Looking for a position where I can integrate enthusiasm, creativity, and technical skills that enhance the company while expanding on existing customer service skills and gaining further experience and knowledge in the service industry. I am driven and determined to better the company I work for while simultaneously bettering myself through what the company will equip me with.
Bachelor of Business Administration Eastern New Mexico University
(Expected May ‘20)
- Emphasis in Marketing
- 4.0 GPA, Dean’s List
Strong customer service skills Task oriented Self-motivated
Strong interpersonal skills Easily adaptable Attention to detail
Works well individually & on teams Enthusiastic Time management
Resident Assistant / Eastern New Mexico University Aug ‘18 - May ‘19
- Worked front desk to greet residents and answer questions in a friendly, professional manner.
- Mediated varying degrees of conflict resolution on a regular basis.
- Provided exceptional service to make residents feel welcomed and valued.
- Enhanced student experiences by designing and producing various student programs to encourage success and development.
- Underwent training directly related to community building, accommodating various resident needs while complying with current policy, and following through on safety procedures.
- Facilitated an encouraging, relaxed atmosphere to promote students’ well-being.
Bank Teller / Tucumcari Federal Savings & Loan Association Feb ‘17 – Dec ‘18
- Organized physical and virtual customer files to establish a modernized procedure of insuring excellent service accompanied with efficiency and accuracy.
- Answered phones in a professional manner to answer questions, serve customers, and take messages.
- Provided customer assistance with regular and non-regular inquiries, balance detail, and bank transactions.
- Cashed checks and processed deposits & withdrawals upon balance and signature verifications.
- Oversaw processing of night deposit bags.
- Referred complex customer conditions to appropriate bank departments.
receptionist, salon, front desk, cosmetology, customer service,