Ryan Kim Resume
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Ryan Kim Resume


Objective
• Driven marketing graduate looking to gain real-world experience and contribute in team environments. Excited to learn from high-performing and successful team. Possess excellent communication, problem solving and teamwork abilities.

Work Experience
Starbucks - Van Nuys, CA
Barista June 2019 – Current
• Pleasantly interacted with customers during hectic periods to promote a fun and
positive environment.
• Recommended products based on solid understanding of individual customer needs
and preferences.
• Elevated customer loyalty by making sure they were completely understood and
their issue was resolved to the best of our ability.
• Devoted special emphasis to punctuality and worked to maintain outstanding
attendance record, consistently arriving to work ready to start immediately.

Sushi Katsu-Ya Northridge - Northridge, CA
Restaurant Waiter - June 2015 – December 2018
• Trained incoming staff on restaurant's practices and culture to maximize job
satisfaction and productivity.
• Upsold specialty sashimi and sake to increase overall sales and exceed targets.
• Displayed quality customer service for patrons through attentive service,
recommendations and with answers to their questions (allergies, seasonal options,
customizations).
• Developed great teamwork and cohesiveness among co-workers and resolved any
issues in a timely and professional manner.

Sandler Training - Van Nuys, CA
Digital Marketing Intern/Assistant - February 2018 – July 2018
• Produced mock-ups, email campaigns, and social media content
• Created unique and engaging content for platforms including YouTube, Facebook and Instagram.
• Assisted with capturing and analyzing social media metrics for our company’s specific market segment
• Updated company’s website to improve SEO score and analyzed website traffic through Google Analytics.
• Generated leads by compiled relevant and useful information about clients.
• Managed daily administrative duties and creating proposals and organizing documentation.

Education
California State University, Northridge - Northridge, CA
Bachelor of Science in Marketing, May 2018

Certifications
• Hootsuite: Social Media Certification