Sabrinna Smith
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Location: Savannah, GA, USA
School: Virginisa College
Major: MA

Sabrinna Smith

Sabrinna A. Johnson
1029 Shawnee Ave Apt C5
Savannah Ga 31419
(C ) ------------ (E) ------------

Objective

Obtain a position as a team-player in a people-oriented organization where I can maximize my skills and experience in a challenging environment to achieve the corporate goals.
experience
02/24/2020 - 06/15/2020 Electrolux Augusta GA
CSR
Great customer service
Answer calls and questions
Take payments Debit, credit,or check
Track Packages
Troubleshoot
Sales


07/16/2019 – 12/30/2019 East Central Regional Hospital Augusta, GA
Health Service Tech
Forensics 1
Take individuals vitals and chart bowel movements
Check head counts on individuals
Take individuals on outings and doctor appointments
Make sure individuals do their hygeine and have meals
Chart every 15 to 30 minutes movements and behaviors

02/2017 – 07/ 13/2019 Teleperformance Augusta, GA
Customer Service
Great Customer Service
Explain members benefits
Place refills and reships
Take payments cc card/ checks




10/2017 – 01/ 2019 Macklanders LLC Augusta, GA
DCS
Monitored individual
Prepared meals/ light housekeeping
Gave bath/ shower
Prompted individual to give self -medication
Took individual on outings
Picked up medication for individual

03/31/2014- 11/ 2017 Contract Callers Inc. Augusta, GA
Debt Collector
Contact the consumer for the client in order to get the debt resolved
Take payments by debit/credit cards or checks
Update files with data reports, report to the credit bureaus




11/04/2013-3/15/2014 Convergys Augusta, GA
Billing Specialist
Educate customers on their billing issues
Educate customers as to rightsizing products
Set Credit Limit

05/2012- 06/2013 Tele Performance Augusta, GA
Billing Specialist
Quality customer service skills
Educated customers on our latest products and services
Billing Inquiries

01/2012-05/2013 Covidien Augusta, Ga
Material Handler/ Medical Supplies
Completed quality control on the front line and back line
Ensured Pratts functionality

03/ 2010-12/2011 Solo Cup Augusta, Ga


Material Handler
Operated machinery that produced plates, bowls, and platters
Operated grinder
Quality control





05/2008-12/2011 Market Place/Procter & Gamble Augusta, GA
Packing Operator
Work on making and packing line
Quality Control



01/2003- 04/2008 RGIS Inventory Augusta, GA
Inventory Specialist
Counted all items in various establishments using
Capable of using a 10 key calculator
Data Input
Reached team lead status in January 2004

05/2000- 11/2003 SITEL Augusta, GA

Customer Service Representative
Handled billing inquiries
Completed troubleshooting steps with customer to resolve issues with products and services
Assisted other sales representative with issues


Education

01/1999- 06/1999 Kerr Business College Augusta, GA
Certification CNA
Graduated

.

07/2018 – 12/17/2018 Virginia College School Closed
Medical Assistant

Reference:
Management: Denise Burton ------------

Resume