Sales Professional
JC6326 Summer Grace St, Colorado Springs, CO80------------ - ------------ SProject Manager and Business Development Manager dedicated to continuous processimprovement in the face of rapidly evolving and changing markets. Extremely results-orientedand proactive in addressing and resolving problems. Skilled Manager with solid experiencemanaging all levels of multiple projects including budgeting and administration.SExceptional interpersonal communicationClient account managementDeadline-orientedOrganizedProject managementEfficient multi-taskerBudget developmentConsistently meet goalsEffective leaderCustomer service-orientedEmployee schedulingConflict resolutionW H08/2011to 08/2018Project Manager and Business Development ManagerInfoPros – Colorado Springs, COPlan, execute, and deliver projects according to the specified schedule and budget.Includes managing the efforts of the project team, coordinating all client communication,ensuring the quality of all client deliverable's, working with sales to address changes inthe project scope, and assisting other managers in resource planning.Perform day-to-day operational aspects of multiple projects and the respective projectteams using proven methodology and project standards.Identify opportunities for new leads.Gathering information to determine scope of work, pricing and drafting proposals.Identify risks and actively problem solves to hit all project objectives and goals.Ability to lead and coordinate small project teams which require cross-functionalinvolvement.Specialty areas of focus: Training and eLearning development and deployment, platformconversion, manual development, OLH development and asset conversion processing.Tools Utilized with Project Teams: Word, InDesign, MadCap Flare, RoboHelp, FrameMaker, CAD, Vector Art, Adobe Products, Excel, Visio, PowerPoint, Salesforce,SharePoint.01/2010to 08/2011Corporate Administrative Operations CoordinatorEmergicare Inc – Colorado Springs, COAssist the President and CEO, corporate office management of 5 locations, managescalendars, appointments and daily schedules for multiple departments.Managing travel arrangements both national and internationally, accountspayable/accounts receivable, processing develop and implemented new organizationalsystems to manage operations and company policy develop manuals for medical clinics Manage all mail and phone systems while maintaining and developing extensive propertyinformation: Buying/selling, Titles, and Contracts Property Management: Leases,Contracts, Showings, etc.Project management and efficient problem solving, utilizing technology, computersystems, managing data, and computer skills.11/2007to 01/2010Restaurant Server and Trainer/Shift ManagerGood Company Restaurant/ OscarsResponsible for guest services.Supervised, trained and evaluated incoming employees.Helped manage inventory
08/2006 to 08/2007– Colorado Springs , Administrative Office Assistant Life Care Center Of Colorado Springs E CO Developed and implemented multiple operating systems to optimize outpatient clinic where very little previously existed. Increased patient load by over 50% by: Developed strategies for introducing our services to prospective Doctors and clients. Developed a strategy for reaching and penetrating a city wide physicians list of hundreds. Created strategies to assist patients in customizing individual therapy programs, promote healthy lifestyle changes as identified by a Licensed Physical Therapist and to promote an all-around healthy way of living. Created documentation forms, Verification worksheets, Referral logging systems, Maintain patient records, Create an auditing system to keep records up to date, as well as multiple handouts for clients. Primary responsibilities included: Project management and problem solving, working with diverse populations, utilizing technology, operation of computer systems, managing data, and computer skills including Microsoft office products and internet. Scheduling patients, Patient follow-up, Physician follow-up, Insurance Verifications, Patient Registrations and consent forms, Assist in patient treatments, Teach a pool therapy class ,Auditing, Computing weekly reports, Documentation for facility records, Computer data entry, and additional office work as required. May 2006 Bachelor of Science : Health Sciences, Sports Health and Wellness University of Colorado - Colorado Springs , CO Health Sciences, Sports Health and Wellness. Also completed the teaching certification test to teach Physical Education K-12 May 2002 C High School Diploma Rampart High School - Colorado Springs , CO Notary Public for the state of Colorado. A Member, Cane Haven Animal Rescue Volunteer, 2018 to Current Committee Member, Boys and Girls Club of the Pikes Peak Region, 2016 to Current
