Robert Kling
Robert Kling Email: ------------
Phone:------------
• Improved business processes, functionality, mentored programmers and development teams.
• Solutions-driven IT Professional with Senior Master Level Experience.
• Over 20+ years as Senior / Lead / Programmer / Analyst / Developer with Managerial Experience.
• More efficient longer life cycles at 100% success rate providing cost effective technology solutions.
Core Expertise Experiences
• Solution Development Lifecycle (SDLC)
• Business Analysis & Requirements Gathering
• Human Factors Engineering & Analysis
• Excellent Customer Service & Solutions
• Team Building & Communication
• Software Design, Implementation & Integration
• Increase Sales & Reduce Costs
• Cost Economics & Work Flow Analysis
• Project Scope & Management
• Process Improvement & Change Management
Professional Experience
Information Technology Education ? Online Education, Goodyear, AZ August 2016 - Present
• Online courses for HTML, Javascript and Java. Kept mainframe skills current. Traveled on my wife’s vacations to Cancun, Mexico, New York City, Boise, Idaho, Las Vegas, Nevada. Decided to continue search for mainframe opportunities. Registered with job websites and searched for another contract in the Phoenix, Arizona area.
Mainframe Technical Analyst ? Bank of America, Tempe, AZ June 2015 – August 2016
• Researched and performed Data Analysis, Programmed using the Bank of America software backbone in COBOL, Easytrieve Plus, TSO/ISPF, REXX, Endevor, VSAM and various JCL utilities for the CVL/ODS loan project to answer management’s questions about CVL/ODS data and statistics. Performed maintenance programming for the International Trade project.
Mainframe Senior Analyst / Developer ? Consultant, Goodyear, AZ March 2000 – June 2015
• Performed Mainframe programming and verified results of development and maintenance requests using IBM 3090/ESA, COBOL, SQL, REXX, CLIST, MVS/ESA, DB2, DB2i, SPUFI, TSO/ISPF, IMS DB/DC, JCL, VSAM, XPEDITER, SYNCSORT and various JCL utilities. EXCEL and POWERPOINT.
• Performed website development using HTML, Paint Shop Pro 7, Animation Shop, Javascript, JAVA, MS-WORD and more.
• Work performed for various employers/clients include American Express, Arizona Health Care Cost Containment System (ACCCHS for State of Arizona), BNM, WVA, IMJC, Mainframe Online Consulting(MOC), Advantage XPO.
Project Lead / Applications Developer / Maintainer ? North Carolina Employment Security Commission, Raleigh, NC February 1999 – March 2000
• Improved access to jobs online and increased the amount of jobs filled by an average of 275%. Reduced employer’s costs to serve each individual through the use of automation and my online computer programs. Provided information and guidance to less experienced programmers.
• Performed relevant work for significant cost savings to the department.
• Performed using IBM 3090 and workstation hardware with OS/390, MVS/ESA, UNIX and Windows operating systems using CICS, COBOL II, COBOL 370 LE, IMS DB/DC, C, DB2, SQL, QMF Procs Queries and Forms, Easytrieve Plus, 390/JCL, TSO/ISPF, HTML, ELIPS, ISPF Dialogue Manager Panels, Messages and Skeleton JCL, FILEAID, XPEDITER for CICS and Batch COBOL, VSAM, JCLCHECK, SYNCSORT, INSIGHT and more.
Lead Analyst / Applications Developer / Designer ? North Carolina Department of Correction, Raleigh, NC February 1996 – February 1999
• Created software to reduce the amount of time required to perform FISCAL and BANKING tasks related to the management of inmates. Change Management of including / excluding changes.
• On IBM 3090 and workstation hardware with OS/390, MVS/ESA and Windows operating systems using CICS, DB2, SQL, COBOL II, Easytrieve Plus, 390/JCL, SQL, REXX, QMF Procs, Queries and Forms, TSO/ISPF, HTML, ELIPS, ISPF Dialogue Manager Panels, Messages and Skeleton
JCL, Platinum Tools, FILEAID, XPEDITER for CICS and Batch COBOL, IMS DB/DC, PANVALET, VSAM, JCLCHECK, SYNCSORT, INSIGHT, DB2I, Micro Focus COBOL II/CICS Workbench, Animator, BMS/GT, Arthur Andersen Design Tools, XDB and more.
• Provided information and guidance to less experienced programmers. Attended Computer Associates classes for Easytrieve Plus 101 and 201. Attended classes for HTML.
