Senior Executive Assistant
ASHLEY SPRIGGINS, MBAC
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PROJECT MANAGEMENT | EXECUTIVE SUPPORT | PROCESS IMPROVEMENT
Dynamic, accomplished, and detail-oriented Project Manager highly regarded for 10+ years of progressive experience in
administration and operations for industry leaders, including 5+ years serving in the United States Air Force. Proven track
record efficiently managing complex tasks and large-scale projects to consistently surpass client expectations. Respected as a
motivational leader and influential collaborator who guides team members to successfully realize project goals under strict
deadlines and high-performance standards. Builds and maintains lasting relationships, driving company objectives through a
people-focused approach. Exemplary educational qualifications include an in-progress Master of Business Administration from
American InterContinental University. Out-of-the-box thinker committed to continuously improving daily processes and
internal communication to optimize client satisfaction and staff productivity.
SE LE C T E D HI G H LI G H T S
Increased productivity 120% for 60 employees at Andrew Jordan Industrial, LLC by executing pre-employment job safety
training using improved training methods and tracking all training deadlines.
Completed billing for 15+ wastewater improvement jobs, processed all project documents for the City of Houston, and
assisted the CEO with multiple new contracts.
Supported the sales and marketing teams at Gulf Coast Flooring and Services with daily operations as needed and expertly
processed purchase orders for 10 sites simultaneously, optimizing productivity and revenue.
Maintained patient schedules for 10 physicians and followed up with 700+ patients after procedures at the Family
Medicine Clinic, maximizing efficiency by creating multiple medical tracking databases.
Employed exceptional communication skills to facilitate 2,000+ Tel-econ messages for clinic nurses and providers and
coordinate 50+ drug representatives from 30+ pharmaceutical companies.
CO R E CO M P E T E NC I E S
Project Management Reporting/Documentation Meeting Coordination
Customer Service Executive Support Data Collection/Analysis
Human Resources Database Management Technical Skills
Process Improvement Payroll Processing Contract Management
PR O F E S S I O N A L EXP E R I E NC E
ANDREW JORDAN INDUSTRIAL, LLC | HOUSTON, TX | 2016 – PRESENT
Payroll Assistant Manager & Project Coordinator
Enter weekly company payroll and process standard and certified payroll for 60+ staff members, employing in-depth
knowledge of Paychex, Computer Ease, and LCP Tracker to efficiently perform all tasks.
Execute pre-employment training using improved training methods, tracking all training deadlines and increasing
productivity 120% for 60 employees.
Create and update employees’ HR files, maintain all digital and paper files, and conduct regular audits to identify and
rectify incomplete or missing data.
Serve as the Office Inventory Manager, managing equipment counts using Microsoft Excel and creating and distributing
invoices for multiple vendors.
Assist the CEO with new contracts, including completing billing for 15+ wastewater improvement jobs and processing all
project documents for the City of Houston.
Handle numerous project support tasks, such as coordinating meetings for Project Managers and the company’s President
and ensuring project insurance is current.
Select staff for Employee of the Month Awards, distribute birthday recognition gifts, and assist the Office Manager with
Ashley Spriggins, Resume – Page 2 ------------ | ------------
GULF COAST FLOORING & SERVICES | HOUSTON, TX | 2014 – 2016
Project Coordinator & HR Assistant Manager
Acted as the point of contact for new applicants, assisted HR with the employee review process, and maintained
comprehensive files on the company’s 60+ employees.
Managed all new contracts, including tracking profits and handling invoices for 200+ contracts.
Coordinated and scheduled all flooring installations and regularly communicated with eight Project Managers to ensure all
required staff and materials arrived on time to each site.
Expertly processed purchase orders for 10 sites simultaneously, as well as supporting the sales and marketing teams with
daily operations as needed to optimize productivity and revenue.
FAMILY MEDICINE CLINIC | EGLIN AFB, FL | 2008 – 2014
Lead Medical Support Administrative Assistant
Served as the Front Desk and Lead Administrative Manager, overseeing clinic scheduling, technician scheduling, and the
Manpower Database which organized 150+ family medicine employees.
Created multiple medical tracking databases to maximize efficiency while following up with 700+ patients after
procedures and maintaining patient schedules for 10 physicians.
Managed the Dysplasia Program and maintained detailed records for 400 participating patients.
Assisted the Commander with developing precise organizational operating instructions, as well as serving as a student
volunteer coordinator of physician-supervised cardiac stress tests.
Facilitated 2,000+ Tel-econ messages for clinic nurses and providers and coordinated 50+ drug representatives from 30+
pharmaceutical companies using exceptional communication skills.
Tactfully informed patients of lab results and scheduled follow-up appointments with physicians as required.
ED UC A T I O N
American InterContinental University, Schaumburg, IL: 2020 (expected)
Master of Business Administration (Candidate) (GPA: 3.80)
American InterContinental University, Schaumburg, IL: 2019
Bachelor of Business Administration – General Business and Management (GPA: 3.70)
Certifications or Additional Education
Texas Notary Public (Exp. 2023)
Graduate Certification in Management
Award Winning Poet (Exp. 2001)
Author of 3 book Series- The Dirty Truth Series
AD D I TI O N AL CR E D E NT I A LS
TECHNICAL SKILLS Microsoft Office / Computer Ease / Paychex / LCP Tracker
MILITARY EXPERIENCE United States Air Force, Eglin AFB, FL: 2001 – 2008
HONORS & AWARDS Flight Member Kudos Award – Family Medicine Clinic
Customer Service Award (x2) – United States Air Force
Tuskegee Airman of the Month – United States Air Force
Employee of the Month- Gulf Coast Flooring
ORGANIZATIONS University of Houston Society for Human Resources – Member
Premium Career Group- Member
American Intercontinental University Online Alumni Group-Member
The Accounting Society- Member
VOLUNTEERISM Give a Child a Christmas – Fundraiser ($5,000)
Eglin AFB Mammography – Student Volunteer, Radiology Review Upload Project
Outley Elementary- Field Day Volunteer for 200+ students