Shannon Richmond
Organizational Leadership
Location: Port Orchard, WA, USA
University: Brandman University
Major: Organizational Leadership

Shannon Richmond

Shannon Richmond
Qualifications Profile 3036 Harold Drive SE, Port Orchard, WA 98366
xxx-xxx-xxxx xxx-xxx-xxxx
Professional Experience

Puget Sound Naval Shipyard 4/2017Present
Administrative Support Assistant GS-0301-06/07 (40 hours per week) $44,857 per year
1400 Farragut Ave., Bremerton, WA 98314-0001

Prepare all necessary paperwork for processing Request for Personnel Actions (RPAs) in the Defense Civilian Personnel Data System (DCPDS) to include Promotions, Separations, Direct Adjustment Grievances (DAG), Recruit Fills, VRA, etc.
Investigate issues regarding pay, leave, time in grade, personnel, etc. referring to the Office of Personnel Management and other regulations. Provide assistance to employees attempting to apply for various positions, including position history, awards, evaluations, etc.
Identify and provide process improvement recommendations overseeing the initiation and implementation of these recommendations once approved. Currently working on restructuring the department’s training manuals to improve production and efficiency of processes.
Analyze vacancies and provide advice to management regarding the best methods to obtain desired results.
Assist with development of merit promotion evaluation plans to evaluate candidates applying for positions that include higher level jobs.
Provide as a liaison between various management officials, PSNS Human Resources Office (HRO) and the Office of Civilian Human Resources (OCHR) subject matter experts/selecting officials for announcements and any other staffing issues.
Guide and assist with filling job vacancies.
Assist management, including Administrative Officers and senior staff, with identifying necessary qualifications for creating selection certificates.
Assist shops and codes assigned to understand creation of career ladder positions; supervisory ratios; grade level; supervisory layering; ceilings; position structure; etc.
Function as liaison with departments/shop and code management and resource managers on all aspects of civilian personnel administration programs (actions, processing, tracking etc.).
Provide full range of staffing and administrative services and advice such as explaining regulatory requirements on temporary actions, qualifications, time limitations, etc.
Review documents for accuracy. Receive, review, and process complex forms.

Puget Sound Naval Shipyard 1/2017 4/2017
Secretary GS-0318-06 (40 hours per week) $39,532 per year
1400 Farragut Ave., Bremerton, WA 98314-0001

Instrumental in the creation, development and execution of Code 1000A’s Administrative Assistant Guide for Training Coordinator Duties. Recommended and implemented vital information for structure, format, and appearance to various sections of the training guide to include Automated Training Management System (ATMS), Travel Explorer (TRAX), Supervisor’s Desk (SupDesk), Total Workforce Management Services (TWMS), Adobe Connect, Radiological Controls (RADCON), Command University, Medical Scheduling, Code 300, Mandatory Training, Travel, and Security.
Compiled and entered leave slips for shipyard employees in to Supplemental Administrative Employee Management (SAEM) system.
Meticulously entered in time adjustments for injured employees ensuring detailed accuracy.
Reviewed, edited and compiled data to aid employees with daily duties.
Maintained subject matter files and records, setting up and maintaining logs to identify the status of actions and correspondence.
Organized training schedule through ATMS ensuring team members attend training safeguarding attendance rates.
Efficiently worked in Citrix application overseeing employee pay through Supdesk.

Olympic Educational Service District 114 12/2013 – 1/2017
Accounts receivable, business office (40 hours per week) $17 per hour
Secretary, Data & Technology Department (30 hours per week) $15 per hour
105 National Ave N, Bremerton, WA 98312

Responsible to maintain advance travel account and process payments for travel advances ensuring deadlines are met and data entry is accurate.
Oversaw and audited travel expenses to ensure claims are in accordance with OESD 114 and the Office of Financial Management travel regulations and policies, Enter travel claims and other employee reimbursements in the accounts payable system. Process payments via Automated Clearing House (ACH). Provide administrative and technical guidance when applicable.
Prepared and inputted journal vouchers for cost distribution, copier, postage and Merchant fees monthly. Process journal vouchers prepared by other staff ensuring they’re in compliance with agency and state accounting regulations and guidelines.
Receipted revenue for the following funds: General, Unemployment, Workers' Compensation, Compensated Absences and prepare daily bank deposit. Track receipt numbers and maintain log.
Reconciled bank statements for Direct Deposit, Merchant Services, Financial Services, Head Start, and Revolving fund accounts ensuring accuracy for audits.
Compiled financial data through WesPac and Skyward, preparing budget reports when necessary.
Reconciled outstanding warrants to County Treasurer reports for all funds. Prepare annual unclaimed property report.
Managed the organization’s website including the staff intranet and directory as well as assisted other departments in updating their web page and posting content. Recommended resolutions to promote effectiveness for the website appearance and functions.
Facilitated incoming/outgoing department mail, telephone calls; take messages as appropriate.
Routed purchase order requests, travel requests, travel claim forms, clock hour requests, etc.
Organized facility use and other logistics for meetings, prepared and distributed meeting minutes when requested.
Established and maintained all departmental files and prepared, reviewed, and filed all correspondences, memorandums, reports, contracts, agreements, grant applications, meeting agendas/minutes, newsletters, etc.
Organized the maintenance department's schedule, file system and daily tasks using Excel spreadsheets and word documents.