SQL Programmer / Applications Developer ? IBM Corporation, Research Triangle Park, NC December 1995 – February 1996
• Created interactive queries to answer management’s questions about IBM PC parts and returns inventory and statistics.
• This user friendly system helped IBM management make more timely decisions affecting the profit margins of the IBM PC company. On IBM 3090 and workstation hardware with OS/390, MVS/ESA created new SQL queries and debugged existing QMF procedures, queries and forms.
• Analyzed and developed new SQL ad hoc queries, procedures and forms. Provided information and guidance to less experienced programmers.
Online Senior CICS Programmer / Applications Developer ? North Carolina Department of Transportation, Raleigh, NC June 1994 – December 1995
• North Carolina Department of Motor Vehicles Driver’s License Project. “Pending Events” guru for the North Carolina Department of Motor Vehicles Driver’s License Project. Performed the management of consultants and development of new COBOL II/DB2/CICS programs. Provided information and guidance to less experienced programmers. Managed software changes.
• Created efficient jury selection system from driver’s license records instead of registered voters records for the State of North Carolina.
• On IBM 3090 and workstation hardware with OS/390, MVS/ESA and Windows 95/98/NT operating systems using CICS, DB2, COBOL II, 390/JCL, SQL, REXX, QMF Procs, Queries and Forms, TSO/ISPF, IMS DB/DC, ELIPS, ISPF Dialogue Manager Panels, Messages and Skeleton JCL, Platinum Tools, FILEAID, XPEDITER for CICS and Batch COBOL, VSAM, JCLCHECK, PANVALET, SYNCSORT, ACCUMAX, INSIGHT, DB2I, Micro Focus COBOL II/CICS, Animator, BMS/GT, Arthur Andersen Design Tools and more.
Other Relevant Experience
Developer of Support Tools ? Carolina Power & Light
Developer of Engineering Database ? Nortel
Telecommunications Programmer / Applications Developer ? IBM Corporation
Programmer / Applications Developer ? IBM Corporation
Programmer Analyst / Applications Maintainer ? GTE Data Services
Senior Analyst Programmer III ? Black and Veatch
Computer Operator ? IBM Corporation
Programmer Analyst ? US Homes
Data Processing Assistant Night Manager ? Southeast Banks
Education
• Bachelor of Science, Computer Systems Science, University of West Florida
• Bachelor of Arts, Business Administration Economics, University of South Florida
Background: All civil, criminal, motor vehicle, sex offender, employment history has been thoroughly SEARCHED and VERIFIED as CLEARED and CLEAN by the Federal Department of Homeland Security. Member of Homeland Security Global Entry and TSA Pre-Checked Programs. Earned a Grade Point Average or GPA of 3.48 out of 4.00. Current Credit Score is 839 out of 850.
Expert/Proficient Programming Skills
• ABENDAID (IBM)
• ACCESS Database
• ACCUMAX (IBM)
• ADA
• Animation Shop
• BASIC
• CA1
• CA11
• CA7
• CICS (IBM)
• CLIST (IBM)
• CMS EXEC (IBM)
• COBOL (IBM)
• DASD 3090 (IBM)
• DB2 Database (IBM)
• DB2 Tools (IBM)
• DB2I (IBM)
• Easytrieve Plus
• Endevor
• EXEC 2 (IBM)
• Fault Analyzer (IBM)
• File Manager (IBM)
• FOCUS
• FORTRAN
• HTML
• IMS DB/DC (IBM)
• INSIGHT (IBM)
• ISPF Dialogue Manager (IBM)
• ISQL (IBM)
• JAVA
• JavaScript
• JCL (IBM)
• JCLCHECK (IBM)
• Microfocus COBOL II Workbench Animator
• NDM (IBM)
• OS ASSEMBLER (IBM)
• OS/390 MVS (IBM)
• Paint Shop Pro
• PANVALET (IBM)
• Pascal
• Platinum Tools (IBM)
• QMF (IBM)
• Quick Endevor
• REXX (IBM)
• SAR (IBM)
• SAS
• SDSF (IBM)
• SNOBOL (IBM)
• SPUFI (IBM)
• SPURT
• SQL (IBM)
• Superc (IBM)
• Superce (IBM)
• TSO/ISPF (IBM)
• UNIX
• VM/OS (IBM)
• VTS (IBM)
• Windows OS
• XPEDITER (IBM) (Batch)
• XPEDITER (IBM) (Online)
Robert Kling Email: ------------
Phone:------------
• Improved business processes, functionality, mentored programmers and development teams.
