Samantha Cislo Resume
SAMANTHA CISLO
231 Market Street, Marcus Hook, PA 19061 ·------------
S------------
EXPERIENCE
MAY 2019 – PRESENT
BAKERY COORDINATOR, WEGMAN’S CONCORDVILLE, PA
Manage department team members, solve customer and employee problems, maintain high standards in both customer service and bakery products, ensure accurate production of custom and standard orders, maintain and order supplies
SEPTEMBER 2015 – MAY 2019
CAKES TEAM MEMBER, WEGMAN’S CONCORDVILLE, PA
Decorated and prepped all cakes and dessert items, created custom cakes per customer instructions, delivered impeccable customer service, answered phone and worked with instore customers, maintained a clean and organized workspace and department
MAY 2015 – DECEMBER 2015
OFFICE ASSISTANT, WILMINGTON UNIVERSITY WILMINGTON, DE
Provided customer service to both students and staff, organized and processed student class requests, maintained a clean and safe workspace and campus, provided office support
MAY 2014 – SEPTEMBER 2015
BAKING/PASTRY TEAM MEMBER, SWEET FREEDOM BAKERY BRWYN MAWR, PA
Prepped and baked all products, frostings, sauces; maintained a clean and uncontaminated workspace; greeted and helped customers to ensure satisfaction
FEBRUARY 2012 – JANUARY 2014
CIRCULATION DESK CLERK, CONRAD HILTON LIBRARY HYDE PARK, NY
Greeted patrons, assisted students in locating resources
OCTOBER 2009 – MAY 2010
ASSISTANT, CHRISTINE MARIE’S CATERING GARNET VALLEY, PA
Assisted C.E.C. Christine Neugebaur with prep work, set-up, service, and clean-up for events
NOVEMBER 2009 – FEBRUARY 2011
TECHNICIAN’S ASSISTANT, J.V. DI-VERSION HAIR STUDIO GLEN MILLS, PA
Greeted and set up clients for service, answered phones, and scheduled appointments
EDUCATION
MAY 2014
BACHELOR’S DEGREE IN BUSINESS MANAGEMENT,
CULINARY INSTITUTE OF AMERICA, HYDE PARK, NY
NOVEMBER 2012
ASSOCIATE’S DEGREE IN BAKING AND PASTRY ARTS,
CULINARY INSTITUTE OF AMERICA, HYDE PARK, NY
JUNE 2010
ACADEMIC DIPLOMA, CHICHESTER HIGH SCHOOL, BOOTHWYN, PA
SKILLS
• Ability to problem solve
• Excellent customer service record
• Detail Oriented
• Self-motivated
ACTIVITIES
Member of ARF of South Eastern PA (Animal Rescue Foundation)
Member of Cokesbury United Methodist Church
SAMANTHA CISLO
231 Market Street, Marcus Hook, PA 19061 ·------------
S------------
EXPERIENCE
MAY 2019 – PRESENT
BAKERY COORDINATOR, WEGMAN’S CONCORDVILLE, PA
Manage department team members, solve customer and employee problems, maintain high standards in both customer service and bakery products, ensure accurate production of custom and standard orders, maintain and order supplies
SEPTEMBER 2015 – MAY 2019
CAKES TEAM MEMBER, WEGMAN’S CONCORDVILLE, PA
Decorated and prepped all cakes and dessert items, created custom cakes per customer instructions, delivered impeccable customer service, answered phone and worked with instore customers, maintained a clean and organized workspace and department
MAY 2015 – DECEMBER 2015
OFFICE ASSISTANT, WILMINGTON UNIVERSITY WILMINGTON, DE
Provided customer service to both students and staff, organized and processed student class requests, maintained a clean and safe workspace and campus, provided office support
MAY 2014 – SEPTEMBER 2015
BAKING/PASTRY TEAM MEMBER, SWEET FREEDOM BAKERY BRWYN MAWR, PA
Prepped and baked all products, frostings, sauces; maintained a clean and uncontaminated workspace; greeted and helped customers to ensure satisfaction
FEBRUARY 2012 – JANUARY 2014
CIRCULATION DESK CLERK, CONRAD HILTON LIBRARY HYDE PARK, NY
Greeted patrons, assisted students in locating resources
OCTOBER 2009 – MAY 2010
ASSISTANT, CHRISTINE MARIE’S CATERING GARNET VALLEY, PA
Assisted C.E.C. Christine Neugebaur with prep work, set-up, service, and clean-up for events
NOVEMBER 2009 – FEBRUARY 2011
TECHNICIAN’S ASSISTANT, J.V. DI-VERSION HAIR STUDIO GLEN MILLS, PA
Greeted and set up clients for service, answered phones, and scheduled appointments
EDUCATION
MAY 2014
BACHELOR’S DEGREE IN BUSINESS MANAGEMENT,
CULINARY INSTITUTE OF AMERICA, HYDE PARK, NY
NOVEMBER 2012
ASSOCIATE’S DEGREE IN BAKING AND PASTRY ARTS,
CULINARY INSTITUTE OF AMERICA, HYDE PARK, NY
JUNE 2010
ACADEMIC DIPLOMA, CHICHESTER HIGH SCHOOL, BOOTHWYN, PA
SKILLS
• Ability to problem solve
• Excellent customer service record
• Detail Oriented
• Self-motivated
ACTIVITIES
Member of ARF of South Eastern PA (Animal Rescue Foundation)
Member of Cokesbury United Methodist Church