Senior Executive Assistant
no image
Location: Richmond, TX, USA
School: American Intercontinental Univ
Major: BBA

Senior Executive Assistant

ASHLEY SPRIGGINS, MBAC
Richmond, TX
------------ |  ------------
------------/in/ashley-m-spriggins-36a42a31
PROJECT MANAGEMENT | EXECUTIVE SUPPORT | PROCESS IMPROVEMENT
Dynamic, accomplished, and detail-oriented Project Manager highly regarded for 10+ years of progressive experience in
administration and operations for industry leaders, including 5+ years serving in the United States Air Force. Proven track
record efficiently managing complex tasks and large-scale projects to consistently surpass client expectations. Respected as a
motivational leader and influential collaborator who guides team members to successfully realize project goals under strict
deadlines and high-performance standards. Builds and maintains lasting relationships, driving company objectives through a
people-focused approach. Exemplary educational qualifications include an in-progress Master of Business Administration from
American InterContinental University. Out-of-the-box thinker committed to continuously improving daily processes and
internal communication to optimize client satisfaction and staff productivity.
SE LE C T E D HI G H LI G H T S
 Increased productivity 120% for 60 employees at Andrew Jordan Industrial, LLC by executing pre-employment job safety
training using improved training methods and tracking all training deadlines.
 Completed billing for 15+ wastewater improvement jobs, processed all project documents for the City of Houston, and
assisted the CEO with multiple new contracts.
 Supported the sales and marketing teams at Gulf Coast Flooring and Services with daily operations as needed and expertly
processed purchase orders for 10 sites simultaneously, optimizing productivity and revenue.
 Maintained patient schedules for 10 physicians and followed up with 700+ patients after procedures at the Family
Medicine Clinic, maximizing efficiency by creating multiple medical tracking databases.
 Employed exceptional communication skills to facilitate 2,000+ Tel-econ messages for clinic nurses and providers and
coordinate 50+ drug representatives from 30+ pharmaceutical companies.
CO R E CO M P E T E NC I E S
 Project Management  Reporting/Documentation  Meeting Coordination
 Customer Service  Executive Support  Data Collection/Analysis
 Human Resources  Database Management  Technical Skills
 Process Improvement  Payroll Processing  Contract Management
PR O F E S S I O N A L EXP E R I E NC E
ANDREW JORDAN INDUSTRIAL, LLC | HOUSTON, TX | 2016 – PRESENT
Payroll Assistant Manager & Project Coordinator
 Enter weekly company payroll and process standard and certified payroll for 60+ staff members, employing in-depth
knowledge of Paychex, Computer Ease, and LCP Tracker to efficiently perform all tasks.
 Execute pre-employment training using improved training methods, tracking all training deadlines and increasing
productivity 120% for 60 employees.
 Create and update employees’ HR files, maintain all digital and paper files, and conduct regular audits to identify and
rectify incomplete or missing data.
 Serve as the Office Inventory Manager, managing equipment counts using Microsoft Excel and creating and distributing
invoices for multiple vendors.
 Assist the CEO with new contracts, including completing billing for 15+ wastewater improvement jobs and processing all
project documents for the City of Houston.
 Handle numerous project support tasks, such as coordinating meetings for Project Managers and the company’s President
and ensuring project insurance is current.
 Select staff for Employee of the Month Awards, distribute birthday recognition gifts, and assist the Office Manager with
recruiting activities.
Ashley Spriggins, Resume – Page 2 ------------ |  ------------
GULF COAST FLOORING & SERVICES | HOUSTON, TX | 2014 – 2016
Project Coordinator & HR Assistant Manager
 Acted as the point of contact for new applicants, assisted HR with the employee review process, and maintained
comprehensive files on the company’s 60+ employees.
 Managed all new contracts, including tracking profits and handling invoices for 200+ contracts.
 Coordinated and scheduled all flooring installations and regularly communicated with eight Project Managers to ensure all
required staff and materials arrived on time to each site.
 Expertly processed purchase orders for 10 sites simultaneously, as well as supporting the sales and marketing teams with
daily operations as needed to optimize productivity and revenue.
FAMILY MEDICINE CLINIC | EGLIN AFB, FL | 2008 – 2014
Lead Medical Support Administrative Assistant
 Served as the Front Desk and Lead Administrative Manager, overseeing clinic scheduling, technician scheduling, and the
Manpower Database which organized 150+ family medicine employees.
 Created multiple medical tracking databases to maximize efficiency while following up with 700+ patients after
procedures and maintaining patient schedules for 10 physicians.
 Managed the Dysplasia Program and maintained detailed records for 400 participating patients.
 Assisted the Commander with developing precise organizational operating instructions, as well as serving as a student
volunteer coordinator of physician-supervised cardiac stress tests.
 Facilitated 2,000+ Tel-econ messages for clinic nurses and providers and coordinated 50+ drug representatives from 30+
pharmaceutical companies using exceptional communication skills.
 Tactfully informed patients of lab results and scheduled follow-up appointments with physicians as required.
ED UC A T I O N
American InterContinental University, Schaumburg, IL: 2020 (expected)
Master of Business Administration (Candidate) (GPA: 3.80)
American InterContinental University, Schaumburg, IL: 2019
Bachelor of Business Administration – General Business and Management (GPA: 3.70)
Certifications or Additional Education
 Texas Notary Public (Exp. 2023)
 Graduate Certification in Management
 Award Winning Poet (Exp. 2001)
 Author of 3 book Series- The Dirty Truth Series
AD D I TI O N AL CR E D E NT I A LS
TECHNICAL SKILLS Microsoft Office / Computer Ease / Paychex / LCP Tracker
MILITARY EXPERIENCE United States Air Force, Eglin AFB, FL: 2001 – 2008
Cardiopulmonary Technician
HONORS & AWARDS  Flight Member Kudos Award – Family Medicine Clinic
 Customer Service Award (x2) – United States Air Force
 Tuskegee Airman of the Month – United States Air Force
 Employee of the Month- Gulf Coast Flooring
ORGANIZATIONS  University of Houston Society for Human Resources – Member
 Premium Career Group- Member
 American Intercontinental University Online Alumni Group-Member
 The Accounting Society- Member
VOLUNTEERISM  Give a Child a Christmas – Fundraiser ($5,000)
 Eglin AFB Mammography – Student Volunteer, Radiology Review Upload Project
 Outley Elementary- Field Day Volunteer for 200+ students

administrative, executive, assistant