Robert Rivera
Marketing
Location: Savage, MN, USA
School: Metropolitan State University
Field of study: Marketing

Robert Rivera

SUMMARY
Passionate and creative hard worker who develops innovative ideas to improve company goals. Experienced in collaborative teamwork using effective communication and customer service. Career goal is to keep learning about the marketing industry and become a product manager.
EDUCATION
Associates of Liberal Arts, Concentration in Cinema Studies December 2016
Suffolk Community College Seldon, NY
EXPERIENCE
Sunpro Solar - Covington, LA
Inside Sales October 2018 - March 2019
● Daily sales of solar panel consultations to potential customers; able to exceed quotas by 2 times every week
● Confidently persuaded weary leads into meeting with our sales representatives, creating an extra 10% in sales
● Coordinated new crucial information for business colleagues to improve their chances of closing a lead
Marketing and Business Development March 2019 - Present
● Helped implement a new referral app for consultation appointments that led to better sales leads and a $62 million increase in company revenue
● Supported the development of the referral department through concise communication and direct management that allowed for the largest profit margins
● Consistently exceed setting referral consultation quotas by 3 times every week; included each week being the top agent to close the most set appointments
Sales Associate - Big Lots - Brookhaven, NY March 2017 - June 2018
● Broke the furniture sales record by more than 30% in the Long Island district of the Big Lots store chain
● Strived for quick complaint resolution; commended by the manager for the ability to resolve problems on the first call and avoid escalation of issues
● Created and maintained strong client relationships to ensure leads, future business, and maximum productivity
Technician Associate - Premier Pest Control - South Hampton, NY March 2017 - July 2017
● Inspected property, determined problems, and implemented the most effective solutions
● Executed work orders confidently and independently, determined the nature of issues, undertook necessary actions
● Adapted with flexibility allowing for an increase in new performance skills such as time management and structure
Stock Associate - Target - Riverhead, NY July 2014-December 2014
● Overcame obstacles and displayed leadership by assuring that merchandise displayed meets company’s demands
● Maintained a fast work ethic that consistently accomplished all projects and tasks assigned throughout the night and beat management expectations
LEADERSHIP
Film Society - Suffolk Community College - Seldon, NY August 2015
Challenged students to create short films as Founder and President; used campus resources to market the films to the student body leading to the most-watched film reaching over 1 million views
AWARDS
Best Silent Film - University of New Orleans Film Festival - New Orleans, LA May 2016
“Deserter” - Solely directed, edited, and produced an independent short film about a Confederate soldier who escapes the Civil War, only to face a bigger threat, surviving the wilderness alone.
SKILLS
Customer Service; Salesforce - Advanced; Microsoft Office: Excel, Word, PowerPoint; Spanish - Efficient; Office Phone Operations; Retail and Business Development