Sandy L Rollins
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Sandy L Rollins

SANDY ROLLINS
------------ ? ------------ 1205 S.9th St. Las Vegas, NV. 89104

Current cocktail server at the Cosmopolitan of Las Vegas. Currently obtaining a masters degree in Social Work.

? Staff Recruitment/Training
? Wine Knowledge
? Craft Cocktails
? Fast-paced service ? Sales
? Hiring and Maintaining Staff
? Cost Control
? Waste Reduction ? Strong Leadership Skills
? Brand Ambassador
? Community Relations
? High Operational Standards

EDUCATION

Master of Arts (Social Work), expected graduation date 2021
Widener University

BACHELOR OF ARTS (SOCIAL AND BEHAVIORAL SCIENCE), 2005
The Ohio State University


EXPERIENCE

Cosmopolitan 2017-current
Casino Cocktail Server
………………………………………………………………………………………………………………………………………………………………………………………….
Jerry’s Nugget Casino 2016-2017
Food and Beverage Manager
…………………………............................................................................................................................................................................................................................... • Management: Manage FOH staff of 40-50
• Skills: Created ways for the owners to earn more money on the upselling of items
• Leadership: Assisted with the creation of better customer service platforms
• P.O.S. System: Micros
• 500-600 covers a shift

Wall Street Nightclub and Show Bar ? 2012-2016
OWNER/GENERAL MANAGER
? Leadership: Hired and trained bar staff of 100 or more to operate in a high-volume, fast-paced environment.
? Office Management: Created inventory logs to track and control cost of goods sold.
? Training: Wrote staff training manual and conducted on-going bar staff training sessions.
? Interpersonal: Honed customer relationship skills with easy-going, friendly attitude and a client-first work ethic.
? Marketing: Handled all social media postings to advertise bar events and build online following.
? Event Management: Coordinate large scale entertainment shows, staff for all roles

Bossy Grrl’s Pinup Joint ? 2011-2014
OWNER & OPERATOR
? Leadership: Hired and trained bar staff for a start-up bar with light food offerings and espresso bar.
? Restaurant Design and Decor: Designed the interior. Selected paint colors, table types and artwork to create a unique, eclectic bar to appeal to the desired customer base.
? Hiring: Conducted hiring fair to recruit staff that fit the style and feel of this unique bar.
? Branding: Developed persona-based marketing campaign for bar to use in all marketing efforts, including internal posters, social and online media, radio advertisements and printed external fliers.

Twin Valley Behavior Health ? 2006-2011
THERAPEUTIC PROGRAM WORKER
? Program Design: Developed physical health program for patients to help with weight control and stress management.
? Patient Care: Developed trusting relationship with clients during therapy sessions.
? Patient Care Practices: Selected to represent staff at conferences to learn and adapt new patient care practices.

REFERENCES

? Jessica Shrader, Former Business Associate ------------
? Amber Myers, Former Business Associate ------------