Rodniqua Debro Resume
Rodniqua Debro
966 Barlen Dr. Richmond, VA, 23225 |------------ | ------------
Objective
Currently a New Patient Concierge since March 2020 and is seeking employment, I currently completed my certification in Medical Billing and Coding through J Sargeant Reynolds Community College and this would be an early head start in my career. I look forward to staying with your company once I am certified through AAPC as a CPC. I have done some research about this company and is looking to excel and achieve career success.
Education
HIGHSCHOOL GRADUATE | JUNE 2013 | HUGUENOT HIGH SCHOOL
MEDICAL BILLING & CODING | DEC. 2018 COMPLETED | J. SARGEANT REYONLDS
Computer
· Microsoft Word, Excel, PowerPoint, Outlook, Spreadsheet, and Image Now
· Typing: 50 WPM
Skills & Abilities
· I am seeking employment with a company in which I can display my strengths and continue to grow professionally.
· Cooperative team member
· Take on a challenging task with confidence but not afraid to ask for help if needed
· Outstanding interpersonal skills and quick witted with new ideas
· My focus is not only on excellent customer service as a result but also making sure the customer needs are met and a problem never goes unsolved
· I can embrace change because there is always room for growth
· With working in the medical field, a problematic situation can suddenly occur, which requires action taken immediately
· I am self-motivated organized and the type that aims to succeed, with strong attention to detail
· I adapt to change I'm unfamiliar with and I'm a fast and quick learner.
· I enjoy multitasking and staying busy
Experience
MEDICAL SCREENER | OCTAPHARMA PLASMA | JUNE 2015-MAR. 2016
· Responsible for registering new and current donors and conducting a series of screening procedures to determine suitability for plasma donation. Screening procedures may include reviewing health related documents and taking vital signs including blood pressure, pulse, and temperature.
PATIENT SERVICE REPRESENTATIVE | PATIENT FIRST | JAN. 2017- AUG. 2018
· Registering the patient in an expedient, accurate manner
· Verifying all information and existing charts with patients
· Explaining the charges to the patient and, when requested, providing the patient with a statement
· Complying with HIPAA laws when conversing with the patient
· Educating the patient as to Patient First's billing policies, insurable and non- insurable charges
· Collecting the money for the patient's visit
· Using sound judgment when the patient has an emergency complaint and calling the nurse to evaluate the patient
PHARMACY CLAIMS SPECIALIST | PATIENT FIRST | AUG. 2018-JAN. 2019
· Processing all prescription claims and working various reports.
· Working accounts in the Pharmacy Accounts Receivables system.
· Keeping appropriate parties informed of changes from the Pharmacy Benefits Manager
(PBM) networks.
· Setting up new centers with PBM networks.
· Ensuring accurate prescription information is entered in patients’ accounts.
· Completing on-call schedule once a month or as needed.
· Assisting with training new staff members.
PATIENT ACCESS REPERSENTATIVE | VCU MEDICAL CENTER | JAN. 2019-MAR. 2020
· Registering the patient in an expedient, accurate manner
· Complying with HIPAA laws when conversing with the patient
· Scheduling patients for upcoming appointment
· Verifying all information and existing charts with patients
· Validates insurance eligibility, enters information into appropriate systems; collects co-pay (if applicable)
NEW PATIENT CONCIERGE | VCU MEDICAL CENTER | MAR. 2020-CURRENT
· Reviews medical records in order to ensure that all documents are available to support complete and thorough evaluations.
· Requests and retrieves patients’ previous test information along with clinical history from outside companies/providers that will support a complete and thorough evaluation of the individual’s condition based on the service requirements.
· Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required.
· Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations.
References
· Lashawndra Cox| Ex Co-worker |------------
· Jameelah Berry| Ex Supervisor |------------
· Vonnae Powell| Co-worker |------------
Rodniqua Debro
966 Barlen Dr. Richmond, VA, 23225 |------------ | ------------
Objective
Currently a New Patient Concierge since March 2020 and is seeking employment, I currently completed my certification in Medical Billing and Coding through J Sargeant Reynolds Community College and this would be an early head start in my career. I look forward to staying with your company once I am certified through AAPC as a CPC. I have done some research about this company and is looking to excel and achieve career success.
Education
HIGHSCHOOL GRADUATE | JUNE 2013 | HUGUENOT HIGH SCHOOL
MEDICAL BILLING & CODING | DEC. 2018 COMPLETED | J. SARGEANT REYONLDS
Computer
· Microsoft Word, Excel, PowerPoint, Outlook, Spreadsheet, and Image Now
· Typing: 50 WPM
Skills & Abilities
· I am seeking employment with a company in which I can display my strengths and continue to grow professionally.
· Cooperative team member
· Take on a challenging task with confidence but not afraid to ask for help if needed
· Outstanding interpersonal skills and quick witted with new ideas
· My focus is not only on excellent customer service as a result but also making sure the customer needs are met and a problem never goes unsolved
· I can embrace change because there is always room for growth
· With working in the medical field, a problematic situation can suddenly occur, which requires action taken immediately
· I am self-motivated organized and the type that aims to succeed, with strong attention to detail
· I adapt to change I'm unfamiliar with and I'm a fast and quick learner.
· I enjoy multitasking and staying busy
Experience
MEDICAL SCREENER | OCTAPHARMA PLASMA | JUNE 2015-MAR. 2016
· Responsible for registering new and current donors and conducting a series of screening procedures to determine suitability for plasma donation. Screening procedures may include reviewing health related documents and taking vital signs including blood pressure, pulse, and temperature.
PATIENT SERVICE REPRESENTATIVE | PATIENT FIRST | JAN. 2017- AUG. 2018
· Registering the patient in an expedient, accurate manner
· Verifying all information and existing charts with patients
· Explaining the charges to the patient and, when requested, providing the patient with a statement
· Complying with HIPAA laws when conversing with the patient
· Educating the patient as to Patient First's billing policies, insurable and non- insurable charges
· Collecting the money for the patient's visit
· Using sound judgment when the patient has an emergency complaint and calling the nurse to evaluate the patient
PHARMACY CLAIMS SPECIALIST | PATIENT FIRST | AUG. 2018-JAN. 2019
· Processing all prescription claims and working various reports.
· Working accounts in the Pharmacy Accounts Receivables system.
· Keeping appropriate parties informed of changes from the Pharmacy Benefits Manager
(PBM) networks.
· Setting up new centers with PBM networks.
· Ensuring accurate prescription information is entered in patients’ accounts.
· Completing on-call schedule once a month or as needed.
· Assisting with training new staff members.
PATIENT ACCESS REPERSENTATIVE | VCU MEDICAL CENTER | JAN. 2019-MAR. 2020
· Registering the patient in an expedient, accurate manner
· Complying with HIPAA laws when conversing with the patient
· Scheduling patients for upcoming appointment
· Verifying all information and existing charts with patients
· Validates insurance eligibility, enters information into appropriate systems; collects co-pay (if applicable)
NEW PATIENT CONCIERGE | VCU MEDICAL CENTER | MAR. 2020-CURRENT
· Reviews medical records in order to ensure that all documents are available to support complete and thorough evaluations.
· Requests and retrieves patients’ previous test information along with clinical history from outside companies/providers that will support a complete and thorough evaluation of the individual’s condition based on the service requirements.
· Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required.
· Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations.
References
· Lashawndra Cox| Ex Co-worker |------------
· Jameelah Berry| Ex Supervisor |------------
· Vonnae Powell| Co-worker |------------