Samantha�s resume
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Samantha�s resume

Samantha Harper
20793 N Marquez Drive
Maricopa, AZ 85138
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Skills
Team Oriented

Interpersonal skills

Communication

Professional

Driven

Multitasking

Ability to work under pressure

Conflict Resolution

Dependable/Reliable

Self-Motivated

Creativity

Organized

Technical Skills

Time Management
Experience
May 2018-March 2019
Montana Club, 4561 N Reserve Missoula, MT 59808 - Server
Deliver exceptional, friendly, and fast service
Answered questions about menu items and made recommendations when requested
Accurately recorded orders and partnered with team members to serve food and beverages that exceed guests’ expectations.
Regularly checked on guests to ensure satisfaction with each food course and beverage
Consistently adhere to quality expectations and standards
Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special needs.

July 2016 - May 2018
Buffalo Wild Wings, 2615 Radio Way, Missoula, MT 59808- Server
Deliver exceptional, friendly, and fast service
Answered questions about menu items and made recommendations when requested
Accurately recorded orders and partnered with team members to serve food and beverages that exceed guests’ expectations.
Regularly checked on guests to ensure satisfaction with each food course and beverage
Consistently adhere to quality expectations and standards
Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special needs.

September 2014 - May 2016
Massage Envy, 1595 Grand Ave, Billings, MT 59102 - Front Desk Associate
Responsible for opening and closing register at the start and end of the work day
Complete daily tasks to have therapist on schedule
Perform cleaning at the end of the day
Greet customers warmly, acknowledging regular clientele, and encouraging price saving promotions and new products
Resolve customer concerns while maintaining a calm attitude even during high volume
times and challenging circumstances
Provide courteous and professional customer service. Direct customers and
provided product information.

Education
August 2016 - May 2018
University of Montana, 32 Campus Dr, Missoula, MT 59812- Accounting/Finance
September 2014 - May 2016
Rocky Mountain College, 1511 Poly Drive, Billings, MT 59102- Business Management


* References available upon request *