ledger. I was also the personal assistant to the owner handling all of his business appts, medical appts, medications, health insurance, financial transactions, discussions with his physicians. Used Microsoft Word, Excel, QuickBooks payroll and accounting software.
FEBRUARY 2005 – AUGUST 2009
HEAD CASHIER/Harbor Freight Tools, Charleston, WV
Front end management, scheduling, planograms, pricing, inventory, training new employees, all paperwork ensuring everything was accurate including all credit card transactions, employee sales, manual credit card transactions(which was an 18pt loss automatically on an audit if not handled properly) all for audit purposes, credit applications for credit accounts for state agencies, schools, and businesses (A/R A/P accounts), tax exempt forms for those who qualified (state, agricultural, etc as directed in the WV state tax codes and corporate guidelines, 7yr retention for corporate and state audits), DOT forms for state registration of trailer and tire sales, BOLs on all deliveries, employee sales (associate and management with required signatures, accurate discounts, for audit purposes), Overseeing A/R and A/P accounts to ensure payments were current/putting past due accounts on hold/setting and verifying credit limits, all regular paperwork had 6 month rolling retention (responsible for shredding all paperwork according to retention guidelines), responsible for sitting through audits with corporate auditor and discussing any issues, traveled to New locations for store set ups/grand openings/training new employees as well as management.
NOVEMBER 1999 – FEBRUARY 2004
STORE MANAGER/ ASSISTANT MANAGER/ SHIFT MANAGER/Gomart Inc. St. Albans, WV
I started as a cashier in Nov 99. Three weeks into this position, I was promoted to Shift Manager. Then to Assistant Manager in 1/01 and eventually Acting Store Manager in 2/03. As Shift Manager, I was trained to do all daily paper work, interview applicants, review applications, and anything else needed for day to day operations. As Assistant Manager and Store Manager, I reviewed applications, face to face interviews with applicants, pre employment testing, reference checks, hiring and firing of employees, training and developing new employees, new hire paperwork( tax forms, training materials, insurance forms, direct deposit forms, etc.), 401k material and forms, leave requests, entering vacation time, daily paperwork(2 copies printed daily, 1 for store reports and 1 to be sent to home office by courier daily), store reports( entered electronically by category: soda, cigarettes, gas/kerosene, beer, grocery, lottery. These categories were also used in ledgers to be filled out daily, recording sales, P&Ls for day, week, month, and year. The same categories were used for inventory tracking and control. Daily reports retained at store were to be kept in box until end of month for DM to review and audit, then stored on premises for one year along with security tapes, daily paperwork) Daily paperwork contained printed reports, deposit slips(1 for store, 1 for lottery), invoices with price adjustments if necessary for prior day, all credit card slips that had to be counted and verified, all scratch off tickets that were cashed, inventory counts on tobacco(1 beer count weekly), write offs for damaged and old merchandise if page was full and completed(usually submitted once a month), ordering lottery materials(scratch off tickets, paper rolls for lottery machine tickets), training seminars for new lottery games, machines, etc., to come back to location and train employees and management, responsible for all vendors, inventory(pre counts as well as counts with REGIS), Deliveries, communication with home office, DM, other stores. Overseeing new computer and register system installs and being trained my corporate IT tech so I could train employees and management on how to use them, printing register shift reports, entering information for closing at end of shift, entering sales for merchandise/turning gas pumps on/pre-payment on pumps/using scanners etc. During my time there, we changed lottery machines twice and computer/register system twice. I made checklists for each person per shift as well as daily checklists to be completed. I performed shift audits while on shift as well as coming in on other shifts to ensure policies and procedures on dropping cash, cleaning/stocking were being followed.
Shift Manager duties: Trained across the board in all management functions such as paperwork, reviewing applications, interviewing applicants, making schedule once a month, supervising employees on shift, training new employees, receiving merchandise from vendors, making out order forms for merchandise, payroll, bookkeeping, banking/deposits, daily counts on lottery tickets and cigarettes, communication with home office/other stores, write off damaged or old merchandise, weekly beer count.
Assistant Manager job duties: same as above for store manager duties except being solely responsible for audits. Paperwork retention, security tape retention, running store inventory (unless manager was off, on vacation, or on leave of absence)
SKILLS
Typing skills • Research • Team player and effective leadership skills • Excellent time management skills • Interpersonal skills • Public Speaking • Analytical skills
EDUCATION
SEPTEMBER 1994 – MAY 1997
HIGH SCHOOL DIPLOMA/St. Albans HIgh School, St. ALbans, WV
DECEMBER 2021
CURRENT BACHELOR’S PROGRAM – BUSINESS ADMINISTRATION WITH CONCENTRATION IN HUMAN RESOURCES MANAGEMENT/Southern New Hampshire University, Manchester, New Hampshire (48 Sem Hours; 4.0 GPA)
ACTIVITIES
Tennis • Volunteering in the Community • Art/Crafts • Walking • Reading • Traveling