sales & marketing
Chandima Pigera
274/1A, Pattivila,Gonawala, Sri Lanka
Mobile:------------1
E-mail:------------
EDUCATION
• Bachelor of Business Management Studies 06/2012–06/2016
Open University of Sri Lanka, Nawala (Sri Lanka)
• Certificate in Entrepreneurship & Small Business 08/2006 -08/2007
Management
Open University of Sri Lanka, Nawala (Sri Lanka)
• Diploma in English 09/1995-09/1996
Aquinas College, Borella, Sri Lanka
• General Certificate of Education – (G.C.E.-Advanced Level) 08/1996
TRAINING
• Key elements of foreign contract of sale, delivery terms,incoterms,documentary credits for import & export 02/2012
Federation of Ceylon Chamber of Commerce (Sri Lanka)
• Import & Export Procedures
Export Development Board, (Sri Lanka) 01/2012-03/2012
• Customs Procedures & Documentation
Ceylon National Chamber of Industries, (Sri Lanka) 06/2019
HIGHLIGHTS OF QUALIFICATION
• Excellent Communication & interpersonal Skills & telephone manners
• Good Team Player/ Multi-tasking & High CRM /Customer retention
• Adaptability & Flexibility, Analytical skills & Positivism
• Computer skills includes Microsoft Office, internet and email - PowerPoint Presentations
• Over 20 years of experience in international Sales & Marketing/Import & Export
• Self-motivated and strong attention to details
• Multi-tasking
• Strong CRM practices /Problem solver/Relationship builder
• Task oriented in meeting with deadlines
• Sound knowledge on international /digital marketing techniques –B2B,B2C Marketing/SEO/Online marketing/Telemarketing/Trading
• Sound knowledge on business administration and Business finance
• Good negotiator on pricing, terms & conditions
• Driving License -B
PROFESSIONAL EXPERIENCE
Process Control Clerk 01/1997-05/1998
C&H Lanka Ltd,
Free Trade Zone, Biyagama, Sri Lanka.
• Estimated of Raw material for clothing for production Department
Secretary/Marketing Executive 06/98-11/2011
Associated specialty Rubbers (Pvt) Ltd.
Undugoda, Kegalle, Sri Lanka
• Coordinated directly with foreign buyers/prospecting new markets
• Involved in business development through B2B portals
• Purchased raw materials for production
• Organized shipping scheduled and coordinated with factory manager
• Tracked payments and followed up with delayed payments
• Involved in Inventory control
• Prepared presentations & handled entire secretarial task
• Prepared invoices, and sales statements/used digital marketing tools to enhance business
• Customer services, satisfaction through digital updates
Export Sales Manager 11/2011- Present
Malwatte Valley Plantations PLC,
280, Dam Street, Colombo12, Sri Lanka
• Analysed the potential of the assigned markets-national /International
• Negotiation, control, and search of agents and distributors in the country or countries assigned.
• Planning and executing marketing strategies managing the resources available
• Market research through trend analysis, statistics and understand the volatility
• Monitoring & measuring analytical measures how to improve the customer base
• Digital market concept via SEO/SMS/On line marketing/email marketing/LinkedIn/FB/website update and posting to hunt new client base
• Responding to all customer/vendor/suppliers inquiries & solving problems
• Maintaining, developing a strong friendly relationship with new and existing customers
• Established Foreign Sale Contracts / Proforma Invoices/Reports/Graphs/P&L statements
• Negotiated prices/terms/contracts ethically and profitably
• Inspected production, quality, and Packing prior to deliveries to clients
• Logistic arrangements –communication with both Airlines and Shipping lines to ensure lowest quotations for the faster services regarding import and export consignments.
