Seeking Opportunity to Positively Impact Students
Work Experience
(Highlights)
Jaq Jaq Bird LLC
Assistant to VP of Sales/European Operations
Assist the VP of Sales with lead followup and customer relations as well as researching various sales and marketing related topics; assist European Brand Manager and company owner with day to day operational duties
Compassionate Care Inc 2400 E Devon Ave #285, Des Plaines, IL 60018 ------------
Agency/Operations Supervisor
Recruited, trained, and supervised staff of Home Service Workers to provide effective and compassionate non-medical home care service to clients in their golden years who require assistance for day to day living or are in recovery from medical issues
P B Industries Inc. Elk Grove Village, IL
Per Diem-M&R Administrator/EQ Coordinator
Worked with management, Operations, and Accounts staff to help overhaul and implement policy and procedure for handling leased intermodal equipment (containers/chassis), resulting in significant reduction of lease and maintenance/repair costs charged to PB Industries.
Responsible for oversight of processing (dispute, payment, billing) of lease/M&R costs charged to PB Industries.
Successfully negotiated mitigations with multiple Ocean Carriers and customers to eliminate tens of thousands of dollars in pending charges.
Successfully negotiated a mitigation with Evergreen Marine Corp. that saved PB Industries over $10,000 of charges, leading to recognition and cash bonus from company President.
Keystone English Academy Goyang City, Republic of Korea
English Teacher
Taught English (focusing on Conversation and Listening) to students ranging from elementary 2nd graders to 1st year University students.
Used creative approaches to motivate, drill, encourage and enhance students’ learning experience including use of technology, media, movie scripts, video, and music.
2003 Christian Heritage Academy Northfield, IL
Substitute teaching at elementary school nationally recognized for excellence
City of Evanston Evanston, IL
Technical Support-Help Desk Personnel
Daily supported City of Evanston employees with use and maintenance of PC workstations, software, and hardware. Installed and upgraded PC workstations/hardware components.
Took part in major upgrade/installation project in preparation for Y2K involving hundreds of workstations.
Assisted in the training of new Tech Support personnel and workstation users/City of Evanston employees.
Kaleidoscope Window Clean Inc. Glenview, IL
Residential Window Cleaner
Provided highest quality professional residential window cleaning service for high end clientele. Kaleidoscope’s high performance ultimately resulted in demand for services increasing to maximum capacity, even after we stopped advertising and relied solely on word-of-mouth advertisement.
Assisted in the training of new employees.
Education
DePaul University, Chicago IL 1987-89 Music Performance
Trinity International University, Deerfield, IL 1989-91, 2000 Communication
Oakton Community College, Des Plaines, IL1994-97, 2002 General Ed
(Approximately one year left to complete B.A.)
Other Qualifications
- I enjoy taking on new challenges and learning new skills, and have
successfully done so repeatedly in multiple job situations. I am confident of
my communication skills, especially in written form, ability to think ‘outside
the box’ as well as deal with conventional concepts and ideas, as well as
people skills. I have acquired skills and experiences that enable me view
setbacks and crisis as challenging opportunities and to navigate through
such circumstances.
- I am comfortable with and enjoy working/negotiating multi-cultural
environments, having had various opportunities throughout my life to be
involved in situations with people of various backgrounds working closely
together. Bi-lingual in Korean.
- Teaching/training is a role I have always had success in as well as enjoyed
regardless of the job situation.
- I spent the summer of 2003 as a staff member of a program designed to
teach conversational English to college students and young adults in the
Republic of Korea
- Familiar and comfortable with various forms of technology including PC
computer systems; taught myself to use the internet before the widespread
use of web browsers.
- Co-led a young adults group (20 - 25 attendees, age range from 20’s to
30’s) as part of leadership team at a local non-profit organization. 4+ years
as volunteer youth focused staff member with non-profit organization.
- Participated in an 18-month internship from 1995 to 1997 with non-profit
organization focusing on character development, leadership, vision
forming, and hands-on experience.
