Satta Kpakio Resume
17456 Tangariro sq, Dumfries , VA 22025 ------------- - ------------
Objective
As a current graduate of Old Dominion University, I have this drive to be involved as much as possible throughout my college experience. I have the trait of determination meaning I would do anything if I just put my mind to it. I enjoy learning new things and being able to use that knowledge that could be implemented in the opportunities at hand.
Organizations
Girls Lifting Other Women (G.L.O.W) - Co-Founder and President – this is an organization that provides women the courage, motivation and confidence by joining together and uplifting one another. With the help of our empowering words and actions, these women will have the ability to GLOW in their own way.
Education
College- 2014-2019- Old Dominion University, Norfolk, VA — Communication Major with a minor in Community Health, Class of 2019
Experience
World Financial Group- June 2019-Present
- Help families make and save money
- Issue insurance plans
Customer Service Rep, Value City Furniture – May 2018- May 2019
- skilled in customer service
?- organized deliveries and pickups that came in and out of store?
- called 5 trucks full of deliveries each day , confirming delivery times
?- set up service dates for damaged merchandise?- connected financing options to customer invoices
?- contacted customers when delays of merchandise appeared in our system
Sales Associate, Nordstrom, VA — Jan 2018- May 2018
- personal styling for my regular customers
?- sold an average of $10,000 worth of merchandise each pay period?
- gained exceptional customer service skills
?- trained new employees
?- opened approximately 20 new credit card accounts during the holidays
Vans- Sales Associate – Sept 2017- Jan 2018
- organized stock room?- met monthly sales goals
?- gained exceptional customer service skills?
- trained new employees
Call Center Representative IMA— 2016-Nov 2016
- retrieved approximately 50 outbound and inbound calls daily?
- fast paced working environment
?- sold my average goal of 10 products each shift
Skills
Microsoft Office proficient, iMovie, YouTube, Social Media, English, Customer service (retail/office), event planning experience, exceptional leadership skills
Volunteer
The Hilda M. Berg Homeless Prevention Center- 2010-2014
- Church tradition of serving individuals at the center food during the holidays
Sunrise Senior Living – Nursing Home - 2010-2014
- Participated and organized activities for the elderly
- Worked in the office (desk receptionist)
17456 Tangariro sq, Dumfries , VA 22025 ------------- - ------------
Objective
As a current graduate of Old Dominion University, I have this drive to be involved as much as possible throughout my college experience. I have the trait of determination meaning I would do anything if I just put my mind to it. I enjoy learning new things and being able to use that knowledge that could be implemented in the opportunities at hand.
Organizations
Girls Lifting Other Women (G.L.O.W) - Co-Founder and President – this is an organization that provides women the courage, motivation and confidence by joining together and uplifting one another. With the help of our empowering words and actions, these women will have the ability to GLOW in their own way.
Education
College- 2014-2019- Old Dominion University, Norfolk, VA — Communication Major with a minor in Community Health, Class of 2019
Experience
World Financial Group- June 2019-Present
- Help families make and save money
- Issue insurance plans
Customer Service Rep, Value City Furniture – May 2018- May 2019
- skilled in customer service
?- organized deliveries and pickups that came in and out of store?
- called 5 trucks full of deliveries each day , confirming delivery times
?- set up service dates for damaged merchandise?- connected financing options to customer invoices
?- contacted customers when delays of merchandise appeared in our system
Sales Associate, Nordstrom, VA — Jan 2018- May 2018
- personal styling for my regular customers
?- sold an average of $10,000 worth of merchandise each pay period?
- gained exceptional customer service skills
?- trained new employees
?- opened approximately 20 new credit card accounts during the holidays
Vans- Sales Associate – Sept 2017- Jan 2018
- organized stock room?- met monthly sales goals
?- gained exceptional customer service skills?
- trained new employees
Call Center Representative IMA— 2016-Nov 2016
- retrieved approximately 50 outbound and inbound calls daily?
- fast paced working environment
?- sold my average goal of 10 products each shift
Skills
Microsoft Office proficient, iMovie, YouTube, Social Media, English, Customer service (retail/office), event planning experience, exceptional leadership skills
Volunteer
The Hilda M. Berg Homeless Prevention Center- 2010-2014
- Church tradition of serving individuals at the center food during the holidays
Sunrise Senior Living – Nursing Home - 2010-2014
- Participated and organized activities for the elderly
- Worked in the office (desk receptionist)