• Solutions-driven IT Professional with Senior Master Level Experience.
• Over 20+ years as Senior / Lead / Programmer / Analyst / Developer with Managerial Experience.
• More efficient longer life cycles at 100% success rate providing cost effective technology solutions.
Core Expertise Experiences
• Solution Development Lifecycle (SDLC)
• Business Analysis & Requirements Gathering
• Human Factors Engineering & Analysis
• Excellent Customer Service & Solutions
• Team Building & Communication
• Software Design, Implementation & Integration
• Increase Sales & Reduce Costs
• Cost Economics & Work Flow Analysis
• Project Scope & Management
• Process Improvement & Change Management
Professional Experience
Information Technology Education ? Online Education, Goodyear, AZ August 2016 - Present
• Online courses for HTML, Javascript and Java. Kept mainframe skills current. Traveled on my wife’s vacations to Cancun, Mexico, New York City, Boise, Idaho, Las Vegas, Nevada. Decided to continue search for mainframe opportunities. Registered with job websites and searched for another contract in the Phoenix, Arizona area.
Mainframe Technical Analyst ? Bank of America, Tempe, AZ June 2015 – August 2016
• Researched and performed Data Analysis, Programmed using the Bank of America software backbone in COBOL, Easytrieve Plus, TSO/ISPF, REXX, Endevor, VSAM and various JCL utilities for the CVL/ODS loan project to answer management’s questions about CVL/ODS data and statistics. Performed maintenance programming for the International Trade project.
Mainframe Senior Analyst / Developer ? Consultant, Goodyear, AZ March 2000 – June 2015
• Performed Mainframe programming and verified results of development and maintenance requests using IBM 3090/ESA, COBOL, SQL, REXX, CLIST, MVS/ESA, DB2, DB2i, SPUFI, TSO/ISPF, IMS DB/DC, JCL, VSAM, XPEDITER, SYNCSORT and various JCL utilities. EXCEL and POWERPOINT.
• Performed website development using HTML, Paint Shop Pro 7, Animation Shop, Javascript, JAVA, MS-WORD and more.
• Work performed for various employers/clients include American Express, Arizona Health Care Cost Containment System (ACCCHS for State of Arizona), BNM, WVA, IMJC, Mainframe Online Consulting(MOC), Advantage XPO.
Project Lead / Applications Developer / Maintainer ? North Carolina Employment Security Commission, Raleigh, NC February 1999 – March 2000
• Improved access to jobs online and increased the amount of jobs filled by an average of 275%. Reduced employer’s costs to serve each individual through the use of automation and my online computer programs. Provided information and guidance to less experienced programmers.
• Performed relevant work for significant cost savings to the department.
• Performed using IBM 3090 and workstation hardware with OS/390, MVS/ESA, UNIX and Windows operating systems using CICS, COBOL II, COBOL 370 LE, IMS DB/DC, C, DB2, SQL, QMF Procs Queries and Forms, Easytrieve Plus, 390/JCL, TSO/ISPF, HTML, ELIPS, ISPF Dialogue Manager Panels, Messages and Skeleton JCL, FILEAID, XPEDITER for CICS and Batch COBOL, VSAM, JCLCHECK, SYNCSORT, INSIGHT and more.
Lead Analyst / Applications Developer / Designer ? North Carolina Department of Correction, Raleigh, NC February 1996 – February 1999
• Created software to reduce the amount of time required to perform FISCAL and BANKING tasks related to the management of inmates. Change Management of including / excluding changes.
• On IBM 3090 and workstation hardware with OS/390, MVS/ESA and Windows operating systems using CICS, DB2, SQL, COBOL II, Easytrieve Plus, 390/JCL, SQL, REXX, QMF Procs, Queries and Forms, TSO/ISPF, HTML, ELIPS, ISPF Dialogue Manager Panels, Messages and Skeleton
JCL, Platinum Tools, FILEAID, XPEDITER for CICS and Batch COBOL, IMS DB/DC, PANVALET, VSAM, JCLCHECK, SYNCSORT, INSIGHT, DB2I, Micro Focus COBOL II/CICS Workbench, Animator, BMS/GT, Arthur Andersen Design Tools, XDB and more.
• Provided information and guidance to less experienced programmers. Attended Computer Associates classes for Easytrieve Plus 101 and 201. Attended classes for HTML.