Puget Sound Naval Shipyard 3/20096/2010
Secretary GS-0318-06 (40 hours per week) $17.80 per hour
1400 Farragut Ave., Bremerton, WA 98314-0001

Efficiently managed the outlook calendars for the Executive Director and Director Radiological Controls and Code 300’s Superintendent. Maintained calendar schedules, with regard to individual preferences. Kept managers informed of changes and resolved schedule conflicts. Arranged for necessary facilities (conference rooms, VTC), and materials as necessary. Received and directed calls and visitors, prepared correspondence and reports, spelling, and grammar.
Ordered departmental supplies maintaining inventory and made maintenance services requests for copiers, printers, toner cartridges etc.
Lead five Departmental Secretaries as the Head Secretary for Code 105 overseeing all correspondence for the Executive Director assuring quality of the uppermost standard.
Volunteered to do temporary duty tours in Japan and San Diego providing assistance to over 600 PSNS travelers on official business, which was extraordinary in the completion of work on USS GEORGE WASHINGTON.
Maintained the highest level of confidentiality to sensitive Radiological Controls material.

BAE Systems 3/20073/2009
Administrative Clerk III (40 hours per week) $17.84 per hour
1844 NE Poulsbo Ave, Keyport, WA 98345

Managed the transfer program of military personnel and liaison to Personnel Support Detachment (PSD). Managed over 280 transfer personnel reviewing and processing their documentation to include official PCS orders, security clearance papers, passports, travel claims, and flight itineraries.
Developed, implemented and maintained a Windows Access database that was responsible for maintaining the accountability of over 350 Sailors at the Battalion. This program was exemplary in restructuring administrative processes within the entire Battalion.
Oversaw manpower reporting for gains and losses for the command. Reviewing and ensuring that Full-Time Equivalent (FTE) was being met.
Reported and advised management on manpower, personnel issues, transfers and new Navy regulations.
Acted as (Supervisor) Project lead being responsible for 26 BAE Systems employees. Identified administrative problems, recommended solutions, and assisted in their implementation.
Coordinated and tracked activities/projects that require knowledge of standardized procedures and guidelines in support of military specific functions (e.g., maintaining military data manually or on a PC, running standard reports).

Human Resources Service Center NW 1/20077/2007
Office Assistant GS-0303-05 (40 hours per week) $30,384 per year
3230 NW Randall Way, Silverdale, WA 98383

Assisted Human Resources Specialist preparing paperwork related to HR actions.
Reviewed finished forms for completeness and sufficiency;
Contacted coworkers or supervisors via telephone to resolve questions before processing final actions.
Processed job announcement reviewing them for accuracy.
Filed HR paperwork in conjunction with HR policies and procedures.

United State Navy 11/200212/2006
Secretary/Administrator (40 hours per week)
Naval Base Kitsap

Responsible to the Commanding Officer for maintaining and analyzing monthly manpower, prospective loss, and gain reports, tracking submission of evaluations and awards, ensuring compliance with deadlines, an invaluable tool for command leadership to track correspondence and personnel. Researched and presented recommendations to improve the administrative process.
Ensured timely completion of more than 100 screenings for operational duty, overseas duty, and pre-commissioning assignments. Processed and tracked over 150 transfer packages, allowing a smooth transition for personnel.
Supervisor to 8 Sailors in the Administrative Offices of Naval Base Kitsap ensuring compliance with Naval Standards, policies and procedures.
Oversaw manpower reporting for gains and losses for the command. Reviewing and ensuring that Full-Time Equivalent (FTE) was being met.
Reported and advised management on manpower, personnel issues, transfers and new Navy regulations.
Demonstrated excellence in written and oral skills following guidelines set by the Secretary of the Navy through the Navy Correspondence Manual. Typed, reviewed, filed, and maintained official office correspondence. Maintained constant availability via email, accommodating for last minute changes to the Commanding Officer and Deputy's schedules.
Instrumentally restructured the command sponsor program graded as outstanding by the Navy Inspector General. Diligently maintained sponsor assignments, training, and welcome aboard messages and letters through individual judgment and knowledge from the policies, procedures, and directives.


Keyboard skills -- speed and accuracy with 10-key, typing (60 wpm).
Proficient in Microsoft Word, Outlook, Access, PowerPoint and Publisher.
Extensive knowledge in Microsoft Excel.
Development of PowerPoints and oral presentations.
Leadership and management.
Organizational research, change and development, training and development, and workforce planning.

Educational Background

Associate of Arts in General Studies (2006)
Bachelor of Science in Workforce Education, Training, and Development (2008)
Graduate Certificate in Human Resources Management (2010)
Master of Arts in Organizational Leadership (2017