Shannon Ates
2519 Hilldale Park Lane 713-992-271
Spring, TX 77386 ------------
Shannon Ates
Objective : To work as part of a caring and cohesive team with whom I am able to compassionately serve and educate people while continually developing exceptional service skills.
Qualifications
Over 12 years experience in Patient and Customer Service
Scheduling/ Patient Services Outpatient Diagnostic Imaging
Front Office reception and administration
Professional and courteous phone skills
Ability to Maintain Positive Patient, Staff , Doctor and Vendor relations
Able to receive patient history, assess patient difficulties and offer documentation in patient Electronic charting systems
Insurance verification and filing
Accounts payable and accounts receivable
Ordering of office and medical supplies
Electronic filing and refill of patient medication and medical implements
Maintaining reception and patient/customer flow
Patient education
Professional Experience
Stryve Biltong Snacks Houston region
**Brand Ambassador 2/2019- present
Conifer Health Solutions The Woodlands, TX
** Scheduler II for CHI St. Luke’s Health 12/2017 - present
Woodlands Vascular Access Center The Woodlands, TX
**Front office Coordinator 2/2017 - 8/2017
Cardiac Cath Lab of Conroe The Woodlands, TX
** Front office Coordinator 1/2012 - 2/2017
Education : 1994 Sam Houston State University Bachelor of Fine Arts
2519 Hilldale Park Lane 713-992-271
Spring, TX 77386 ------------
Shannon Ates
Objective : To work as part of a caring and cohesive team with whom I am able to compassionately serve and educate people while continually developing exceptional service skills.
Qualifications
Over 12 years experience in Patient and Customer Service
Scheduling/ Patient Services Outpatient Diagnostic Imaging
Front Office reception and administration
Professional and courteous phone skills
Ability to Maintain Positive Patient, Staff , Doctor and Vendor relations
Able to receive patient history, assess patient difficulties and offer documentation in patient Electronic charting systems
Insurance verification and filing
Accounts payable and accounts receivable
Ordering of office and medical supplies
Electronic filing and refill of patient medication and medical implements
Maintaining reception and patient/customer flow
Patient education
Professional Experience
Stryve Biltong Snacks Houston region
**Brand Ambassador 2/2019- present
Conifer Health Solutions The Woodlands, TX
** Scheduler II for CHI St. Luke’s Health 12/2017 - present
Woodlands Vascular Access Center The Woodlands, TX
**Front office Coordinator 2/2017 - 8/2017
Cardiac Cath Lab of Conroe The Woodlands, TX
** Front office Coordinator 1/2012 - 2/2017
Education : 1994 Sam Houston State University Bachelor of Fine Arts