Self-motivated individual with a strong desire to succeed in all professional endeavors. Demonstrated leader with excellent interpersonal and communication skills, who excels at creating solutions with a solid reputation as an analytical problem solv
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Location: Jersey City, NJ, USA
University: Wilmington University
Major: Business management

Self-motivated individual with a strong desire to succeed in all professional endeavors. Demonstrated leader with excellent interpersonal and communication skills, who excels at creating solutions with a solid reputation as an analytical problem solv

Nabil A. Siddiqui
xxx-xxx-xxxx ♦ xxx-xxx-xxxx ♦ Jersey City, New Jersey Qualifications Summary
Self-motivated individual with a strong desire to succeed in all professional endeavors. Demonstrated leader with excellent interpersonal and communication skills, who excels at creating solutions with a solid reputation as an analytical problem solver while identifying and managing risk. Seeking a challenging position with room to leverage existing skills and expertise while balancing opportunities to gain additional knowledge and experience.
Skills & Competencies
− Project Management
− Operational Risks & Controls − Process Improvement
− Industry Regulations
− SQL/SAS/Tableau
− Audit
− Capacity Planning
Professional Experience
− Six Sigma Methodology
− Strategy & Business Development
− Data Mining & Predictive Analytics
− Risk Management
− KPI’s
− Quality Control
− Python – Currently enrolled in bootcamp
Firmwide ALM Analytics - Treasury Chief Investment Office (Contract) JPMorgan Chase & Company, Jersey City New Jersey
May 2019 – September 2019
• Conduct deep dive into existing manual adjustments and control processes across the team to identity opportunities for improvement (drive efficiencies, consistencies and process simplification)
• Identify suitable KPIs that can be leveraged to track performance with breaches escalated to senior management, aim to automate production & reduce manual overhead
• Recommend and implement potential solutions to issues and opportunities for process improvement based on analytical conclusions
• Drive process re-engineering to the end to end control model by identifying improvements and leveraging available toolsets (Tableau, Excel, Access) to own and implement changes through to completion
• Create daily status update and weekly KPI metrics detailing number and impact breaks; ensure status communicated to stakeholders in a clear and concise manner
AVP; Consumer Product Strategy Analyst II – Fraud Strategies May 2018 – Jan 2019 Bank of America Corporation, Newark Delaware
• Analyzed portfolio trends concerning risk, loss trends, marketing performance, portfolio dynamics, and bureau scoring to create credit card strategies to prevent fraud
• Exploration and manipulation of large and complex data sets using SQL and SAS and visualization of information in Excel and Tableau
• Created and coordinated the production of monthly performance reports and visuals for senior management
• Responsible for rollout of company-wide pilot programs developed as a result of programmed fraud models to meet
the banks $40 million challenge by 2020
• Managed the development of end-to-end analytical projects including data exploration and manipulation, predictive
modeling, data visualization, insight generation and presentation
AVP; Global Wealth Operations – Capacity Management & Planning Oct 2017 - April 2018 Merrill Edge, Newark Delaware
• Managed daily capacity of 225 financial advisors nationwide in multiple lines of business; assessed and anticipated potential impacts to the environment to minimize production shrinkage and downtime
• Identified and made recommendations to team managers to maximize efficiencies with capacity and service level management
• Partnered with contact center managers and Workforce to maximize resources via associate skilling and proficiencies across the contact centers to support a 24x7 environment
• Responsible for automation of dashboards by incorporating data from multiple sources using SQL and Excel/VBA

AVP; Operations Consultant – Capacity Planning & Forecasting May 2013 – Sept 2017 Bank of America Corporation, Newark Delaware
• Tactical, Strategic, and Capacity Forecasting for Fraud/Non-Fraud and Client Managed Services for onshore, offshore, and vendor management
• Worked closely with Senior leadership and directs to create precise detailed 3-year strategic plans
• Responsible for creating forecasts for Finance to be loaded as the official financial insight forecast
• Created bank standard forecast model to be used by planners and finance
• Managed team of 6 with onboarding and training of forecasting methodologies
• Led team to develop ongoing routines with senior leadership and supporting areas to maintain transparency and insight to overall work pipeline
• Managed credit claims project (2016 Q1-Q4) to upgrade associate platforms and reduce work pipeline while saving $4.6 million in losses
• Assisted with the launch of Zelle app by providing forecasts for fraud, operational risk, workload, and capacity
Claims Analyst II April 2012 – April 2013 Bank of America Corporation, Newark Delaware
• Investigated and decisioned daily incoming customer merchant, credit, or ATM claims using multiple systems and tools; resolve differences within consumer and small business settlement accounts
• Debit or credit customer's accounts as appropriate, process chargebacks, and research and resolve other general customer account inquiries as appropriate
• Maintained internal operational and financial controls to ensure that all cases are resolved in compliance with industry regulations, bank procedures, and integrity levels of the department's CMS
*** Break in employment to go back to school for Bachelor of Science ***
Personal Financial Advisor May 2006 – Aug 2011 Wilmington Trust, Wilmington Delaware
• Demonstrated a deep understanding of financial markets and effectively simplify complex financial concepts while building rapport and credibility with highly valued clientele
• Introduced clients to unique investment strategies to bring together additional client assets while engaging in positive, client-centered discussions
• Collaborated with multiple business partners to meet client’s broad range of investment needs
Education
Wilmington University, New Castle, DE
Bachelor of Science in Business Administration Major: Business Management and Administration

Project Management, Operational Risks & Controls − Process Improvement, Industry Regulations, SQL