Shannon Cruz Resume
Shannon A. Cruz
------------ | Atlanta, GA | ------------ | ------------/in/shannon-cruz/
To secure a position in the fields relating to public relations, marketing, or communications where I can utilize and further develop my analytical, writing, and leadership skills.
EDUCATION
Oglethorpe University, Atlanta, Georgia May 2019
Bachelor of Arts in Communication & Rhetoric Studies; Minor: Business Administration
Center on International Educational Exchange (CIEE), London, England July 2017
LeadAbroad Scholar, Course in Intercultural Communication
PROFESSIONAL EXPERIENCE
eCommerce Specialist (Internship), Stewart Simmons, Atlanta, GA August 2018-December 2018
• Monitored eCommerce orders for small clothing brand using OMS or ERP system for inventory reconciliation
• Curated product information on eCommerce website by using CMS to update product descriptions, names, images and attributes, and more
• Created & managed eCommerce product content
• Assisted in customer service
• Pulled inventory for client orders to prepare for delivery
• Advised in product development for future lines
Business Analyst (Internship) Fiserv, Alpharetta, GA May 2018-July 2018
• Collaborated with the Planning, Architecture, and Engineering (PA&E) organization in portfolio management by collecting and displaying relevant data for project optimization
• Used data analysis tools such as Microsoft Excel and Power BI to create annual portfolio projections
• Updated portfolio and project data in portfolio management tools
• Contributed in developing reports for portfolio metrics on a weekly basis to management
• Gained exposure to the process of maintaining project cycles
Communications Specialist (Internship) LeadAbroad, Atlanta, GA August 2017-May 2018
• Communicated and involved in recruiting potential students for summer study abroad programs
• Connected with students to publicize study abroad benefits
• Organized student data in Excel for recruiters
• Composed content for external communications
• Supported Communication team as needed; including writing and editing
HONORS AND LEADERSHIP ACTIVITIES
Women’s Tennis Co-Captain, Oglethorpe University, Atlanta, GA August 2018-May 2019
Chapter President, Alpha Sigma Tau Sorority, Atlanta, GA January 2018-December 2018
Director of Formal Recruitment, Alpha Sigma Tau Sorority, Atlanta, GA January 2017-December 2017
Director of Event Planning, Alpha Sigma Tau Sorority, Atlanta, GA January 2017-December 2017
Shannon A. Cruz
------------ | Atlanta, GA | ------------ | ------------/in/shannon-cruz/
To secure a position in the fields relating to public relations, marketing, or communications where I can utilize and further develop my analytical, writing, and leadership skills.
EDUCATION
Oglethorpe University, Atlanta, Georgia May 2019
Bachelor of Arts in Communication & Rhetoric Studies; Minor: Business Administration
Center on International Educational Exchange (CIEE), London, England July 2017
LeadAbroad Scholar, Course in Intercultural Communication
PROFESSIONAL EXPERIENCE
eCommerce Specialist (Internship), Stewart Simmons, Atlanta, GA August 2018-December 2018
• Monitored eCommerce orders for small clothing brand using OMS or ERP system for inventory reconciliation
• Curated product information on eCommerce website by using CMS to update product descriptions, names, images and attributes, and more
• Created & managed eCommerce product content
• Assisted in customer service
• Pulled inventory for client orders to prepare for delivery
• Advised in product development for future lines
Business Analyst (Internship) Fiserv, Alpharetta, GA May 2018-July 2018
• Collaborated with the Planning, Architecture, and Engineering (PA&E) organization in portfolio management by collecting and displaying relevant data for project optimization
• Used data analysis tools such as Microsoft Excel and Power BI to create annual portfolio projections
• Updated portfolio and project data in portfolio management tools
• Contributed in developing reports for portfolio metrics on a weekly basis to management
• Gained exposure to the process of maintaining project cycles
Communications Specialist (Internship) LeadAbroad, Atlanta, GA August 2017-May 2018
• Communicated and involved in recruiting potential students for summer study abroad programs
• Connected with students to publicize study abroad benefits
• Organized student data in Excel for recruiters
• Composed content for external communications
• Supported Communication team as needed; including writing and editing
HONORS AND LEADERSHIP ACTIVITIES
Women’s Tennis Co-Captain, Oglethorpe University, Atlanta, GA August 2018-May 2019
Chapter President, Alpha Sigma Tau Sorority, Atlanta, GA January 2018-December 2018
Director of Formal Recruitment, Alpha Sigma Tau Sorority, Atlanta, GA January 2017-December 2017
Director of Event Planning, Alpha Sigma Tau Sorority, Atlanta, GA January 2017-December 2017