Keveion Roby Spring, TX
Authorized to work in the US for any employer Work Experience
• Online Shades Boutique
June 2016- Present
Sales pitch and marketing co manager.
I monitor the site and make sure sales are close or above the standard, while fashioning the site with pictures in the accessories and sending orders out as they are first received.
•Customer Service Rep, Cashier
Kroger Stores - Spring, TX February 2018 to Present
Tasks included handling payment effectively, answering all calls, processing information from customers daily, assistance to other workers when needed, providing management with updates to store protocols, making sure the front desk and front end are up to part the entire day and closing the desk as prompted, and keeping a welcoming smile to all entering customers.
Sales Associate/Customer Service
T.J. Maxx - Spring, TX
May 2017 to January 2018
My position required me to greet customers , help with any questions they had on merchandise in the store , check out and return merchandise and also put out new merchandise throughout the store, also I was to answer all incoming calls at the front desk assisting all callers.
Midwestern State University - Wichita Falls, TX
August 2016 to May 2017
High school or equivalent
Spring High School - Spring, TX
August 2012 to May 2016 Skills
Communications (1 year), Customer Service (3 years), Receptionist (1 year), Organizational Skills (1 year), Microsoft Office, Billing (Less than 1 year), Inventory (Less than 1 year), Scheduling, Microsoft Word, Data Entry, Customer Service Skills (3 years), Outlook, Microsoft
Customer Focus & Orientation — Highly Proficient
Responding to customer situations with sensitivity.
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