JC6326 Summer Grace St, Colorado Springs, CO80------------ - ------------ SProject Manager and Business Development Manager dedicated to continuous processimprovement in the face of rapidly evolving and changing markets. Extremely results-orientedand proactive in addressing and resolving problems. Skilled Manager with solid experiencemanaging all levels of multiple projects including budgeting and administration.SExceptional interpersonal communicationClient account managementDeadline-orientedOrganizedProject managementEfficient multi-taskerBudget developmentConsistently meet goalsEffective leaderCustomer service-orientedEmployee schedulingConflict resolutionW H08/2011to 08/2018Project Manager and Business Development ManagerInfoPros – Colorado Springs, COPlan, execute, and deliver projects according to the specified schedule and budget.Includes managing the efforts of the project team, coordinating all client communication,ensuring the quality of all client deliverable's, working with sales to address changes inthe project scope, and assisting other managers in resource planning.Perform day-to-day operational aspects of multiple projects and the respective projectteams using proven methodology and project standards.Identify opportunities for new leads.Gathering information to determine scope of work, pricing and drafting proposals.Identify risks and actively problem solves to hit all project objectives and goals.Ability to lead and coordinate small project teams which require cross-functionalinvolvement.Specialty areas of focus: Training and eLearning development and deployment, platformconversion, manual development, OLH development and asset conversion processing.Tools Utilized with Project Teams: Word, InDesign, MadCap Flare, RoboHelp, FrameMaker, CAD, Vector Art, Adobe Products, Excel, Visio, PowerPoint, Salesforce,SharePoint.01/2010to 08/2011Corporate Administrative Operations CoordinatorEmergicare Inc – Colorado Springs, COAssist the President and CEO, corporate office management of 5 locations, managescalendars, appointments and daily schedules for multiple departments.Managing travel arrangements both national and internationally, accountspayable/accounts receivable, processing develop and implemented new organizationalsystems to manage operations and company policy develop manuals for medical clinics Manage all mail and phone systems while maintaining and developing extensive propertyinformation: Buying/selling, Titles, and Contracts Property Management: Leases,Contracts, Showings, etc.Project management and efficient problem solving, utilizing technology, computersystems, managing data, and computer skills.11/2007to 01/2010Restaurant Server and Trainer/Shift ManagerGood Company Restaurant/ OscarsResponsible for guest services.Supervised, trained and evaluated incoming employees.Helped manage inventory
08/2006 to 08/2007– Colorado Springs , Administrative Office Assistant Life Care Center Of Colorado Springs E CO Developed and implemented multiple operating systems to optimize outpatient clinic where very little previously existed. Increased patient load by over 50% by: Developed strategies for introducing our services to prospective Doctors and clients. Developed a strategy for reaching and penetrating a city wide physicians list of hundreds. Created strategies to assist patients in customizing individual therapy programs, promote healthy lifestyle changes as identified by a Licensed Physical Therapist and to promote an all-around healthy way of living. Created documentation forms, Verification worksheets, Referral logging systems, Maintain patient records, Create an auditing system to keep records up to date, as well as multiple handouts for clients. Primary responsibilities included: Project management and problem solving, working with diverse populations, utilizing technology, operation of computer systems, managing data, and computer skills including Microsoft office products and internet. Scheduling patients, Patient follow-up, Physician follow-up, Insurance Verifications, Patient Registrations and consent forms, Assist in patient treatments, Teach a pool therapy class ,Auditing, Computing weekly reports, Documentation for facility records, Computer data entry, and additional office work as required. May 2006 Bachelor of Science : Health Sciences, Sports Health and Wellness University of Colorado - Colorado Springs , CO Health Sciences, Sports Health and Wellness. Also completed the teaching certification test to teach Physical Education K-12 May 2002 C High School Diploma Rampart High School - Colorado Springs , CO Notary Public for the state of Colorado. A Member, Cane Haven Animal Rescue Volunteer, 2018 to Current Committee Member, Boys and Girls Club of the Pikes Peak Region, 2016 to Current