• Participating Trade Shoe fairs/Trade Exhibitions/Workshops/Training internationally
• Flexibility in working hours bases on pressurized environment
• Trading/Online marketing B2B, B2C portals, Telemarketing, Direct marketing, Digital marketing-SEO/Linkedin/FB in a bid to develop the business
REFERENCES: Available upon request
Chandima Pigera
274/1A, Pattivila,Gonawala, Sri Lanka
Mobile:------------1
E-mail:------------
EDUCATION
• Bachelor of Business Management Studies 06/2012–06/2016
Open University of Sri Lanka, Nawala (Sri Lanka)
• Certificate in Entrepreneurship & Small Business 08/2006 -08/2007
Management
Open University of Sri Lanka, Nawala (Sri Lanka)
• Diploma in English 09/1995-09/1996
Aquinas College, Borella, Sri Lanka
• General Certificate of Education – (G.C.E.-Advanced Level) 08/1996
TRAINING
• Key elements of foreign contract of sale, delivery terms,incoterms,documentary credits for import & export 02/2012
Federation of Ceylon Chamber of Commerce (Sri Lanka)
• Import & Export Procedures
Export Development Board, (Sri Lanka) 01/2012-03/2012
• Customs Procedures & Documentation
Ceylon National Chamber of Industries, (Sri Lanka) 06/2019
HIGHLIGHTS OF QUALIFICATION
• Excellent Communication & interpersonal Skills & telephone manners
• Good Team Player/ Multi-tasking & High CRM /Customer retention
• Adaptability & Flexibility, Analytical skills & Positivism
• Computer skills includes Microsoft Office, internet and email - PowerPoint Presentations
• Over 20 years of experience in international Sales & Marketing/Import & Export
• Self-motivated and strong attention to details
• Multi-tasking
• Strong CRM practices /Problem solver/Relationship builder
• Task oriented in meeting with deadlines
• Sound knowledge on international /digital marketing techniques –B2B,B2C Marketing/SEO/Online marketing/Telemarketing/Trading
• Sound knowledge on business administration and Business finance
• Good negotiator on pricing, terms & conditions
• Driving License -B
PROFESSIONAL EXPERIENCE
Process Control Clerk 01/1997-05/1998
C&H Lanka Ltd,
Free Trade Zone, Biyagama, Sri Lanka.
• Estimated of Raw material for clothing for production Department
Secretary/Marketing Executive 06/98-11/2011
Associated specialty Rubbers (Pvt) Ltd.
Undugoda, Kegalle, Sri Lanka
• Coordinated directly with foreign buyers/prospecting new markets
• Involved in business development through B2B portals
• Purchased raw materials for production
• Organized shipping scheduled and coordinated with factory manager
• Tracked payments and followed up with delayed payments
• Involved in Inventory control
• Prepared presentations & handled entire secretarial task
• Prepared invoices, and sales statements/used digital marketing tools to enhance business
• Customer services, satisfaction through digital updates
Export Sales Manager 11/2011- Present
Malwatte Valley Plantations PLC,
280, Dam Street, Colombo12, Sri Lanka
• Analysed the potential of the assigned markets-national /International
• Negotiation, control, and search of agents and distributors in the country or countries assigned.
• Planning and executing marketing strategies managing the resources available
• Market research through trend analysis, statistics and understand the volatility
• Monitoring & measuring analytical measures how to improve the customer base
• Digital market concept via SEO/SMS/On line marketing/email marketing/LinkedIn/FB/website update and posting to hunt new client base
• Responding to all customer/vendor/suppliers inquiries & solving problems
• Maintaining, developing a strong friendly relationship with new and existing customers
• Established Foreign Sale Contracts / Proforma Invoices/Reports/Graphs/P&L statements
• Negotiated prices/terms/contracts ethically and profitably
• Inspected production, quality, and Packing prior to deliveries to clients
• Logistic arrangements –communication with both Airlines and Shipping lines to ensure lowest quotations for the faster services regarding import and export consignments.
• Participating Trade Shoe fairs/Trade Exhibitions/Workshops/Training internationally
• Flexibility in working hours bases on pressurized environment
• Trading/Online marketing B2B, B2C portals, Telemarketing, Direct marketing, Digital marketing-SEO/Linkedin/FB in a bid to develop the business
REFERENCES: Available upon request