SQL Programmer / Applications Developer ? IBM Corporation, Research Triangle Park, NC December 1995 – February 1996
• Created interactive queries to answer management’s questions about IBM PC parts and returns inventory and statistics.
• This user friendly system helped IBM management make more timely decisions affecting the profit margins of the IBM PC company. On IBM 3090 and workstation hardware with OS/390, MVS/ESA created new SQL queries and debugged existing QMF procedures, queries and forms.
• Analyzed and developed new SQL ad hoc queries, procedures and forms. Provided information and guidance to less experienced programmers.
Online Senior CICS Programmer / Applications Developer ? North Carolina Department of Transportation, Raleigh, NC June 1994 – December 1995
• North Carolina Department of Motor Vehicles Driver’s License Project. “Pending Events” guru for the North Carolina Department of Motor Vehicles Driver’s License Project. Performed the management of consultants and development of new COBOL II/DB2/CICS programs. Provided information and guidance to less experienced programmers. Managed software changes.
• Created efficient jury selection system from driver’s license records instead of registered voters records for the State of North Carolina.
• On IBM 3090 and workstation hardware with OS/390, MVS/ESA and Windows 95/98/NT operating systems using CICS, DB2, COBOL II, 390/JCL, SQL, REXX, QMF Procs, Queries and Forms, TSO/ISPF, IMS DB/DC, ELIPS, ISPF Dialogue Manager Panels, Messages and Skeleton JCL, Platinum Tools, FILEAID, XPEDITER for CICS and Batch COBOL, VSAM, JCLCHECK, PANVALET, SYNCSORT, ACCUMAX, INSIGHT, DB2I, Micro Focus COBOL II/CICS, Animator, BMS/GT, Arthur Andersen Design Tools and more.
Other Relevant Experience
Developer of Support Tools ? Carolina Power & Light
Developer of Engineering Database ? Nortel
Telecommunications Programmer / Applications Developer ? IBM Corporation
Programmer / Applications Developer ? IBM Corporation
Programmer Analyst / Applications Maintainer ? GTE Data Services
Senior Analyst Programmer III ? Black and Veatch
Computer Operator ? IBM Corporation
Programmer Analyst ? US Homes
Data Processing Assistant Night Manager ? Southeast Banks
Education
• Bachelor of Science, Computer Systems Science, University of West Florida
• Bachelor of Arts, Business Administration Economics, University of South Florida
Background: All civil, criminal, motor vehicle, sex offender, employment history has been thoroughly SEARCHED and VERIFIED as CLEARED and CLEAN by the Federal Department of Homeland Security. Member of Homeland Security Global Entry and TSA Pre-Checked Programs. Earned a Grade Point Average or GPA of 3.48 out of 4.00. Current Credit Score is 839 out of 850.
Expert/Proficient Programming Skills
• ABENDAID (IBM)
• ACCESS Database
• ACCUMAX (IBM)
• ADA
• Animation Shop
• BASIC
• CA1
• CA11
• CA7
• CICS (IBM)
• CLIST (IBM)
• CMS EXEC (IBM)
• COBOL (IBM)
• DASD 3090 (IBM)
• DB2 Database (IBM)
• DB2 Tools (IBM)
• DB2I (IBM)
• Easytrieve Plus
• Endevor
• EXEC 2 (IBM)
• Fault Analyzer (IBM)
• File Manager (IBM)
• FOCUS
• FORTRAN
• HTML
• IMS DB/DC (IBM)
• INSIGHT (IBM)
• ISPF Dialogue Manager (IBM)
• ISQL (IBM)
• JAVA
• JavaScript
• JCL (IBM)
• JCLCHECK (IBM)
• Microfocus COBOL II Workbench Animator
• NDM (IBM)
• OS ASSEMBLER (IBM)
• OS/390 MVS (IBM)
• Paint Shop Pro
• PANVALET (IBM)
• Pascal
• Platinum Tools (IBM)
• QMF (IBM)
• Quick Endevor
• REXX (IBM)
• SAR (IBM)
• SAS
• SDSF (IBM)
• SNOBOL (IBM)
• SPUFI (IBM)
• SPURT
• SQL (IBM)
• Superc (IBM)
• Superce (IBM)
• TSO/ISPF (IBM)
• UNIX
• VM/OS (IBM)
• VTS (IBM)
• Windows OS
• XPEDITER (IBM) (Batch)
• XPEDITER (IBM) (Online)