Shannon Fiander Resume
Qualifications:
-Strong communicator with excellent interpersonal skills
-Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint
-Capable of and comfortable with taking on leadership roles
-Able to thrive in a team environment
-High level of familiarity with social media and its power as a marketing and communications tool
-Self-starter who performs well under pressure and in the presence of deadlines
-Highly organized with strong attention to detail
Work Experience:
Private Nanny August 2016 – Current
-After-school care for 2 children, ages 6 and 7
-Develop and oversee age-appropriate after-school engagement for all children, including ensuring homework completion, overseeing play dates, and creating a constructive and pleasant environment for each child
-Arrange for occasional outings with the children, and transport them safely to/from those outings
-Provide gentle and firm discipline as needed
Cost Plus World Market- Sales Associate
March 2016- September 2016
-Proactively assist customers on the sales floor with product questions, stock information, and more
-Efficiently check out customers at the register and create a positive last impression for customers
-Provide excellent customer service while greeting customers in person and on the telephone to drive a positive overall shopping experience and brand engagement
Victoria’s Secret- Certified Sales Associate
February 2013- September 2015
-Connect with customers on the sales floor and drive loyalty and repeat sales by creating a positive and pleasant shopping experience
-Support customers in fitting rooms with suggestions, measurements, fit checks, etc.
-Connect with and assist customers at the cash register – opening store credit cards, handling customer sales, inquiries about product, and merchandise returns
-Participate in building the overall shopping experience by processing new shipments and helping to display new merchandise on the sales floor
-Fulfill various non-customer responsibilities, including pulling weekly sales reports and handling stock markdowns, etc.
*Voted Employee of the Month in August 2014 for exhibiting outstanding customer service and commitment to excellence
Education:
-Washington State University, Bachelor of Arts in Strategic Communication, 3.4 GPA Spring 2019
-Seattle Central College, Associate of Arts
Spring 2017
-Redmond High School
2010-2013
Qualifications:
-Strong communicator with excellent interpersonal skills
-Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint
-Capable of and comfortable with taking on leadership roles
-Able to thrive in a team environment
-High level of familiarity with social media and its power as a marketing and communications tool
-Self-starter who performs well under pressure and in the presence of deadlines
-Highly organized with strong attention to detail
Work Experience:
Private Nanny August 2016 – Current
-After-school care for 2 children, ages 6 and 7
-Develop and oversee age-appropriate after-school engagement for all children, including ensuring homework completion, overseeing play dates, and creating a constructive and pleasant environment for each child
-Arrange for occasional outings with the children, and transport them safely to/from those outings
-Provide gentle and firm discipline as needed
Cost Plus World Market- Sales Associate
March 2016- September 2016
-Proactively assist customers on the sales floor with product questions, stock information, and more
-Efficiently check out customers at the register and create a positive last impression for customers
-Provide excellent customer service while greeting customers in person and on the telephone to drive a positive overall shopping experience and brand engagement
Victoria’s Secret- Certified Sales Associate
February 2013- September 2015
-Connect with customers on the sales floor and drive loyalty and repeat sales by creating a positive and pleasant shopping experience
-Support customers in fitting rooms with suggestions, measurements, fit checks, etc.
-Connect with and assist customers at the cash register – opening store credit cards, handling customer sales, inquiries about product, and merchandise returns
-Participate in building the overall shopping experience by processing new shipments and helping to display new merchandise on the sales floor
-Fulfill various non-customer responsibilities, including pulling weekly sales reports and handling stock markdowns, etc.
*Voted Employee of the Month in August 2014 for exhibiting outstanding customer service and commitment to excellence
Education:
-Washington State University, Bachelor of Arts in Strategic Communication, 3.4 GPA Spring 2019
-Seattle Central College, Associate of Arts
Spring 2017
-Redmond High School
2010-2013