Sales Support
no image
Sales Support

QUALIFICATION SUMMARY

Global Business Professional with operational process improvement. Trusted business leader who works cross functionally with multiple departments to achieve business objectives. Sales driver of new business growth.


CORE COMPETENCIES

International Business Management & Marketing � Customer Service
� Inquiry or sell programs and services to current and prospective customers through phone call to explain types and value of services offered
� General Relationship and communications techniques.
� Cross-Collaborative Communication
Generate Additional Sales Revenue
? Cross- Selling and Up -Selling to current customers.
? Consumer behavior, and customer satisfaction, for classic and modern markets.
? Legal disciplines on sales and marketing, whether local, regional and international.
? Strategic Sales Management
Analyze Customer Buying Potential ? To overcome resistance and objections, quoting prices, negotiating with customers and closing the sales
? Sales technique, how you can turn prospect into customers, how to increase sales and maximizing revenue generating namely in tough times.
? Sales agreements negotiations and finalization, private as well as government sales
? Contract negotiation.
Closing Sales ? Entering customer information into database and maintaining accurate sales report.
? Financial implications for sales, and banking systems concerning ways of payments.

Tri-Lingual ? Arabic | English
Software Application Apps � Microsoft Office Suite.

EDUCATION & CERTIFICATION

BUSINESS ADMINISTRATION CERTIFICATE 2020
Community College of Denver | Denver CO

BACHELOR OF SCIENCE IN MARKETING 2007
Baghdad, Iraq


CERTIFICATE IN BUSINESS ADMINISTRATION 2020
Community College of Denver | Denver CO

PRESENTATION SKILLS TRAINING CERTIFICATE 2015
American Institute for Learning and Human Development | Doha, Qatar

ACADEMIC ENGLISH CERTIFICATE 2011
University of Denver | Denver CO

MULTIPLE INTELLIGENCE SKILLS TRAINING PROGRAM CERTIFICATE 2007
American Institute for Learning and Human Development | Doha, Qatar


WORK EXPERIENCE

ASSISTANT SALES EXECUTIVE 2011-2015
International Trading Company, LTD | Doha, Qatar
Roles & Responsibilities:
? Participated in setting up a sales and marketing plan dedicated for the Qatari Market. (That includes, monthly target, target/head, market sector, target/products, USD Contribution/head).
? Prepared market analysis reports to highlight market condition, sales forecast and to determine target customers.
? Worked closely with the management to set up a pricing strategy and then agreed on a price list in line with our market research.
? Initiated sales campaigns to promote and sale the company�s products (e.g. frozen foods) in Qatar.
? Generated sales opportunities ($200K - $300K) by securing several deals with different customers in the local market (e.g. hotels, restaurants, food processing vendors. Etc.).
? 6- Collaborated with other departments to ensure customer satisfaction and revenue attainment met.
? 7- Acted to handle and sort out customers complains and issues, in a timely and professionally manner.
? 8- Updated KPI dashboard and monthly reports to be shared with the managements and other stakeholders within the company, to evaluate our sales performance, and agree on next steps or resolutions for currents issues or downfalls.
? 9- Liaised with the accounting team to ensure swift payment collection from our customers, and to assess and decide on credit requests on behalf of the management.
? Liaised with the Operation team to ensure in time delivery to our customers, and swiftly intervene to solve any issue and/or report any delay to customers to agree on whatever options to sort that issue out.

Accomplishments:

? During the period between 2011 - 2015, I managed to promote the accumulated sales by 20 % with annual increase by average 5-5,5 %, generating additional revenue annually by as an average by 5-7 % as net profit.
Our sales target for selling food staff budget 2011 � 2012 was 10 % we achieved 7,5 % ( USD 537000 ) with net profit of 7 % ( USD 35000 ) , 2012 � 2013 was 5 % ( USD 564000 ) net profit was 6 % ( USD 32250 ) , in 2013-2014 was 4,5 % ( USD 589500 ) with net profit of 5 % ( USD 28250 ) , in 2014-2015 was 4 % ( USD 613100 ) with 4,5 % ( USD 26500 ) as net profit .