Shana Allen
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Shana Allen

Shana L. Allen
311 Anchors Way ? Winder, GA 30680 ? ------------? ------------
Detail oriented 4th year psychology student with a passion for learning, collaboration, and developing new and existing skills.

AREAS OF STRENGTH

Customer Service Conflict Resolution
Windows 7 & Windows 10 (User Perspective) Situational Awareness
Adaptive Learning Interpersonal Skills
Written & Verbal Communication Behavioral Analysis
Microsoft Office 365 Documentation
Critical Thinking
Research

EXPERIENCE
Autism Research Intern August-2018-November-2018
Marcus Autism Center Atlanta, GA
� Clinical observation and interaction with children and parents on a daily basis as part of the clinical trials research team.
� HIPAA compliant data entry, collection, and validation.
� Documented client research results in detail for clinician analysis.
� Collected and entered patient data into electronic medical records application EPIC.
� Provided first response resolutions regarding scheduling and data questions.
� Integrated knowledge of developmental milestones with diagnostic tests ADOS, ADI, and CSBS.


Office Assistant 2014 � 2016
Bethel Christian School Jennings, LA
� Maintained hard & soft copies of electronic records with confidentiality at all times.
� First point of contact between organization and public.
� Ensured parent and staff satisfaction.
� Collaborated with staff to organize annual auction benefit.
� Designed and implemented fundraisers in support of other school events.

Missionary Training Coordinator 2013 - 2014
Global Frontier Missions Houston, TX
� Developed and implemented cultural diversity training.
� Taught ESL classes to adults and children.
� Helped refugees understand their rights and positions within new culture.
� Led afterschool pre-school program with upwards of 30 children from many different nations.
� Trained new teams on how to interact with and help refugees to receive appropriate services.

EDUCATION
American Public University System October 2016 � Present
B.S. Psychology � 102 Credit Hours
Johnson City Jr./Sr. High School 2009

*References available upon request.