Shelby's Resume
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Shelby's Resume

Shelby Furcron

Alpharetta, Georgia �------------?�?------------ � ------------/in/shelbyfurcron

CAREER OBJECTIVE

Diligent university student in junior year. Her experience and knowledge gained while conducting research and analysis on Trial and Error Learning can serve as a valuable contribution to your organization. Shelby has accumulated 154 volunteer hours so far and holds 4 leadership positions on Georgia Southern�s campus. She also has 5+ years in customer service.

EDUCATION

GEORGIA SOUTHERN UNIVERSITY, STATESBORO, GA AUGUST 2017 � PRESENT

BACHELOR OF SCIENCE PSYCHOLOGY / MINOR IN PUBLIC HEALTH, EXPECTED GRADUATION, MAY 2020

Relevant related courses: Lifespan Development, Biology, Chemistry I & II, Environmental Physics, Research & Analysis I & II, Statistics, Physiological Psychology, Personality Psychology, Global Sociology, Career Ethics & Professionalism

Clubs & Organizations: Serve 912, UNICEF, BSA

Volunteer Experience: Alternative Breaks -Environmental Sustainability, Hohenwald, TN - Elephant Sanctuary, Environmental Sustainability, Harlan, KY - Mountain Top Removal and Coal Mining, Bulloch County Food Bank, Hosea Feed the Hungry, 154 hours of Community Service

Leadership Experience: Organization Leadership Consultant, Site leader for Alternative Breaks, Vice President of BSA

RESEARCH PROJECT

�Trial and Error Learning Through Mazes� Poster ------------/presentation/d/1a0VzftXCGbjbyvDxrC6WvLmB2gA3tw6ZWG2qldLDb00/edit?usp=sharing

Received IRB approval to perform research study

Administered online survey

Conducted data analysis through SPSS

Determined whether trial errors increased or decreased with amount of trials

EXPERIENCE

TEAM MEMBER | MOE�S SOUTHWEST GRILL, STATESBORO, GA FEBRUARY 2019 � PRESENT

Created an excellent customer experience utilizing strong communication skills

Demonstrated knowledge of products and services

Used teach back competencies method with other team members

BRAND ASSOCIATE | GAP INC. OLD NAVY, ALPHARETTA, GA OCTOBER 2015 � FEBRUARY 2019

Drove sales & profits by offering product suggestions and add on items when engaging customers

Listened to customers and observed non-verbal cues to anticipate service needs

Provided friendly customer service

MAIN EVENT ENTERTAINMENT | TEAM SERVICE/HOST | JUNE 2015 � SEPTEMBER 2015

Greeting guests and creating a Fun and Memorable Experience, communicate with guests, make guests feel appreciated, assist guest with any questions or party reservations, responsible for facilitating activities such as bowling, games, parties, banquets, and billiards, and maintain cleanliness of facility.

AMS POOLS | LIFEGUARD, ALPHARETTA, GA MAY 2014 � OCTOBER 2014

Supervise the security and safety of the public; assist pool/duty manager in preparation for activities occurring at the pool; maintain pool and pool deck cleanliness and hygiene; check pool chemicals; open and close pool; interact with pool visitors (children, parents, and residence of the community).

Ellis & Associates Lifeguard Certification - [2014]