Shahzaib Resume
Shahzaib Amjad
------------ ? ------------ ? Woodbridge, VA
WORK EXPERIENCE
VCU Technology and Administration Jun. ‘19 – Dec ‘19
Service Desk Technician Richmond, VA
? Respond to customer issues via phone, email, and computer chat
? Assist VCU students, faculty, and staff regarding any online issues in eServices and online account information
? Document customer interactions
? Help with office technical difficulties such as troubleshooting
? Weekly maintenance and troubleshooting on Entrust Data Card printers using TruCredential
? Create credentials for VCU students, faculty, and staff
VDOT Aug ‘19 – Dec ‘19
Student Project Intern Richmond, VA
? Collect records from localities, perform the necessary transformations and integrate them into a prototype for the statewide parcel layer
? Prep and clean the data using tableau
? Document the solutions architecture and patterns for the collection, integration, and management of the statewide parcel layer, scalable to cover a range of use cases
? Develop a process, workflow, integration (ETL) procedures and standard-based geospatial reference system, enabling the collection of parcel data from localities
Nike Jun. ‘16 – Aug. ‘17
Sales Specialist Woodbridge, VA
? Educated consumers about different technologies offered by Nike sportswear
? Ensured that the costumer consistently experienced a friendly and memorable experience
? Attentively listened to and elicited customers’ needs in order to select products that would perform optimally for them
EDUCATION
Virginia Commonwealth University December 2019
BS Information Systems Richmond, VA
? Cum Laude, 3.5/4.0 GPA
? Association of Information Tech Professionals (member), Trio Student Support Services (member), and played Intramural Basketball
SKILLS & INTERESTS
? Skills: Tableau, Microsoft Office, Oracle, Windows, Mac OSX, SQL, HTML, CSS, JavaScript, Data Analytics, Customer Service, Project Management, Market Research, Problem-Solving
? Projects:
- LAN Project – Designed a network floor plan for an office using VISIO as well as designed a storage rack diagram that would fit the storage needs of a small company.
- HOL Project – Used Linux for command-line, directories, files and setting permissions. Added section for semantic markups.
- System Proposal – Led a team to develop a system proposal for a banks new information system,
- Database Application – Led a team using Apex Oracle to develop an application for VCU faculty and students to find housing.
Shahzaib Amjad
------------ ? ------------ ? Woodbridge, VA
WORK EXPERIENCE
VCU Technology and Administration Jun. ‘19 – Dec ‘19
Service Desk Technician Richmond, VA
? Respond to customer issues via phone, email, and computer chat
? Assist VCU students, faculty, and staff regarding any online issues in eServices and online account information
? Document customer interactions
? Help with office technical difficulties such as troubleshooting
? Weekly maintenance and troubleshooting on Entrust Data Card printers using TruCredential
? Create credentials for VCU students, faculty, and staff
VDOT Aug ‘19 – Dec ‘19
Student Project Intern Richmond, VA
? Collect records from localities, perform the necessary transformations and integrate them into a prototype for the statewide parcel layer
? Prep and clean the data using tableau
? Document the solutions architecture and patterns for the collection, integration, and management of the statewide parcel layer, scalable to cover a range of use cases
? Develop a process, workflow, integration (ETL) procedures and standard-based geospatial reference system, enabling the collection of parcel data from localities
Nike Jun. ‘16 – Aug. ‘17
Sales Specialist Woodbridge, VA
? Educated consumers about different technologies offered by Nike sportswear
? Ensured that the costumer consistently experienced a friendly and memorable experience
? Attentively listened to and elicited customers’ needs in order to select products that would perform optimally for them
EDUCATION
Virginia Commonwealth University December 2019
BS Information Systems Richmond, VA
? Cum Laude, 3.5/4.0 GPA
? Association of Information Tech Professionals (member), Trio Student Support Services (member), and played Intramural Basketball
SKILLS & INTERESTS
? Skills: Tableau, Microsoft Office, Oracle, Windows, Mac OSX, SQL, HTML, CSS, JavaScript, Data Analytics, Customer Service, Project Management, Market Research, Problem-Solving
? Projects:
- LAN Project – Designed a network floor plan for an office using VISIO as well as designed a storage rack diagram that would fit the storage needs of a small company.
- HOL Project – Used Linux for command-line, directories, files and setting permissions. Added section for semantic markups.
- System Proposal – Led a team to develop a system proposal for a banks new information system,
- Database Application – Led a team using Apex Oracle to develop an application for VCU faculty and students to find housing.