Kelly J. Shavell
I am a strong self-starter committed to delivering high quality results with no supervision. I am dedicated and focused, allowing me to excel at prioritizing and completing multiple tasks while simultaneously remaining organized and professional. I aim to become the employee you point to as an example for others. My excellent work ethic empowers me to be a team player and enables me to adapt to new environments and changing situations.
AREAS OF EXPERTISE
Data entry Customer service Time management
Strong problem solver Resourceful Attention to detail
Self-driven Professional attitude Strong organizational skills
Microsoft Word Microsoft Excel Business writing
Google drive elements Account receivables Billing, budget, expenses reports
Account Representative, Data Entry & Web Order Processor (Oct 2015 - Present)
Processed web orders in a high volume national real estate signage company, where attention to detail is critical for a high quality, accurate end product with a low error rate.
I work unsupervised to meet deadlines while maintaining accuracy and quality results.
I also provide customer service through email, helping customers to enjoy the best experience possible.
I've now been retrained to handle processing specialty orders for our biggest client.
Daily tasks are strong data entry, email customer service, as well as handling an email upsell program for all incoming web orders, and set several up-sell revenue records in 2019.
Transcription & Human Resources (Nov 2007 - Oct 2015)
Experience transcribing several types of media, with strong emphasis on television production using
Transcriber and Express Scribe
High volume use of Microsoft Word and Excel, with experience in detailed time stamping / time coding.
Fast paced industry with hard deadlines, while maintaining high accuracy and confidentiality on all projects through confidentiality agreements.
Processed incoming daily work, assigned it to a team for completion, and dealt directly with production companies and show directors.
Human Resources consisted of processing all invoicing and payment reconciliation of client accounts.
Processed independent contractor hire paperwork, printed and mailed 1099-Misc to meet tax deadlines per state.
I have strong organization skills as I was responsible for all aspects of record keeping, planning, schedule, work distribution, and teaching remote employees how to use the system.
Treasurer (Volunteer) – 4-H & FIRST Robotics (Jan 2015 – Jan 2020)
As the treasurer and registered FIRST & 4-H mentor for a competitive high school robotics team, I served on the Board of Directors as Club Treasurer for over 4 years.
I was responsible for invoicing, account receivables, budget updates, tracking all income & expenses, monthly profit/loss reports, member account reconciliation, banking reconciliation, while maintaining deadlines and adaptability to changing 4-H procedures.
Data entry, Customer service, Time management Strong problem solver Resourcefule