Work Experience
(Highlights)
Jaq Jaq Bird LLC
Assistant to VP of Sales/European Operations
Assist the VP of Sales with lead followup and customer relations as well as researching various sales and marketing related topics; assist European Brand Manager and company owner with day to day operational duties
Compassionate Care Inc 2400 E Devon Ave #285, Des Plaines, IL 60018 ------------
Agency/Operations Supervisor
Recruited, trained, and supervised staff of Home Service Workers to provide effective and compassionate non-medical home care service to clients in their golden years who require assistance for day to day living or are in recovery from medical issues
P B Industries Inc. Elk Grove Village, IL
Per Diem-M&R Administrator/EQ Coordinator
Worked with management, Operations, and Accounts staff to help overhaul and implement policy and procedure for handling leased intermodal equipment (containers/chassis), resulting in significant reduction of lease and maintenance/repair costs charged to PB Industries.
Responsible for oversight of processing (dispute, payment, billing) of lease/M&R costs charged to PB Industries.
Successfully negotiated mitigations with multiple Ocean Carriers and customers to eliminate tens of thousands of dollars in pending charges.
Successfully negotiated a mitigation with Evergreen Marine Corp. that saved PB Industries over $10,000 of charges, leading to recognition and cash bonus from company President.
Keystone English Academy Goyang City, Republic of Korea
English Teacher
Taught English (focusing on Conversation and Listening) to students ranging from elementary 2nd graders to 1st year University students.
Used creative approaches to motivate, drill, encourage and enhance students’ learning experience including use of technology, media, movie scripts, video, and music.
2003 Christian Heritage Academy Northfield, IL
Substitute teaching at elementary school nationally recognized for excellence
City of Evanston Evanston, IL
Technical Support-Help Desk Personnel
Daily supported City of Evanston employees with use and maintenance of PC workstations, software, and hardware. Installed and upgraded PC workstations/hardware components.
Took part in major upgrade/installation project in preparation for Y2K involving hundreds of workstations.
Assisted in the training of new Tech Support personnel and workstation users/City of Evanston employees.
Kaleidoscope Window Clean Inc. Glenview, IL
Residential Window Cleaner
Provided highest quality professional residential window cleaning service for high end clientele. Kaleidoscope’s high performance ultimately resulted in demand for services increasing to maximum capacity, even after we stopped advertising and relied solely on word-of-mouth advertisement.
Assisted in the training of new employees.
Education
DePaul University, Chicago IL 1987-89 Music Performance
Trinity International University, Deerfield, IL 1989-91, 2000 Communication
Oakton Community College, Des Plaines, IL1994-97, 2002 General Ed
(Approximately one year left to complete B.A.)
Other Qualifications
- I enjoy taking on new challenges and learning new skills, and have
successfully done so repeatedly in multiple job situations. I am confident of
my communication skills, especially in written form, ability to think ‘outside
the box’ as well as deal with conventional concepts and ideas, as well as
people skills. I have acquired skills and experiences that enable me view
setbacks and crisis as challenging opportunities and to navigate through
such circumstances.
- I am comfortable with and enjoy working/negotiating multi-cultural
environments, having had various opportunities throughout my life to be
involved in situations with people of various backgrounds working closely
together. Bi-lingual in Korean.
- Teaching/training is a role I have always had success in as well as enjoyed
regardless of the job situation.
- I spent the summer of 2003 as a staff member of a program designed to
teach conversational English to college students and young adults in the
Republic of Korea
- Familiar and comfortable with various forms of technology including PC
computer systems; taught myself to use the internet before the widespread
use of web browsers.
- Co-led a young adults group (20 - 25 attendees, age range from 20’s to
30’s) as part of leadership team at a local non-profit organization. 4+ years
as volunteer youth focused staff member with non-profit organization.
- Participated in an 18-month internship from 1995 to 1997 with non-profit
organization focusing on character development, leadership, vision
forming, and hands-on experience.